Very easy and quick to book. Phoned up, got through straight away, helpful woman took info & gave me a price. Received email confirming cost almost immediately. Replied email to confirm date. All very... Voir plus
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Lisez les avis des autres
Amazing experience. Easy to get quote booked in. The lady who visited us was lovely and she explained what she was doing. Got the invoice to pay within a couple of days and then I could access the EP... Voir plus
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Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Voir plus
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Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discoun... Voir plus
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À propos de l'entreprise
À propos de Easy EPC
Écrit par l'entreprise
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Coordonnées de contact
First Floor, 12 Albion Street, BN2 9NE, Brighton, Royaume-Uni
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful and professional service with…
Helpful and professional service with prompt response to communication.
8 avril 2026
Réponse de Easy EPC
Hi Susan, thanks for taking the time to leave us a review.
Your satisfaction with our helpfulness and speed is our priority, and it’s great to hear we're on the right track.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Very helpful from start to finish
Very helpful from start to finish. Would highly recommend Edda!
30 avril 2026
Réponse de Easy EPC
Hi John, we really appreciate that you've taken the time to share your experience with us.
It's lovely to hear your feedback for our assessor Edda, we'll be sure to pass your kind words onto her.
Should you need another survey or further assistance, we're just a call or email away.
I was well informed with everything…
I was well informed with everything going on the engineers were friendly and it was all done in a reasonable amount of time
29 avril 2026
Réponse de Easy EPC
Hi Suzanne, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
It's rewarding to know that you appreciated our communication and speed, as those are priorities for us.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Réponse de Easy EPC
Hi Lee, we appreciate that you’ve taken the time to share your insights.
Providing easy, quick and professional service something we prioritise here at Easy EPC, so it's great to hear that you'd rate us 5 stars for it.
Should you need another survey or further assistance, we're just a call or email away.
Quick and easy.
Very easy and quick to book. Phoned up, got through straight away, helpful woman took info & gave me a price. Received email confirming cost almost immediately. Replied email to confirm date. All very straight forward. Price was pretty good too. Would use again.
28 avril 2026
Réponse de Easy EPC
Hi Tracey, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're delighted to know our efforts towards providing speedy, straightforward service at good prices have resonated with you positively.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Amazing experience
Amazing experience. Easy to get quote booked in. The lady who visited us was lovely and she explained what she was doing. Got the invoice to pay within a couple of days and then I could access the EPC.
Highly recommend.
1 mai 2026
Réponse de Easy EPC
Hi Alex, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're happy to hear that you'd recommend us for our services, particularly our ease of booking and our assessor.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Helpful assessor (Ron) and promptly and…
Helpful assessor (Ron) and promptly and efficiently arranged
24 avril 2026
Réponse de Easy EPC
Hi L Jones, thanks for taking the time to leave us a review.
It's great to hear you’re happy with our service and we’ll be sure to pass on this feedback to the team.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Réponse de Easy EPC
Hi Mark, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
We take pride in providing prompt, hassle-free service, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Quick and easy
Quick and easy. The assessor even liased with my tenant to arrange access.
23 avril 2026
Réponse de Easy EPC
Hi Dave, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're pleased to know that our dedication to providing quick and easy service has been well-received.
If you require any surveys in the future, we'd be delighted to provide our services again.
Great and prompt service
Great and prompt service. They were also understanding when we had to reschedule the appointment several times. Kudos!
22 avril 2026
Réponse de Easy EPC
Hi Miss Jay B, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
Promptness and ensuring the experience for our customers is as easy as possible are things our team prioritises, so it's great to hear that you'd rate us 5 stars for it.
Should you need another survey or further assistance, we're just a call or email away.
Fast service and very friendly customer…
Fast service and very friendly customer service.i highly recommend
22 avril 2026
Réponse de Easy EPC
Hi Kandiah, we really appreciate that you've taken the time to share your feedback with us.
Your recognition of our team's friendly and fast is greatly appreciated and motivating, we’ll be sure to share your feedback with the team.
If you're in need of any property survey services in the future, we’re ready to help.
Aggressive sales
Sales are too aggressive. They provided me with the generic report after having the drawings only. They kept aggressively chasing for the invoice for the useless consultation.
Only later they offered to speak to a consultant and discuss the issues directly.
I would recommend to have someone local instead.
Hope they may be more helpful with the testing and I will be able to amend the review
16 avril 2026
Réponse de Easy EPC
Hi Dmitriy, many thanks for taking the time to provide your feedback.
We take customer feedback seriously here, and I have taken the time to investigate your booking, communications and report with my colleagues.
I can see that upon quoting our team provided a breakdown of what is included in the desk based consultation service you requested, which we followed up on as a courtesy (standard practice within our company). What is included in the consultancy was explained further in a call at your request before you accepted the quote and booked in. Once we had the required information about the property, our engineer with 20+ years experience completed the consultancy report detailing exactly the changes recommended to bring your property in line with building regulations.
Once the report was completed and quality checked the invoice became due, and once paid we would send out the report. This is our standard process and is detailed in our automated email sent upon booking. We did not receive payment so our accounts team followed up to request this, as we were unable to release the consultation report for you to review until payment had been received.
When payment was received and the report sent out we were disappointed to hear that you were not happy with the results, and strived to ensure that you received the additional support you needed. I can see that our team arranged a call between you and the engineer to provide more assistance and kept in touch via email to reiterate the additional advice and see if you had any extra questions.
I have spoken with my colleagues who were under the impression that you were satisfied with the outcome of the additional help and that you would let us know if you had further questions. If this is not the case and you do require more help, please do let us know.
Réponse de Easy EPC
Hi Tony, we really appreciate that you've taken the time to share your feedback with us.
We're dedicated to providing efficient service for our customers, so we're delighted that you'd recommend us for that.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Fast appointment and turned up when…
Fast appointment and turned up when they said they would. Polite. Explained what he was doing/measuring.
16 avril 2026
Réponse de Easy EPC
Hi Ruth, we appreciate that you’ve taken the time to share your insights.
It's great to hear you’re happy with our service and we’ll be sure to pass on this feedback to the team members who helped you.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
As an elderly person who is not IT…
As an elderly person who is not IT minded and the straight forward conversation I had on phoning up made it all stress free.
All this made it a pleasant experience.
Thank you Derek
14 avril 2026
Réponse de Easy EPC
Hi Derek, we're grateful for the opportunity to hear about your experience.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how pleasant and stress-free your experience with us was.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very easy to book
Very easy to book and company came back with a time date which was easy to change pending my availability. Contractor carried out the test and gave some good advice. Would use again for all safety checks etc.
14 avril 2026
Réponse de Easy EPC
Hi Matt, customer feedback is important to us, so thank you for taking the time to share yours.
We're happy to hear that you would rate our service, specifically our ease of use and advice, as 5 star.
If you require any surveys in the future, we'd be delighted to provide our services again.
Réponse de Easy EPC
Hi Michael, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're pleased to know that our dedication to providing great, easy to use service has been well-received.
If you're in need of any property survey services in the future, we’re ready to help.
Everything went smoothly.
13 avril 2026
Réponse de Easy EPC
Hi Ming, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
Providing smooth service is important to the Easy EPC team, so we're happy to hear that this was reflected throughout your survey with us.
Should you need another survey or further assistance, we're just a call or email away.
Friendly and efficient
Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discount. The whole process was very smooth and effective.
10 avril 2026
Réponse de Easy EPC
Hi Christine, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Your satisfaction with our team's service is our priority, and it’s great to hear we're on the right track.
Please consider us at your service for any further property compliance needs.
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