Very easy and quick to book. Phoned up, got through straight away, helpful woman took info & gave me a price. Received email confirming cost almost immediately. Replied email to confirm date. All very... Voir plus
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Lisez les avis des autres
Amazing experience. Easy to get quote booked in. The lady who visited us was lovely and she explained what she was doing. Got the invoice to pay within a couple of days and then I could access the EP... Voir plus
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Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Voir plus
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Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discoun... Voir plus
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À propos de l'entreprise
À propos de Easy EPC
Écrit par l'entreprise
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Coordonnées de contact
First Floor, 12 Albion Street, BN2 9NE, Brighton, Royaume-Uni
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommended
I recently used Easy EPC for an energy survey on one of my units and I was so satisfied by their service that I thought I’d pop a quick recommendation on here. I found them to be really helpful at every stage. I made an initial enquiry for a quote and they were very helpful in answering my queries regarding where I could potentially improve the EPC rating. The price quoted was the price charged. The surveyor arrived on time and went out of his way to be as courteous as possible to avoid any disruption for the tenant. The surveyor took the time to answer my questions and took on board the efforts we’d made to improve the efficiency of the building. I have no hesitation in recommending this company and I am in the process of booking again for another of my units.
Mike W.
13 février 2025
Réponse de Easy EPC
Hi CMS Mailings Ltd, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
Your recognition of our team's helpfulness, timely arrival, courteousness and question answering is greatly appreciated and motivating, we’ll be sure to share your feedback with the rest of the team.
We look forward to hearing from you for any future needs, and will be eager to assist you further.
Could not be faulted
Could not be faulted. Quick, efficient, good price, polite and friendly service. Seamless link between them and the assessor. I recommend.
5 mars 2025
Avis spontané
Réponse de Easy EPC
Hi Susan, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're truly pleased to hear your feedback on our service as we strive to keep our standards in the areas you mentioned as high as possible.
If you're in need of any property survey services in the future, our team is ready to help.
Efficient and friendly.
28 février 2025
Réponse de Easy EPC
Hi Ej, customer feedback is important to us, so thank you for taking the time to share yours.
It's rewarding to know that you appreciated our efficiency and friendliness, as those are priorities for us.
Thank you for choosing us for your property compliance needs. We are here should you require our services in the future.
Efficient and friendly service
24 février 2025
Réponse de Easy EPC
Hi Loughborough Physio Clinic, we really appreciate that you've taken the time to share your feedback with us.
Your satisfaction with service is our priority, and it’s great to hear we're on the right track.
If you require any surveys in the future, we'd be delighted to provide our services again.
It was the best service very helpful on…
It was the best service very helpful on the phone I will allay to do Epc certificate and I have recommended lots of people once again thank you very much
26 février 2025
Réponse de Easy EPC
Hi Manjula, we're grateful for the opportunity to hear about your experience.
We're delighted to know our efforts towards customer service have resonated with you positively.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very reasonable price and prompt hassle…
Very reasonable price and prompt hassle free service
27 février 2025
Réponse de Easy EPC
Hi Eamonn, we really appreciate that you've taken the time to share your feedback with us.
We are always striving for excellence, and your feedback on our pricing and service helps guide our journey.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
I thought after going all we did we…
I thought after going all we did we would have a better outcome
20 février 2025
Réponse de Easy EPC
Hi Mark, thanks for taking the time to leave us a review, we always appreciate hearing from our customers.
I understand that you’re not totally happy with the result of your survey and I am here to help.
I have taken the time to look into your booking, and would like to reassure you that for your property type and given the type of fuel used by your heating system, you have received a very good rating. The rating you have received is in line with the average rating in the UK across all properties, and is significantly better than the average rating for buildings heated with this type of fuel. It is also above the minimum required for rental properties.
If you would like to discuss your rating in more detail, our customer care team is always more than happy to help with this type of query, please don’t hesitate to reach out to customercare@easyepc.org
Réponse de Easy EPC
Hi anon, we take your feedback seriously and are here to understand more.
We’re sorry to hear that you were not happy with the price of your survey, we usually pride ourselves on providing competitive prices, so we would like to hear more about your experience.
If you are able to provide more detailed feedback or would like to discuss the reasoning behind the price of your survey, please reach out to our customer care team at customercare@easyepc.org, who will be more than happy to help.
Réponse de Easy EPC
Hi Student Haus, your insights are crucial to us, and we appreciate you taking the time to share them.
We're pleased to know that our dedication to prompt communication has been well-received.
If you're in need of any property survey services in the future, our team is ready to help.
Réponse de Easy EPC
Hi Clare, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Your satisfaction with our efficiency and value for money is our priority, and it’s great to hear we're on the right track.
Should you need another survey or further assistance, we're just a call or email away.
Réponse de Easy EPC
Hi Henry, your insights are crucial to us, and we appreciate you taking the time to share them.
We're truly pleased to hear your feedback on our helpfulness, timeliness and communication, as we strive to keep our standards in those areas as high as possible.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Réponse de Easy EPC
Hi Sally, thank you for sharing your feedback with us.
We're delighted to know our efforts towards providing quick and efficient service have resonated with you positively.
Thank you for choosing us for your property compliance needs. We are here should you require our services in the future.
Communication good as always
20 février 2025
Réponse de Easy EPC
Hi Fisher German, we're grateful for the opportunity to hear about your experience.
Your recognition of our team's good communication is greatly appreciated and motivating, we’ll be sure to share your feedback with the rest of the team.
If you're in need of any property survey services in the future, our team is ready to help.
On time, helpful staff
Turned up on time, explained the process and carried out the air tightness test as required
20 février 2025
Réponse de Easy EPC
Hi Robert, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're happy to hear that our engineer's work, particularly their prompt arrival time, explanation of the process and carrying out the test itself, met your expectations.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Great company
Great company , good communications , site engineer arrives on time and was quick and efficient.
18 février 2025
Réponse de Easy EPC
Hi ITZ FMK, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
We are always striving for excellence, and your feedback on our communication, and our engineer's speed and efficiency helps guide our journey.
Thank you for choosing us for your property compliance needs. We are here should you require our services in the future.
very good service
14 février 2025
Réponse de Easy EPC
Hi Mrs Benny, thanks for taking the time to leave us a review.
We're pleased to know that our dedication to providing great service has been well-received.
Please consider us at your service for any further property compliance needs.
Survey carried out fast and with no…
Survey carried out fast and with no problems. Turned up on time and issued certificate promptly.
12 février 2025
Réponse de Easy EPC
Hi L. Matthews, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how problem-free your experience with us was.
If you require any surveys in the future, we'd be delighted to provide our services again.
Friendly, efficient and fast at a reasonable price
Friendly, efficient and fast service
17 février 2025
Réponse de Easy EPC
Hi Neal, thank you for sharing your feedback with us.
We take pride in providing friendly, efficient and service at reasonable prices, so we're glad that we hit the mark for you.
Should you need another survey or further assistance, we're just a call or email away.
Really quick response to enquiry
Really quick response to enquiry and carrying out survey. Easy ways to pay and report released immediately.
13 février 2025
Réponse de Easy EPC
Hi Pat, customer feedback is important to us, so thank you for taking the time to share yours.
We're very happy to hear that our services, particularly our speed and ease of use, met your expectations.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Réponse de Easy EPC
Hi Doris, thanks for taking the time to leave us a review.
Your satisfaction with our team's service is our priority, and it’s great to hear we're on the right track.
For any upcoming property compliance requirements, we are available to assist you.
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