Vive UK Avis 

244
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great bars, they are satisfying. They use real chocolate, which most brands cutting cocoa content. Mocha almond is great and Better brownies, protein bars also. All natural , no nasty palm oils.

Noté 3 sur 5 étoiles

Really looked forward to the trial pack complete with Dubai bars. Unfortunately I was disappointed for the price point £13 plus £7 for 3 Dubai bars. Small size, smaller than looks on add photos. In my... Voir plus

Noté 5 sur 5 étoiles

Delivery arrived really quickly. I’m in Northern Ireland and they came in a couple of days. Since starting my weight loss journey 4 months ago, I was on a mission to try different bars for protein... Voir plus

Noté 5 sur 5 étoiles

My 2nd order was perfectly. There was a mistake with the first order but soon rectified. Bars are delicious and would easily eat 2/3 a day but stop myself. Got a handy little tote bag aswell Deliv... Voir plus

À propos de l'entreprise

  1. Confiserie
  2. aussi dans
  3. Snack
  4. Usine de chocolat

Écrit par l'entreprise

At Vive, we make outrageously delicious, plant-based treats that are packed with fibre and protein and 100% gluten-free. Smothered in rich dark chocolate and loaded with fudgy, crunchy, nutty goodness. Whether you’re hitting the 3pm slump or just need a moment of indulgence, Vive is your go-to for feel-good treats that taste too good to be true.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

244 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(244)

166 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

First order never arrived and no reply…

First order never arrived and no reply customer services. Another customer had same problem in january too

4 février 2026
Avis spontané
Logo de Vive UK

Réponse de Vive UK

Hi, please could you share your order number or get in touch with contact@eatvive.com and we can resolve this for you

Noté 3 sur 5 étoiles

Just not for me

Just not for me I guess. I liked maybe 4 flavours out of the box, 2 of these I loved. Such a shame.
I can't tell whether I can order a specific flavour from the website, as I circled round and round for ages but could only find the taster box. And given that there were 3 cherry flavours in the box that I don't like, and 1 fruity one that I thought was so bland its not really worth the cost to buy a box of different flavours.
I wished I liked them, I really hoped I would but I was disappointed.

19 janvier 2026
Noté 5 sur 5 étoiles

GOOEY GOODNESS

Had a mix up on 1st order as ordered Gooey Caramel but system ordered mixed box , Customer service rectified this sending me a box of gooey goodness , these bars should be a stand alone product .They are amazing!! I will definitely be subscribing for a regular delivery .10/10 🙂

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very tasty!!!!

I have tried many different flavours of Vive bars! To be honest some i have loved more than others but have never disliked any!! These are the most amazing bars I have every tried and always love receiving flavour of the month!Highly recommend these you won't be disappointed 💜

29 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Customer service doesn't exist

I can't rate the chocolate because it hasn't arrived. I have been trying to contact the company in multiple ways with no response. If anyone sees this, will you please fulfil your order (180809). Thanks.

27 janvier 2026
Avis spontané
Logo de Vive UK

Réponse de Vive UK

We're so sorry that there's been a delay in your order. We've tracked your order and it is going to be delivered this afternoon. If you still haven't received your bars please can you get in touch with us at contact@eatvive.com

Noté 5 sur 5 étoiles

Amazing taste

Great tasting, 5 stars from the 2 vegans, 2 veggies and 2 meat eaters in my family. Was slightly skeptical about what these would taste like after tasting lots of cardboard like vegan and veggie snacks but the positive reviews for vive are there for a reason, will be ordering these again.

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic, addictive flavour!

I’ve just had the fortune of trying the Vive Dubai chocolate bars and they are simply delicious! Very more-ish indeed! So pleased to have found a vegan version of this. I’m addicted to it! Fantastic flavour.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

The overall purchase of these bars from…

The overall purchase of these bars from start to finish is faultless. The order arrived very quickly, safely boxed with no additional cost for delivery.

The bars themselves are tasty, moreish and great value they cater for all tastes with many flavours including vegan friendly. These bars are great for a nice treat or perfect to give you a bit of energy throughout the day.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I have had quite a few orders from VIVE…

I have had quite a few orders from VIVE and the taste of the bars are so Morish and the service is excellent those who have not made an order yet, do it you will astounded with the tasty bars and you will order more

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered a mixed box that was on offer…

Ordered a mixed box that was on offer in December,but with the Christmas postal delay only got to try them in the new year ( no fault to the company posting out ) These are just gorgeous especially the peanut butter one for me , still got quite a few flavours to try . I'm not normally a sweet fan but these just tick the box when I get a craving and much healthier than reaching for a normal chocolate bar. Highly recommended company and highly recommended sweet treat .

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing bars

Amazing bars, so tasty and good for protein without crazy calories. Well priced and quick delivery.

10 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Took my money and didn’t fulfil the…

Took my money and didn’t fulfil the order.

Ordered nearly 2 weeks ago with Royal Mail 24 hour delivery and have still not received my order.

Reached out to the company multiple times via email and social media to no response. When they did eventually get back to me they promised it would be despatched that day, this was 3 days ago and I still have not received my order.

Their product is delicious but the company and its customer service is absolutely appalling. As much as I enjoy the product, I will never purchase it again (even through 3rd party retailers) and will never recommend it to anyone.

I gave them multiple opportunities to reconcile the issue and they have made no such effort.

7 janvier 2026
Avis spontané
Logo de Vive UK

Réponse de Vive UK

We’re really sorry to hear about your experience and completely understand how frustrating this must be. This isn’t the level of service we aim to provide.

Please email us at contact@eatvive.com with your order number, and we’ll look into this immediately and rectify the situation for you as quickly as possible.

Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused.

Noté 5 sur 5 étoiles

Very distictive flavours and textures

Just based on the Dubai bar alone I would have to give 5 stars! But seriously good bars overall. Very distinctive flavours and textures. And a great choice for anyone preferring some actual nutrition in their 'candy bars' instead of pure sugar.

18 décembre 2025
Noté 4 sur 5 étoiles

I really liked the taste and flavours…

I really liked the taste and flavours of these bars. I'm a coeliac so I thought perfect for me. Unfortunately not. I can eat one or two a week because there is something in them that makes me ill. It may be the chicory ingredient that I know my friend is highly intolerant to. I gave her one of these bars and she was ill.

27 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Incompetent service

Made a small order on 1st dec 2025. No order received on 12th. Contact made. Assured goods would be despatched (they still had not dealt with the order at this stage). Order finally arrived on 14th. Apology emails etc and a gift bar ‘given’. Packing was atrocious. All the bars floating around in a box too large for purpose resulting in damaged goods (they would have been gifts) and NO compensatory bar!
Email written. Apologies made. Replacement goods to be sent. Now 25th December 2025. No package. No gifts for my family. NO customer satisfaction. All this from an order directly to the company. Dealt with speedily but ineffectually by Kate who then wants me to review her ‘help’. Consider this your review!!
Update:
Your left hand really should talk to your right hand. I have been refunded. Is this yet again an example of inefficiency. I leave you to draw your own conclusions and take a learning lesson.
In my opinion, from my experience, not a company to deal with directly.

25 décembre 2025
Avis spontané
Logo de Vive UK

Réponse de Vive UK

We’re really sorry to hear about your experience and completely understand how frustrating this must be. This isn’t the level of service we aim to provide.

Please email us at contact@eatvive.com with your order number, and we’ll look into this immediately and rectify the situation for you as quickly as possible.

Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused.

Noté 5 sur 5 étoiles

Absolutely love Vive bars

Absolutely love Vive bars, so many tasty varieties all of which are packed with healthy ingredients. Delivery is always quick, the only problem is trying to resist them too quickly as they are so delicious.

16 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered two weeks ago and still nothing?

Order #172586
I ordered two weeks ago. I had to email. Go on the shopify app- nothing. Email again. They have not completed my order at VIVE?? Then told to check the shopify app which now takes me to the Royal Mail site. Which tells me they are waiting for VIVE to get the items to them? I mean really? At this point I am thinking about reporting them as a scam. I have checked companies house and am making further investigations. They are not on Trust Pilot and don't have proper email addresses. ie use shopify. I am now very concerned what I would be eating and where it is produced.

17 décembre 2025
Avis spontané
Logo de Vive UK

Réponse de Vive UK

We’re really sorry to hear about your experience and completely understand how frustrating this must be. This isn’t the level of service we aim to provide.

At the end of last year we experienced a very high volume of orders, and while that’s no excuse, it has meant we’ve let the ball slip on customer service, for that, we sincerely apologise.

Please email us at contact@eatvive.com with your order number, and we’ll make this a priority and rectify the situation for you as quickly as possible.

Thank you for bringing this to our attention, and again, we’re very sorry for the inconvenience caused.

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