Easypark Avis 

Taking money from my account a month after I used them. Claim they have no bank details saved and I don’t have an account! Customer service is useless and couldn’t refund me. Having to go through my bank and claim as fraud. AVOID

A nuestra llegada a su aparcamiento, se nos informó incorrectamente de que nuestra reserva estaba programada para el 13 de agosto, a pesar de que nuestro correo de confirmación indicaba claramente el 6 de agosto junto con la hora exacta de nuestro aterrizaje. Este error fue completamente por su parte y, sin embargo, resultó en que tuviéramos que esperar desde las 12:00 a.m. hasta aproximadamente la 1:30 a.m. y pico, mientras se nos decía que había “10 coches delante de nosotros”. En ningún momento su personal se disculpó ni reconoció el error. Ni un “sorry”…
Este nivel de desorganización y falta de consideración hacia los clientes es completamente inaceptable. Lo que debería haber sido un proceso sencillo y fluido después de un día entero de viaje se convirtió en una experiencia innecesariamente estresante y agotadora. Después de finalmente recoger nuestro vehículo, no llegamos a casa hasta aproximadamente las 4:00 a.m. y aun así ambos tuvimos que levantarnos para trabajar a las 8:00 a.m. del mismo día.

Para colmo, obligaron a mi novio a mover alrededor de 10 coches que ni siquiera eran nuestros para poder acceder al nuestro. Esto significa que, si su coche estaba allí estacionado, fue movido por una persona ajena y sin supervisión alguna, ya que el personal de la oficina no ofreció ninguna ayuda en absoluto. Esta situación es extremadamente preocupante e inaceptable desde el punto de vista de la seguridad.

Además, se nos cobró £60 cuando en el correo electrónico se indica claramente £53. Para empeorar aún más la situación, el empleado nos aseguró que se aplicaría un descuento del 25 %, pero nunca se nos concedió.

Estoy absolutamente indignada con el servicio que he recibido y exijo un reembolso completo transferido a mí de inmediato; esta situación es inaceptable.

En lugar de abordar el problema, siguieron recogiendo clientes y dejándonos esperando como idiotas. Qué lugar absolutamente repugnante. Aquí también adjunto la prueba del correo electrónico que demuestra que la fecha en el correo de confirmación es correcta.

¿Easy Parking…? Más bien “Difficult Parking”.

Unfortunately we have to put up with this stupid setup in the city of Melbourne claiming to make parking easy. The only thing easy is for this company to make money off everyone. You have no choice but to download their app, create an account, supplying your details etc. I’m over unnecessary apps, accounts and supplying details especially to park a car. Obviously just interested in 100% profit with no other alternative other than downloading their app. Believe it or not some people still don’t have a mobile and some older people wouldn’t know how to set all this up as soon as you park.
Not happy.

EasyPsrk España -SEGOVIA ESTAFA
debería ser más solicita con el usuario
y no estafar con con la App móvil para pagar el parking
urbano. está pensada para engañar y confundir al cliente /usuario. El GPS indica en la zona que estás aparcado en ZONA AZUL porque incluye también ZONA VERDE que cuesta en SEGOVIA EL DOBLE DE PRECIO
Si te equivocas en el color olvídate no hay derecho a reclamo AUNQUE ELLOS SABEN PERFECTAMENTE En qué zona está APARCADO EL COCHE Luego La persona de atención al cliente LAMENTABLE ATENCIÓN LAMENTABLE DISPOSICIÓN A AYUDAR Negativo rozando la ignorancia en su forma de proceder hablo de la ayuda telefónica en el NÚMERO DE MADRID -Deberían hacer una auditoría para ver cómo atienden al público por teléfono

Paid a Ticket I Was Never Properly Notified Of - Denied Due Process

I’m sharing my experience in hopes it helps others avoid the same situation.

I recently received a collections notice for an EasyPark parking ticket I was never made aware of. The alleged violation occurred in March 2025, but I only received notice in July - via a third-party collections agency (Canadian Credit Corporation). No ticket was left on my windshield, handed to me, or mailed. I spoke with the parking officer at the time, who confirmed the meter was broken and no ticket had been issued, and told me I was fine to leave.

EasyPark later admitted in writing that there was no communication between March and July, yet they refused to cancel the ticket. They offered to reduce the fine to $69 but only gave me two days to pay, threatening further escalation. Under pressure, I paid the amount under protest - and I’m still pursuing resolution through formal channels.

Their handling of the situation was rigid, dismissive, and deeply flawed. This is not how a professional parking service should operate. Consumers deserve transparency, fairness, and basic due process — EasyPark provided none of that.

I strongly caution others using EasyPark facilities: if you encounter an issue, document everything and do not expect a fair or transparent resolution.

If I was able to write a Google review, I so will! RMIT University Bundoora parking has been outsource to Easy Park. I never liked this, but, hey whatever, until my experience today with a parking officer. I do a full year salary sacrifice, so technically paid for the full year. This morning, I took a different car into work because my usual car needs servicing. As usual, parking was chockers. Where I park, I had to wait for cars to pass before I can cross. I planned on switching over my licence number as soon as I get into the office because I don't want a fine (I have done this many times with no issues). Anyway, when I managed to get across, I turned around to see the parking inspector. Again, I waited until cars passed before I could cross back, but he was coming closer to my car and I just dangerously cut through while cars were still pouring down. Basically, I explained to him that I'm staff and I paid have already paid for parking and I plan to switch the number over. So, because I have not yet switch the licence number, he can't see me on his system and because I'm not on the system he has to give me a fine. And I'm like, "I'm staff, I paid for a full year, I just need to switch over my licence number" and he was like, "have you done it?" and I said "I am going into my office to do it." Then he goes, I saw you walking away from you car, and I was like, "yeah, I have to go into the office to switch it over, I'm staff". Then he goes, how am i suppose to know you're a staff member and I was like that's what I'm telling you. He goes, "I don't know that, I can't take your word for it."

After such annoyance exchange, I felt like I had no choice but to do it on my phone. He said he'll give me 10 minutes to do it and if it's not switched over by then, he'll give me a fine. Got out my phone, took me so long to do it on my phone too! Not Easy (probably took me more than 10 mins!).

In all honesty, I was so angry I muttered something under my breath and he heard it, he stormed back and goes, "I'm going to give you a fine now" while I was trying to switch my licence. Arghhhh!! I said, you'll come back in 10 minutes. He goes, "I was being nice to you by giving 10 minutes", and I said, "I know niceness, and you weren't being nice." Because if he was nice to begin with, he would've straight up said, happy to give you 10 min and will come back and check from the beginning. If he was being nice, he wouldn't think I was lying about being a staff member. Basically, I was already guilty and have to prove myself. How is that him being nice. If he treated me like a liar, I'm not sure how much respect I'm suppose to give him?

Terrible company, awful service! Why choose EasyPark?!

This Company seems to be a scam! Wish I could give it a negative rating!
I paid by credit card for a full 3 hours for parking in Fort Langley. I tried to obtain a receipt but that didn't seem possible on this meter. I came back before my 3 hours had expired to find a parking ticket issued saying I had not paid payment. This was approx. 1 hour after I'd paid (I still had over 1.5 hours before expiry!). I have sent an appeal with an attached PDF of the credit card payment (needlessly complicated). It's now 9 days past and I've still not had any confirmation that they issued the ticket in error and the ticket is rescinded.
So frustrating and a needless waste of my time. I will report this to Better Business Bureau. This company is the worst!

If you use this app beware of hidden monthly fees that you unknowingly sign up for as soon as you use it. I used the app a couple of times whilst I had a hire car for 3 days in Norway. As well as the mark up they take on parking fees at the time you park, I found subscription fees coming through my banh account over a month later. Total rip off.

This company creates a very negative impression of Vancouver in the way you ambush unsuspecting visitors with tickets. They monopolize parking spaces in public parks, claiming them as public property, placing signage in remote areas of the parking lot that are very difficult to see and then ticketing unsuspecting visitors who are used to public parks providing free public parking. Our first day in Vancouver and we get hit with one of your tickets - we had even driven around the parking lot and saw no signage requiring payment - it was only after we received the ticket and looked even harder did we find one sign post, in the far corner of the lot, referencing payment. The company is despicable - fleecing unsuspecting visitors. I will ensure my colleagues, extensive travel associates and social media outlets are made familiar with your practices and this cities compliance.

This company issues tickets unfairly and when you appeal they are not reasonable at all.
Their meters are routinely not working and they say this is not their fault. But they are really good a giving out tickets in no time at all once you parked but there was no easy way to pay.

EasyPark is hands down one of the most frustrating, shady companies I’ve ever had to deal with. Imagine getting a parking ticket in a spot with ZERO signs, no meters, no warning! nothing. Not even on the PayByPhone map. And yet somehow, they magically expect you to just know the entire Stanley Park is paid parking. Like… sorry, am I supposed to be psychic now?

Their appeal process? Completely useless. Rejected my dispute with a copy-paste response talking about signs at “entrances” like that’s even remotely helpful when you're parked 100 meters away from anything resembling a notice. I sent them photos from both ends of my car showing no signs, and even a pic of the nearest lot for proof. Still nothing.

It’s pure money-grabbing garbage. They’re banking on tourists and new residents not knowing the area. It’s not enforcement! it’s entrapment. EasyPark is the worst kind of company: unhelpful, unapologetic, and totally disconnected from fairness.
They don't manage parking! They manage daylight robbery.

Ho chiesto supporto al servizio clienti per un problema in merito ai riferimenti di un pagamento. Non hanno fatto praticamente nulla. Un servizio clienti inesistente e hanno praticamente risposto dopo 15 gg

Erst eine 1€ Abbuchung ohne Erklärung, dann musste ich feststellen, dass ich ohne es zu wollen ein Abo abgeschlossen hatte und der Kundenservice reagiert nicht!

Nothing about EasyPark is easy.
I made an honest mistake and explained the situation respectfully, but their response was very cold and threatening. Instead of offering any resolution, they told me to “pay it or face further penalties” — including threats to send it to collections. I ended up paying $102 for a minor oversight. No effort to reduce the fee or show basic customer service. Just a system designed to grab money, not support customers. Avoid EasyPark if you can — there are better, more human alternatives.

Easypark is just rent parking lots to scam people only..in final words

It is a shame you can't give minus 10 negative stars. The app is absolute garbage. Any council using this app should be fired immediately. Do yourself a favour. If you see the sign for easy park, be assured it will be anything but easy. Park as far away as possible and enjoy a pleasant stroll to where you need to be.

If you can park using any other method free or pay with chickens it easier than setting up this app. Both times the customer service had no clue wanted to reset an account that Dosnt exist useless. It’s a shame councils have gone in this direction

jeg har parkeret med min bil på storkongesgade lørdg
fra kl 1600 til 1700 16/1/2025 en lørdag
var forbaset at se at de blev trykket næsten 60 kr
prøvet at kontakt easy park uden held.
så nu tror jeg vi smutte fra easy park
dårlig service glem alt med at ringe til dem
det er en skam at man kan ikke at klage

I recently had an infuriating experience with Easypark that I feel compelled to share. Despite following all the necessary procedures and paying for my parking spot in advance at Lot 66, 1426 Arbutus St, near Kitsilano Beach, I was issued a violation ticket without any justification. This experience highlights not only the company's incompetence but also their sheer disregard for customer satisfaction.

Upon receiving the violation notice, I immediately double-checked my payment confirmation on Google Wallet App, and verified that I had paid for the correct time slot and location. There was no error on my part—the fault lies solely with Easypark. When I reached out to their customer service via their online portal and uploaded a screenshot from my phone, detailing the time of my payment at the parking lot, I was met with what seemed to be an automated response, stating that since they had been unable to find record of my payment, they would continue to pursue payment for said violation, and that the issue would be referred to a collection agency if payment was not received in 90 days. The only time I managed to speak to a representative, their solution was to redirect me to the online appeals process that felt designed to deter customers from pursuing justice.

Fortunately, I did eventually receive an email from them confirming that they had eventually been able to confirm proof of my payment, and would not be pursuing payment of said violation charges.

This level of negligence is unacceptable. Customers should not have to waste hours proving their innocence for a mistake they did not make. Issuing baseless violation tickets and then making it difficult for customers to contest them is both exploitative and unethical.

I strongly urge anyone considering parking with Easypark to think twice. If their system is this flawed and their customer service this dismissive, it’s only a matter of time before more people face the same unjust treatment.

I will not be using their services again, and I hope others are cautious enough to avoid similar frustration. Easypark needs to seriously reconsider their policies and show genuine accountability if they want to retain any semblance of trust from their customers.

Beware of Easypark! I parked my car in a lot and the machine would only give me overnight. there was no option for an hourly rate. After trying to bring up an hourly rate, I gave up and surrendered $36.00 for a two-hour gig. I expected that Easypark would refund the money. But no! They had set the rate for all night because there was a game not too far. The lot was virtually empty. I had no offer of compensation despite giving all my details. Shame on you, Easypark! This is a rich company that steals from it's patrons.