Eat Ping Avis 

297
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Food is great all round in terms quality and taste. Perfect for anybody regarding if your a gym goer or not. Healthy food with info provided.Any issues with orders are swiftly dealt with by customer s... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Tasty food. Interesting menu with good packing and delivery so far. Meals are balanced and not 'low-carb' though. The website is quite clunky - gets stuck on different screens and makes i... Voir plus

Noté 5 sur 5 étoiles

I recently discovered Eatping and I have to say, they are by far the tastiest meal prep company I’ve come across in London. Every dish tastes exactly like a high-quality Asian takeaway, with rich fl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tried all of the food delivery companies and Ping is by far the most flavoursome and gives the biggest portions. I love Asian food and eating ping is like having a takeaway without the guilt. Great ma... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurant diététique
  2. aussi dans
  3. Livraison de repas à domicile
  4. Restaurant asiatique

Écrit par l'entreprise

Ping is a balanced meal concept that brings together the rich flavors of traditional Southeast Asian cuisine with modern preparation techniques.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

297 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(297)

230 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Give Eat Ping a go!

I use Eat Ping alongside another prep meals company and I like the diversity and both have aided me in sticking to a calorie deficit and losing 18 pounds whilst still enjoying my food and not having to worry about cooking whilst managing 2 businesses and having a young baby at home.

Meal selection, taste and flavours are really good. To some each meal could be deemed expensive however I often find I save a significant amount Vs eating takeaways or meal deals and it takes all of the time and guess work out of shopping and prepping my own food.

I did encounter some small issues in regards to the quantity of protein in the meals to begin with, but like any business I believe it's how issues are dealt with as no one is ever perfect and I cannot fault Nick and the team in rectifying any issues and being readily available on Whatsapp with my feedback and that personal service is why I continue to use Eat Ping.

If you are looking for good, hearty Asian style food without the need to cook yourself then I would definitely recommend given Eat Ping a go!

8 décembre 2025
Avis spontané
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Réponse de Eat Ping

Connor, thank you so much for such a thoughtful and detailed review. This honestly means a lot to us. 🙏 We’re happy Eat Ping has been able to fit into your lifestyle and support your calorie deficit journey while saving you precious time.

Thank you for trusting us and continuing to support Eat Ping. It genuinely keeps a small business like ours moving forward 💛

~Nick, the founder

Noté 5 sur 5 étoiles

Super convenient food

Super convenient food, healthy and nutritious, Saved me huge amount of time for more workout time:)

4 décembre 2025
Avis spontané
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Réponse de Eat Ping

Thank you so much, Richie! We love hearing this. Our goal is to help you save time while still eating well. Knowing that Eat Ping allows you to have more time for your workouts makes us really proud. Thanks again for your support and for choosing us as part of your routine! 😊

~Nick, the founder

Noté 4 sur 5 étoiles

Wonderful food and great variety

We came across Eat Ping as an alternative to the standard meals offered online. We enjoin food and found their recipes tasty and satisfying. The personal contact with the staff helps to fine tune their menu. Eat Ping is one of three companies we use, but definitely our favourite meals to arrive each week. We wholly support Eat Ping!!

1 décembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Alan,

Your feedback genuinely means a lot to us.

We’re thrilled to hear that Eat Ping has become one of your favorite weekly meals and that you enjoy both the variety and the taste.

Thank you for your continued support, we truly appreciate it.

~Nick, the founder

Noté 5 sur 5 étoiles

By far the tastiest meal delivery service with stellar customer service

Tried quite a few meal delivery companies and EatPing was undoubtedly the tastiest. Portions are adjustable, what's available changes weekly with delicious favourites returning regularly. There is a a good selection to choose from, but not an overwhelming amount to cause decision fatigue. Easy to order no frills or distractions website that allows you to pause and edit sizes very easily and quickly.

The owner Nick provides amazing customer service. I messaged to say something was a bit spicy for my partner and the following week it was perfect.

Eat Ping somehow managed to toe the line between delicious and authentic but also loved by fussy eaters (my fiance).

Need to also mention the balance of the meals, a really good amount and variety of veg to go with decent portions of protein. Some meal delivery places struggle to keep the meat juicy. But not Eat Ping. So convenient, heats up in 2.5 mins and keeps in the fridge the whole week. Highly recommend!

2 décembre 2025
Avis spontané
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Réponse de Eat Ping

Elfie, thank you so much for this incredible review. We truly appreciate the time and care you put into sharing your experience. 😊

We’re really glad you enjoyed the variety and balance of the meals, and it’s especially great to hear that our customer service and quick adjustments made a difference for you and your partner.

Feedback helps us stay true to what we believe in: delicious food, personal service, and zero stress.

Thank you for recommending Eat Ping 💛

~Nick, the founder

Noté 5 sur 5 étoiles

Switched from another 2 meal prep…

Switched from another 2 meal prep services to this one and finally a great experience. The food is high quality and tastes brilliant. Really easy to heat and arrives with varying dates so it’s easy to sort what is being eaten on which dates. Honestly couldn’t recommend more

1 décembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Connor,

Thank you for trusting us and appreciating the quality and taste. We are grateful for your continued support to Eat Ping, as it genuinely helps a small business like ours. 💛

~ Nick, the founder

Noté 5 sur 5 étoiles

Delicious food

Delicious food, and delivered on time. That’s all that matters to be tbh. I got it via the Black Friday deal, I’ll be be using it every other week.

1 décembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Geo,

I’m really glad the meals and delivery experience hit the mark for you. We are excited to be part of your routine every other week. That truly means a lot, and I can't wait to serve you soon.

~Nick, the founder

Noté 5 sur 5 étoiles

Worth every penny and so tasty

I've been getting meals from Eat Ping for a little while now. They are flavourful, tasty, convenient, and filling. The dumplings are gorgeous. I highly recommend you try them and everything else.

1 décembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Kerrie,

Thank you so much! We love hearing that the meals are both satisfying and convenient, and I’m thrilled you’re a fan of the dumplings, they’re one of our best-kept simple pleasures.

~Nick, the founder

Noté 5 sur 5 étoiles

Great tasting asian meal prep

Compared to other meal prep services, I'd say this is my favourite so far. Food actually tastes like someone cooked it, rather than just another ready meal. Good selection of meals, and clearly made by someone that understands asian cuisine.

Customer service has also been great, with Nick personally messaging to make sure everything was up to standard, and even chucking in a free meal on the second week.

If I had one complaint, it would probably be on price as it is a bit more than some of the cheaper meal prep services - but then again you are paying for both better quality and better taste.

28 novembre 2025
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Réponse de Eat Ping

Hi Bonar,

This was an incredible review to receive. Thank you for recognising the authenticity, flavour intention, and the human care behind every box. I appreciate the honest note on pricing, we choose freshness and quality first. Grateful to have you with us.

~Nick, the founder

Noté 1 sur 5 étoiles

The ingredients and quality are not as…

The ingredients and quality are not as advertised. Feels like a friend had a go at cooking and screwed it up. Would not recommend and will not be reordering.

15 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hello,

Thank you for providing your feedback. I'm genuinely sorry to hear that the ingredients and overall quality did not meet your expectations.

It's disappointing to learn this, especially since we put a lot of care into designing and preparing our meals. Unfortunately, your experience did not reflect our standards, and I sincerely apologize for that.

We take feedback like yours very seriously, as it helps us identify areas where we need to improve. We will continue to work hard to elevate our standards.

~Nick, the founder

Noté 5 sur 5 étoiles

Great food!

Great packaging, delicious food. Brought back memories from my childhood (my mum is from Hong Kong), so happy there’s an Asian food delivery service! I will thoroughly enjoy it and recommend it around me

30 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Theo,

I absolutely love your feedback. Thank you for all the appreciation.

~Nick, the founder

Noté 4 sur 5 étoiles

Great food and customer service

23 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Symra,

Thank you sincerely for your kind words. We care just as much about the experience as the flavours, and I’m really happy that both came through for you.

~Nick, the founder

Noté 5 sur 5 étoiles

Week 3 with Eat Ping now:)

Week 3 with Eat Ping now:)! Love the Mapo Tofu recipe so much, my homesick is fixed whilst stays healthy. Nick the founder has been checking in for some feedback as an entrepreneur, keep up the good work guys 🫶🏼

30 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Abbie,

Thank you so much for sticking with us over these three weeks, and I’m really happy that the Mapo Tofu brings you that comforting sense of home. Your feedback has been helping us do better and avoiding roadblocks.

~Nick, the founder

Noté 5 sur 5 étoiles

Awesome food.

22 octobre 2025
Avis spontané
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Réponse de Eat Ping

Hi David,

We’ll keep working hard to make every meal awesome and worth looking forward to.

~Nick, the founder

Noté 1 sur 5 étoiles

You wanna throw your money away? Use it.

Order this only when you think you have too much money and want to throw away your money.
Some of foods are eatable, but most of them? I just threw away them right after I took just one bite.

1 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi John,

I’m really sorry to hear about your frustrating experience.

I genuinely apologize that the meals did not meet your expectations. We always strive to deliver food that our customers enjoy and feel confident paying for, and your feedback indicates that we fell short in your case. We are actively reviewing the consistency and quality of our meals to prevent similar experiences in the future.

Thank you for your honesty; it helps us improve as we grow.

~Nick, the founder

Noté 5 sur 5 étoiles

Good

I've tried a few meal services and had mixed experiences with them I've liked everything I've tried so far and everything has gone smoothly. I like that the meals are readable and most have decent use by dates. I like the options to add breakfasts/snacks and banana bread. It's a bit expensive compared to going to the supermarket but cheaper and probably healthier than takeaways and takes away the difficulties and time constraints of cooking

17 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Danielle,

I very much appreciate this honest review. I’m really glad you’ve enjoyed everything you’ve tried so far and btw banana bread is one of our customer favs. We’ll continue working to deliver value while keeping quality high.

~Nick, the founder

Noté 5 sur 5 étoiles

Very tasty authentic food

Very tasty authentic food, great experience so far, would recommend!

27 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Linus,

We’ll keep working hard to bring you more authentic and satisfying meals every week.

~Nick, the founder

Noté 5 sur 5 étoiles

Protein Packed Pings

Over the years, I have tried many different prepped meal services and I can confidently say Eat Ping is my current favourite. The portion size is perfect and all the meals I have tried till now have been delicious & satisfying. My Asian mum who is a great cook herself was also impressed by the flavours of Eat Ping.

25 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Ruby,

Reading that your mum, who clearly knows her food, also approved of the flavours made my day. Thank you so much for your loyalty and for noticing the effort we put into portion size, protein, and flavour integrity.

~Nick, the founder

Noté 3 sur 5 étoiles

Worst tasting meal delivery prep - Updated

Worst tasting out of the lot from the meal delivery lot. It’s like the flavour of nothingness.

Though that would mean I would give it a 3, but meal wrapper was broken on delivery, sent to them on their whatsapp.

No offer for a partial refund on it.

Disappointing experience.

Edit:
He's given me a £4.60 refund, so giving a 3 from a previous 2 star. I personally think providing a refund equivalent of the persons cost per meal are the basics, and my final spend per meal worked out to £5+.

Though, the thing that was more frustrating was being asked to order again to receive some free premium meal (and "I'll give you 25% off").

I would've rather, listened to the complaint and what was actually going on here. Firstly, refund the equivalent amount, it costs you about £.50 more, but would've atleast gotten you a 4 star.

Secondly, don't push to order again when the person has said they're unhappy with the taste of every meal so far. Why would I buy again, if I don't like how it tastes?

Instead, you could've just left it at that or taken the risk to send a meal as a surprise that you personally checked and thought was good and then I'd probably have bumped it to a 5.

Just not a delightful experience at all.

26 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Dev,

Thank you for taking the time to provide such detailed feedback. I genuinely appreciate your honesty.

I sincerely apologize that your experience was disappointing, especially regarding the taste and how the situation was handled. It’s evident from your message that we failed to listen to your feelings at that moment.

Everything we do aims to provide the best for our customers.

We are continually growing, learning, and improving our processes, and feedback like yours plays a crucial role in helping us become a better company. I hope you might consider giving us another chance in the future as we strive to improve.

We will do better.

~Nick, the founder

Noté 5 sur 5 étoiles

Incredible customer service

I had unfortunately not received my first box due to a mistake on DPDs behalf. However, Nick from Eat Ping has gone above and beyond with their customer service, ensuring I lost no money, still retained my first box deal and even threw in extras. Nick is a pleasure to communicate with, very friendly and will do anything to help ensure you're happy with your experience. On this alone I can fully recommend giving Eat Ping a try!

26 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Jacob,

Thank you for your kindness and patience during the hiccup with DPD. I’m truly glad we could make things right and ensure your experience didn’t suffer. Your understanding and trust are hugely appreciated.

~Nick, the founder

Noté 5 sur 5 étoiles

Amazing food and service

Amazing food and service. I've tried loads of meal delivery services now and Eat Ping is by far my favourite - makes eating healthy really easy as I have no time to cook and probably saved me a lot on ordering takeaways!

24 novembre 2025
Avis spontané
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Réponse de Eat Ping

Hi Timothy,

I sincerely appreciate your support. In our busy lives, where cooking time is often limited, it means so much to know that our meals help you stay healthy while saving you time compared to takeout. Thank you for incorporating Eat Ping into your routine.


~Nick, the founder

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