Eazycolours Avis 

241
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

There was a problem with the address on my order. At first I had a hard time getting hold of them , but when I eventually did, they fixed the problem very quickly , and my order was delivered to the E... Voir plus

Noté 5 sur 5 étoiles

Amazing Service from a business owner that has put her heart ❤️ and soul into building this company. Absolutely gutted that it's her time to retire but we all have to look after number one. Working 1... Voir plus

Noté 5 sur 5 étoiles

I have used EazyColours for years now, I'm sad that Maria is retiring, but she has made it clear in her Facebook group that one way or another we will still be able to get the oils and colours that ar... Voir plus

Noté 2 sur 5 étoiles

The website states an international delivery time of 5–7 days. As of today, I still haven’t received my order placed on 05/11/2025, and it’s now 23/11/2025. This is my second order, and unfortunate... Voir plus

À propos de l'entreprise

  1. Industrie cosmétique

Informations provenant de diverses sources externes

Ingredients for the cosmetic industry


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(241)

7 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy to order

Easy to order. Items packaged well quick delivery great products. Just starting out as a new business and Eazycolours assessments and products have got me off to a good start.

16 mai 2023
Noté 4 sur 5 étoiles

Good service

Sent the wrong colour bur very fast at rectifying.

22 mai 2023
Logo de Eazycolours

Réponse de Eazycolours

Thank you, Elaine. We can all make mistakes, its how we rectify them that counts. Enjoy your new colour :)

Noté 5 sur 5 étoiles

Fast service

I ordered an assessment on Friday and the next week I'd already received the paper work.

4 mai 2023
Noté 5 sur 5 étoiles

The delivery to Switzerland is very…

The delivery to Switzerland is very fast. Everything is well packed and arrived safely. The colors are powerful and a little goes a long way. I love them for my bath bombs. Thank you for delivering to Switzerland

17 avril 2023
Noté 5 sur 5 étoiles

Top customer service from start to…

Top customer service from start to finish. Nothing is too much trouble. Orders are shipped quickly and all the products are what they say on the tin. Thrilled with assessments. Bought 2 already and plan to return for more. Highly recommended.

31 mars 2023
Noté 1 sur 5 étoiles

Awful customer service

Awful customer service asked why I was charged shipping on an assessment that’s emailed to me (this was an admin fee didn’t ask for refund at all or say I wasn’t happy with paying but I said should of stated it on the checkout and not as shipping and they cancelled my order even tho said no need to cancel I was so upset the way it was handled

17 mars 2023
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Réponse de Eazycolours

Its always a shame when someone writes things like this because we get a huge amount of good feedback. When someone orders an assessment they have to use our ingredients. This is because the assessment has been based on our ingredents. Where someone hasn't ordered any ingredients we take the shipping charge as a handling fee. A lot of work is invloved when dealing with customers and assessors and as such we feel the £4.99 shipping fee is a small charge to take. We have no option to state this at checkout. Every item has a shipping fee. You made a big deal about this charge yet at checkout you have the choice to accept or not. If you don't want to pay it you can choose to not check out. When you said you weren't happy at paying it I immediately refunded your order and advised you that you now had the choice that if you didn't want to pay the shipping fee you didn't have to re-order. On the other hand, if you were happy with it you could re-order. This was before you said no need to cancel. You also wanted free shipping as the order was over £100 but assessments aren't included in that deal because the money for the assessments goes directly to the assessor meaning we would be paying for part of your assessment. I am not sure why efficiency is classed as 'awful customer service'. The majority of our customers are very happy with how quickly we respond to them. But then again, you can't please everyone.

Noté 5 sur 5 étoiles

Easycolour are fantastic have ordered…

Easycolour are fantastic have ordered twice for moulds, glitter, corn starch and some other items, they keep you notified on all aspects of your order (when it’s shipped and when it’s out for delivery)
I only waited couple of days for my items to arrive, I will definitely buying from them again and would recommend to friends 👍

24 mars 2023
Noté 5 sur 5 étoiles

Amazing

A Company that actually gets customer service spot on.will go above and beyond and are so helpful and reliable to use
Fantastic top class products
Cannot fault my experience and they really do make everything Eazy
Efficient,Great Value,Friendly

28 février 2023
Noté 5 sur 5 étoiles

It's my second time shopping from…

It's my second time shopping from Eazycolour, so I already knew their water soluble colours and micas are great. I also bought some fragrance oils this time, and I am very happy with all the products and the service.

14 février 2023

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