easyauto123.com.au Avis 

myself and my mum have purchased a car through the Mile End South store in SA, amazing customer service, so patient and understanding of what you want, no pressure! great finance and warranty options! actually bought the extended warranty and couldn’t be happier with help i've received after the sale! 110% recommend to all family, friends or whoever i know that needs a car!!!

My experience is very bad because one of your team easy 123 in cannington is threatening to my partner if he didn't get a car he said see you at court if my partner cancel the car.. it's ridiculous shame on you I forgot ur name big man so my partner barrow a money immediately because of you.... no consideration where is ur customer service what if emergency .you forced the customer and threatening..

Purchased a couple vehicles from the Mile End Store in SA.
Great service and set-up and well priced vehicles with no issues so far! Also purchased the extended warranty and the service team were great assisting with a couple claims..
Would recommend.

I recently bought a Toyota Hilux. Price was decent, and a good quality vehicle. I noticed some 'pulsing' in the brake pedal only when on the motorway, braking at speed. Called them up a couple of weeks later and they said to bring it back in. They replaced the brake rotors free of charge and gave me a loan vehicle for the day. good service.

Do not trust this company
Take your money
Kick into the curb
Can’t even take a call after a purchase
talk the talk but don’t deliver on a promise they pass the dollar to another minion how the manager got his position i will never know i guess it’s who i know

Found a cracker deal on a car. Sales people said I could have the car on the same day if I went with their finance. Fortunately I organised my own funds to purchase the car. After the funds cleared, there were significant delays in getting the car. The last phone call was the best in terms of when I could potentially pick up the car but it’s all about expectations and what they promise. The main delay was getting the road worthy done, but it’s been 4 days since I signed for the car. Lack of planning and suboptimal customer service. I would say buy the car if it’s a good deal but maybe adjust your expectations when picking it up.

Very disappointed with the customer service from their team at Hendra. The behaviour of the sales agent Joe suddenly changed once the deposit was made and I told him I would be using my own finance. He had been very cold since then

My grandson purchased a car. He didn’t get to pick it up and they offered a refund. Since then no one answers his calls and they have both the car and the $7000+ cash he paid.

UNTRUSTWORTHY AND UNETHICAL
I signed a contract for my new car and paid the deposit on the day of my visit to the Hendra location, for the full asking price. I am female and came in on my own. It was a cash sale. I was asked by Julian, the sales man, what I did for a job and I didn’t fully say.
I transferred the payment amount and the monies were confirmed as received by Julian the following Tuesday. I arranged the pick up that Thursday, over the phone with Julian, for 9am Saturday.
On Friday I got this text message “Unfortunately my sales manager had actually cancelled the deal yesterday morning due to us not being able to contact you regarding pick up time. I will have to get your funds refunded to you. It may involve signing a form but I will let you know if that is needed. Sorry to be the bearer of bad news. Thanks, Julian”.
I made texts and calls during work as I tried to retain my rights to the car I had a contract for, had paid for in full and had arranged to pick up the next day. Most disgustingly, I was accused by Julian and the manager Jack, of causing the situation myself by missing staff calls to me (from numbers I didn’t know), during work hours and meetings, on Tuesday and Wednesday. They quoted the times (hours/minutes) of these calls and said “I had not bothered to answer”. I was told the decision was already made, and not to come in to collect the car.
I then explained my job and threatened legal action which based on my job they knew to take seriously.
The manager then said a mistake had been made, that he was not aware from Julian that I had arranged pick up. He apologised for the confusion and said that the car would be ready at 9am Sat as planned (me arranging pickup makes no difference to my rights anyway when there was a signed contract and payment receipt).
I discovered a further 600kms on the clock and that the vehicle value stated on the rego is $3k higher than the price I’d been asked to pay. They obviously wanted to sell at a higher price to someone else and thought I was an easy target. I hope this review teaches them to show more respect their customers.

I purchased my first car, Mazda 3 2019 G20 Evolve from this dealer at Liverpool in Oct 2024. Got it for a reasonable price. Gave it for first service as per due date in Mar 2025 and then I was told by mechanic that the car has a conventional battery but it should instead have a start stop battery, advised to change immediately as using conventional battery for this engine can damage electrical systems of the car. When I reached out to the manager asking if it is unreasonable to expect their sold cars to have correct battery and requesting battery replacement, the response I got was that I had 'plenty of time' to inspect as if it was my obligation only and not theirs, and that the battery is not covered as it is a consumable - I wouldn't have complained if mechanic told me battery is near end of life but rather the issue is that I was running the car at the risk of damaging electrical systems because the battery is incorrect even though it's working, and also seemingly an offending statement conveying I could have changed the battery which is not in their control and then raising it to them fraudulently - as if it was in my control what battery they've put before handing over to me. If you're buying from this dealer then don't take vehicle for granted but have it thoroughly inspected by a mechanic and ensure it doesn't have any incompatible parts, of course including but not limited to the battery.

Dishonest and untrustworthy
Please dont pay them bond deposit for car inspection. they said its refunable but they dont pay back. They didnt respond back on msgs, calls and even email. I have to get it through my Bank. The car I inspected appeared overpriced for its condition.

Fantastic service and knowledge in providing all the technical car details from the team. Their knowledge of the functions of the car was outstanding and the attention to detail was above and beyond. Vehicle is in perfect condition!

Great experience, very friendly and helpful sales people

Great service. So helpful and an easy experience.

Purchased a family car, great service and I didn’t have any issues.

Really easy helpful experience

Sold my Infiniti to Easy Auto recently as I just upgraded to a new car. Just a super easy and hassle-free experience. Sales team were up front and no funny sales stuff. Money was in my account within a day. Would 100% recommend!

Great experience, happy to tell others about the help i have received.

Lachlan was a terrible sales man, constantly checking his phone replying to people while I am dealing with him. Lachlan was very unprofessional and shouldn’t be in a job role like this.

Be careful of these guys, they are subject to change the prices of their cars based off the interest received, the car you might see and be ready to go view for "x" amount is subject to change in price, while not illegal this is piss poor practice and shows no business ethics, only prioritises greed over customer service, if this is the level of ethics they bring to the table one has to question what its like to do business with them. Perhaps learn how to value a car first to avoid future embarrassment.