Eazycolours Avis 

241
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

There was a problem with the address on my order. At first I had a hard time getting hold of them , but when I eventually did, they fixed the problem very quickly , and my order was delivered to the E... Voir plus

Noté 5 sur 5 étoiles

Amazing Service from a business owner that has put her heart ❤️ and soul into building this company. Absolutely gutted that it's her time to retire but we all have to look after number one. Working 1... Voir plus

Noté 5 sur 5 étoiles

I have used EazyColours for years now, I'm sad that Maria is retiring, but she has made it clear in her Facebook group that one way or another we will still be able to get the oils and colours that ar... Voir plus

Noté 2 sur 5 étoiles

The website states an international delivery time of 5–7 days. As of today, I still haven’t received my order placed on 05/11/2025, and it’s now 23/11/2025. This is my second order, and unfortunate... Voir plus

À propos de l'entreprise

  1. Industrie cosmétique

Informations provenant de diverses sources externes

Ingredients for the cosmetic industry


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(241)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just Brilliant!

Always a fab service from Eazycolours! Great colours too, won’t go anywhere else for the Red one!

17 octobre 2022
Noté 5 sur 5 étoiles

We really love the colours we won’t go…

We really love the colours we won’t go anywhere else. Shipping is fast even up here in the north of Scotland, emails are prompt. I’ve no idea how Maria manages to keep on top of everything. We are both in the Facebook group which has helped us on our journey, mainly the search bar we are hiders! Hopefully we will get more confident and be able to interact properly with the group.
If you’re in any doubt about the products join the group and you will see how amazing the products are and the search bar you can find almost all the answers you need.

13 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Colour are really good quality

Colour are really good quality, always buy from here, had a delivery issues and Maria and her team got back to me Asap and provided details I needed.
Can't wait to try their Assesment as they also have very affordable options.

Many thanks ♥️

18 décembre 2021
Avis spontané
Logo de Eazycolours

Réponse de Eazycolours

I am so glad you are happy with our service. If ever you have a problem it is easier to call us as emails may take a day or two for us to get through.

Noté 5 sur 5 étoiles

Eazycolours has excellent customer…

Eazycolours has excellent customer service ! Always answer to my questions and delivery is always on time. I am satisfied with their products as they really are of high quality. If you are looking for suppliers for your business with soaps and bathbombs, they are a great choice. I highly recommend Eazycolours.

23 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service! Website easy to use and good directions for each product which is great for a newbie trying to decide what products to buy.

Fast delivery, tracking ref provided so I knew when to expect delivery. Overall just a great experience and will definitely purchase from EZC again!

23 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware!!!

Beware of the complete lack of customer service.

Wish I had read some of the other 1star reviews on here before I ordered.

If something goes wrong prepare to be blamed and called ignorant by their staff.

All I wanted to know was why an item in my order had not arrived and when my refund would be processed.

BUYER BEWARE!

22 juin 2021
Avis spontané
Logo de Eazycolours

Réponse de Eazycolours

You have removed your original review and replaced with a more tame one. We still have exactly what you said on your previous review and can see why you deleted it. Here it is... ''I would give them less stars if it was possible! I placed an order for three items and only two arrived. The invoice had one of the items circled stating 'refund'. I checked my PayPal and no refund had been processed. I simply asked if they could explain why my item had not been dispatched and where my refund was. The responses I received where abhorrent and downright rude. This is a snip-it of one of their response: ' I have nothing to apologise for and certainly dont apologise to someone so arrogant and ignorant ' Who speaks to a customer with a complaint this way? I fully expect them to add an abusive response to this post. Buyer beware!!!!!! UPDATE As predicted still no apology for their error and instead a rant. Any sane person reading their response will see a complete lack of empathy or even a minimum level of customer service. Instead further personal attacks!!!''
You were advised that no one could check for you today so you bombarded us with emails and messages that were in all honest very nasty. No one was abusive to you, but you were abusive to us.
We are big believers that providing great customer service is paramount, but we will not allow that type of behaviour against our staff. As you were told this morning, today there is no one in the office, so it will be checked tomorrow.

Noté 5 sur 5 étoiles

Amazing service

Amazing service, products and advice.
With the help and expertise from eazy colours I have managed to transform my hobby into a growing business.
The products from this company are like no other on the market and are truly the best around.
Fast delivery has always been received and outstanding customer service. Xx

22 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

10* Customer Service & Quality Products …

This is my absolute go to place for quality ingredients, outstanding cosmetic colours and a 10* customer service. The owner is an absolute pleasure to communicate with along with her staff. They go above and beyond for customers and are always on hand to help no matter how small the question. I have shopped with eazycolours for nearly a year now and have had nothing but great experiences with every order even throughout a global pandemic. Thank you eazycolours!! X

22 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

I would actually give this no stars if possible..

I would actually give this no stars if I could, very rude customer service! First time placed an order, which was confirmed and apparently delivered. Asked for help, as the parcel was actually never delivered. They blamed Royal Mail basically and refused to help. My hard earned money wasted, I am more disappointed than anything as companies normally help their consumers but definitely not this one! PLEASE BE WARY OF ORDERING.

24 mars 2021
Avis spontané
Logo de Eazycolours

Réponse de Eazycolours

According to the courier the parcel was delivered. No refund or replacement is sent on a parcel stated as delivered. You were dealt with professionally and accurately, yet you were abusive and nasty towards our customer service rep. When asked if you had checked with neighbours you again became abusive and accused us of treating you like an idiot. We have all the emails to prove it should you wish it to be placed on here! Thankfully, most customers are very nice people and problems are dealt with amicably. Unfortunately, not everyione is nice.

Noté 5 sur 5 étoiles

The ONLY company to deal with!

Every single order with Eazycolours has been simple, stress free, and delivered before I can blink!.

On the few occasions, I've asked questions (mainly due to stupidity on my part!) Maria has been so warm and helpful I could not have asked for anything else.

I've dealt with a few different companies in the past, but for both quality of products, and service, It's only Eazycolours for me now!

10 mars 2021
Avis spontané

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