Eazycolours Avis 

241
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

There was a problem with the address on my order. At first I had a hard time getting hold of them , but when I eventually did, they fixed the problem very quickly , and my order was delivered to the E... Voir plus

Noté 5 sur 5 étoiles

Amazing Service from a business owner that has put her heart ❤️ and soul into building this company. Absolutely gutted that it's her time to retire but we all have to look after number one. Working 1... Voir plus

Noté 5 sur 5 étoiles

I have used EazyColours for years now, I'm sad that Maria is retiring, but she has made it clear in her Facebook group that one way or another we will still be able to get the oils and colours that ar... Voir plus

Noté 2 sur 5 étoiles

The website states an international delivery time of 5–7 days. As of today, I still haven’t received my order placed on 05/11/2025, and it’s now 23/11/2025. This is my second order, and unfortunate... Voir plus

À propos de l'entreprise

  1. Industrie cosmétique

Informations provenant de diverses sources externes

Ingredients for the cosmetic industry


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(241)

7 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely amazing service!

Absolutely amazing service! This company sells the most beautiful colours and fragrance oils, and their bath bomb moulds are super easy to use! Made many orders with EazyColours and the standard never falls! Very well packaged and prompt delivery. Can't fault them! Thank you so much!

10 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

All I can say is AMAZING

All I can say is AMAZING. Customer service is fantastic, they go above and beyond! The products are absolutely gorgeous, colours and scents like no other! Thank you for all your help and I'm sure I'll be back will my silly questions soon enough lol! Xx

10 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Appalling Service

Absolutely appalled by their customer service. I placed an order with them and after waiting for confirmation of this being dispatched, I followed this is via email. The response was ‘Hi, your order has been refunded, we are only selling slsa to our regulate customers. Kind regards’ No apology! Just this blunt message! There was nothing on the website to suggest that it is only available to selected customers. Clearly new customer are not as valuable as existing!

10 mars 2021
Avis spontané
Logo de Eazycolours

Réponse de Eazycolours

Unfortunately SLSa is in short demand at the moment and as we have many customers that have cosmetic assessments with us we are honouring their orders above new customers. This is acceptable and common practice in business. It states on our website the following under its listing:
DURING TIMES OF SHORTAGE, ONLY THOSE WITH AN EAZYCOLOURS ASSESSMENT WILL BE ABLE TO PURCHASE. If you don't have one of our assessments then your order will be cancelled. You can see this statementy here: https://www.eazycolours.co.uk/product-page/sodium-lauryl-sulfoacetate.
As you are not a regular customer and only came to EazyColours to buy thisproduct we refunded your order. Upon doing so you were sent a recipt of proof.

Noté 1 sur 5 étoiles

Terrible customer service

Customer service is the worst ive ever known. Missing parcel and no help what so ever. I asked for the invoices and help tracking the parcel then i got blocked. Dont answer any of our calls. Avoid.

3 novembre 2020
Avis spontané
Logo de Eazycolours

Réponse de Eazycolours

Due to us being extremely busy plus staff being off ill we have no one to answer the phone.
This parcel was delivered. If we get a constant barage of messages and nastiness at all hours we have to end conversation.

Noté 5 sur 5 étoiles

The absolute best !!

I would like to commend Eazycolours for their "above and beyond" customer service !! These are phenomenal products, and when you combine excellent products, with excellent customer service it is a win win for everyone !!!!!

8 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

Terrible service ! Really angry owner . Very Rude to customers . I would avoid at all costs ! Do not waste your time and money ! I was removed from the Facebook group for stating delivery times ! Which is or was two weeks . Maria got really angry and removed me . Very petty! I had only been on the group a couple of month . And only ordered twice . Never again

8 octobre 2020
Avis spontané
Logo de Eazycolours

Réponse de Eazycolours

Its always a shame to see such an angry review, but you can't please everyone.
I did expect it though, as you were removed from our faceBook group for your behaviour the other day with Beth Moon who also left an angry review. We removed you and your mother once before for your terrible behaviour and gave you the benefit of the doubt and let you back in only for your nastiness to rear its ugly head once again. Delivery times are pretty good, but if you choose 3-5 dayand the postal service is behind, then I am afraid that it is beyond our control. We do our upmost to get people's orders out as soon as possible, but unfortunately we can't control what happens once the parcels leave our warehouse. After checking your order history I find that your last order #11031 was placed on August 21st which was on a Friday and sent out on Monday the 24th August. You recivied your parcel on Tuesday 25th of August, so your review is obviously fake. Hopefully you will enjoy being in other, not so friendly groups, where people share your attitude. Its not welcome in ours. Our reviews speak for themselves and as you can see, the majority are wonderful because they appreciate everything we do :)

Noté 5 sur 5 étoiles

This company is amazing

This company is amazing! As is Maria. I have several assessments from Eazy Colours and all are brilliant. I was sent a wrong product once and she told me to keep it and she would send me the correct one, the cost of said product was £70.00 and she gave it too me.....you couldn't ask for a better service. Dyes, micas, fragrances, everything is fantastic. Thank you

7 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing Company, Amazing Colours!

So happy I found this lovely company, the owner goes above and beyond for customers and the support has been amazing from day one. Everything from there products to delivery is a 5 star service. Highly recommended if your wanting to create quality products with amazing ingredients and bright vibrant colours. Thank you Eazycolours for helping my small business grow! X

7 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

Excellent company. Very fast delivery and their products are second to none. I have been in touch with the company many times for advice as I am new to the whole world of bath bomb making and their small team has been nothing but professional and so so helpful. They always respond extremely quickly and give the best advice to get the most out of their products.

6 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

I love eazycolours

I love eazycolours, I buy from them regularly and have several of their multi assessments, I wouldn't use any other company for dyes, they are simply amazing, wish I'd found this company sooner!

6 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

5 stars!

Absolutely fantastic products and excellent quality the customer service is excellent and delivery was very quick too. These colour pack a punch when they say a little goes a long way they weren't wrong. They are so vibrant they're just fantastic I cannot rate them enough. I won't be shopping anywhere else but here from now on. Thank you!

6 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

I love Eazycolours!

I love Eazycolours!! The products are awesome and Maria and her team are so helpful if you have any questions. Would highly recommend if you want totally A-maze-ing bright and beautiful bath bomb colours ❤

6 octobre 2020
Avis spontané

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