Had to replace a very old earthbound uk small dog bed as soon as it was replaced Pippa popped in and basically spent 3 days in it. Excellent quality product and the dog agreed!!!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The collar is very good quality, I just wish it was another inch longer so that the end of it fitted through the loop & stop it curling out. The next size up is far too long.
Earthbound responded rapidly and were very understanding when I needed a replacement bed cushion! These beds have been the best quality I’ve bought for my naughty 2 year old cocker spaniel who likes t... Voir plus
Bought an xl round bed for my Labrador and she absolutely adores it where other beds didn’t compare. We tried so many different beds and earthbound so far are the only brand that she’ll cosy up a... Voir plus
À propos de l'entreprise
- Fabricant
- aussi dans
- Animalerie
Écrit par l'entreprise
Earthbound. The Dog Bedmakers. A family-run business, trusted for our commitment to quality, comfort, and timeless British style. Rooted in generational textile expertise, we manufacture pet beds in Britain using premium upholstery-grade fabrics, generous fillings, and thoughtful design. With coordinated accessories and a seamless aesthetic, every product is made with love and tailored for paws.
Coordonnées de contact
Royaume-Uni
- contactahuman@earthbounduk.com
- earthbounduk.com
4,7
Excellent
96 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super quality dog beds
Super quality and comfortable dog beds been buying them for years would highly recommend
28 mai 2025
Réponse de Earthbound UK
Thank you for your wonderful review and for being such a loyal customer over the years! It's fantastic to hear that your dogs are comfortable and happy with their beds. Your recommendation means so much to us, and we're thrilled that you've had such a consistently positive experience with our products.
Réponse de Earthbound UK
Thank you so much for your review! We're absolutely delighted to hear that you're pleased with both the quality of your product and our delivery service. It's incredibly rewarding to know we've met your expectations and look forward to serving you again in the future.
We have traded with Earthbound for many…
We have traded with Earthbound for many years and have always had great quality dog beds from them.
They always manage to find great quality fabrics in really nice colours. Much better than some other dog bed manufacturers.
A great family to deal with too.
24 avril 2025
Réponse de Earthbound UK
Thank you so much for your kind words and continued support over the years! It’s wonderful to hear you're happy with the quality of our dog beds and our fabric choices (we do love hunting down the best colours!). It's always a pleasure working with valued trade partners. Thank you again and here's to many more years of wagging tails and great trade together!
Really High Quality Dog Bed
Really high quality dog bed that both of our dogs love even though it’s only meant for one of them. Might need to buy another. Delivery was quick with no issues.
24 avril 2025
Réponse de Earthbound UK
Thank you so much for the wonderful review! We're thrilled to hear your pups are loving the bed, even if they're doubling up on it! If you do decide to grab a second one, we’ll be ready to deliver another cosy spot with the same speedy service. Thanks again for choosing us!
Réponse de Earthbound UK
Thank you so much for the lovely 5-star review! We're thrilled to hear that you're happy with the quality of the bed and even more delighted that your dog loves it too! Thanks for choosing us.
First class luxury dog bed
The earthbound bed I bought for my dog 'Bertie' is the best dog bed I have ever brought. Very well made and looks good, and Bertie is very comfortable in it. 10 out of 10
24 mars 2025
Réponse de Earthbound UK
Wow, thank you so much for the glowing review! We're thrilled that Bertie loves his new dog bed and it’s wonderful to hear that the quality and comfort hit the mark for you both. Give Bertie a big cuddle from us, he clearly has excellent taste!
Inner tranquility for Gloucester
It took some effort to find the right replacement inner, but it was worthwhile. It came quickly and fitted perfectly. The ability to replace inners is very much appreciated. Fantastic
27 mars 2025
Réponse de Earthbound UK
Thank you so much for the lovely review! We’re so glad to hear the inner arrived quickly and fits perfectly! While we've designed the website to make things as straightforward as possible, your feedback reminds us there's always room to fine-tune the experience. Thank you for sharing your feedback. Here’s to continued comfort and inner peace for Gloucester!
Excellent dog cushion delivered…
Excellent dog cushion delivered promptly. My dog is happy too!
27 mars 2025
Réponse de Earthbound UK
Thank you so much for the lovely review. We're thrilled to hear the cushion arrived promptly and most importantly that your dog is loving it! Give your pup a belly rub from us!
Definitely buy again
Quick, painless ordering
Great, well made product and most important of all the dog loves it.
24 mars 2025
Réponse de Earthbound UK
Thank you so much for your wonderful review! We're delighted to hear that you had a smooth experience and that your dog loves the product. That’s what matters most! We look forward to serving you again in the future.
Réponse de Earthbound UK
Thank you so much for your kind words! We are thrilled to hear that you love the quality of your Flat Cushion. Wishing your pup many comfy naps!
Réponse de Earthbound UK
Thank you for your wonderful review! We're delighted to hear that you love the collar. Enjoy your walks!
Great dog beds
Great dog beds, we’ve now got 4 dotted around the house for our 2 dogs. The only disappointment has been the availability of replacement mats and covers for the older ones.
But don’t let that put you off, they’re great
20 février 2025
Réponse de Earthbound UK
Thank you so much for your fantastic review! We are thrilled to hear that your dogs love our beds – four around the house sounds like the ultimate comfort setup!
We really appreciate your feedback regarding the availability of spares for older fabrics. We are always looking to improve, and I am pleased to share that this is something we are working on, subject to availability.
Thanks again for your support!
Great service!
Brilliant dog blanket for two large Retrievers! And Earthbound delivered it a week earlier than expected, which is great service, thank you!
23 décembre 2024
Réponse de Earthbound UK
Thank you very much for your delightful review! We're overjoyed that the blanket is perfect for your two Retrievers, and we're pleased that our swift delivery was a wonderful surprise! We truly appreciate your support and hope you and your pups continue to enjoy the blanket.
Dog Blanket
Good value high quality blanket. Looks and feels great, hope it's washes well too.
28 janvier 2025
Réponse de Earthbound UK
Thank you for the lovely review! We're so glad you love the look and feel of the blanket. Many of our customers have had theirs for years and continue to enjoy them, so we're sure you won’t be disappointed. We hope it washes just as well as you expect. Enjoy your cosy new blanket!
Very pleased with the dog bed that…
Very pleased with the dog bed that arrived very quickly
28 janvier 2025
Réponse de Earthbound UK
Thank you for the wonderful review! We're thrilled you're pleased with the dog bed and that it arrived swiftly. We hope your furry companion adores it!
Fantastic premium quality and wonderful…
Fantastic premium quality and wonderful customer service.
We've had a number of beds and blankets from Earthbound and they are all wonderful. They look modern, they are well made and they are supportive for our dog, who has joints issues. Would highly recommend
12 décembre 2024
Avis spontané
Réponse de Earthbound UK
Thank you so much for your kind words! It means the world to us that our products provide both style and comfort—especially for dogs with joint issues. We truly appreciate your support and recommendation!
I absolutely adore these dog beds
I absolutely adore dog beds from this company. They are so well made and the choice of colours and fabrics is incredible. Customer service is super helpful and always go above and beyond to answer any questions.
12 février 2025
Avis spontané
Réponse de Earthbound UK
Thank you ever so much for your wonderful review! We are delighted to hear that you adore our dog beds and appreciate the variety we offer. Our team always strives to provide the best service, so it’s fantastic to know you had a positive experience. Your kind words have genuinely brightened our day!
Couldn’t be happier with our dog beds
Couldn’t be happier with our dog beds, the customer services team on Instagram were so helpful when I was unsure on colour, style and size, and what I ended up with was perfect! We have a rectangular bed and round bed which suit our dogs individual sleeping styles perfectly. Fab quality and great choice of styles and colours.
12 février 2025
Avis spontané
Réponse de Earthbound UK
Thank you for the fantastic review! We're so happy to hear that you found the perfect beds for your dogs and that our team could help along the way. It’s great that both styles suit their sleeping preferences—comfort is key! We truly appreciate your support and hope your pups continue to enjoy their beds!
Total disappointed from start to finish…
Total disappointed from start to finish Was a loyal customer but not any more
27 janvier 2025
Réponse de Earthbound UK
Dear Allan,
We’re sorry to hear that you were disappointed with your experience. Customer satisfaction is extremely important to us, and we always strive to provide the best possible service.
To clarify, the item you received was exactly what was ordered—a medium-size bed cover, as per your purchase. We responded to your concern in less than 24 hours, well within our 24-48 hour response time. Additionally, as a goodwill gesture, we covered the cost of return—despite the product being fit for purpose and this going beyond our standard return policy.
We regret that, despite our best efforts, you remain dissatisfied. We appreciate your past support and hope to have the opportunity to serve you again in the future. If you have any further queries, please feel free to reach out to us at contactahuman@earthbounduk.com.
Best Regards,
Earthbound
Fantastic service
Your service is second to none. Item came on time and packed extremely well. The dog bed is absolutely fantastic and well made. My dog loves it.
27 janvier 2025
Réponse de Earthbound UK
Thank you so much for your wonderful review!
We're thrilled to hear that you had a great experience with our service and that your dog loves the new bed. We always strive to deliver the best, and knowing we hit the mark for you means so much to us.
Wishing your pup many cosy naps ahead!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.