EC Aesthetic Clinic London Avis 

整体服务很好，环境优美，非常推荐！

This was my second visit to EC Clinic. The environment is modern, clean, and welcoming, with excellent facilities and equipment.

This time I had a chemical peel, and I can already see a visible improvement in my skin. The whole experience was fantastic.

I especially loved Ting’s treatment. She was very professional, and her massage was so relaxing. I really enjoyed it and will definitely be back!

Very good and friendly staff

I love this Clinic! The service is really great. I booked the facials and they carried me through all the steps . The staffs were very nice and clear,they played relaxing music to help me relax. It was very good! I’m definitely going back

Had my first Fotona treatment at EC Clinic London and honestly such a good experience from start to finish. The whole team was incredibly professional, patient, and attentive throughout the appointment. They explained every step clearly, made sure I was comfortable the entire time, and the clinic itself feels very clean, calm, and premium.

The treatment was thorough but surprisingly manageable, and I could already notice my skin looking fresher and more lifted afterwards. You can tell they really care about both the results and the overall experience, rather than rushing clients through appointments.

Would definitely recommend for anyone considering Fotona in London — excellent service, great technology, and genuinely lovely staff. 10/10.

I had the most fab experience at EC Clinic. The environment was so clean. The staff were so welcoming. I got to Onda treatment and I was surprised they gave me a full skin analysis and explained it all to me. I would highly recommend this clinic for your aesthetics

Very professional service, very nice environment with kind and caring staff members.

Excellent experience. I had the hydration facial and it was very effective! Will visit it again!

the staff are respectable of your privacy and give you details on how the processes will work!

Very sweet experience, the service and the environment was perfect! Hope to see good results in a couple of weeks! I will definitely come back☺️

Brilliant experience

Nice view and nice service! Highly recommended

I feel compelled to warn others about this clinic’s aggressive sales tactics and overall lack of professionalism. Every customer is systematically pressured into spending over £3000, and the sales consultants — all Chinese — are essentially exploiting fellow Chinese clients with scripted strategies.

The therapists performing the treatments are quite young and lack experience. While the NHS-affiliated doctor on-site does hold formal qualifications, our communication was vague at best — I received no clear diagnosis or professional opinion, only evasive responses.

I initially came to this clinic after seeing a post from an Oxford influencer-Kate Zhu, which gave me the impression this was a legitimate, trustworthy place. My first consultation went well: the staff appeared friendly, enthusiastic, and shared many “lessons learned” from other clinics, which seemed helpful at the time.

However, during my second visit for a microneedling session, things started to feel off.
Before the treatment began, they attempted to upsell me skincare products. I clearly declined, stating I wouldn’t purchase anything that day. The “client coordinator” (essentially a salesperson) immediately changed her attitude — from warm to cold.

From there, everything became uncomfortable:

I was placed in a tiny, enclosed treatment room, unlike my first visit.

During the procedure — while my eyes were still closed and I couldn't see anything — she suddenly handed me a document and pushed me to sign it without explanation.

Right after the microneedling, even though my face was still visibly damaged, she resumed hard-selling products, insisting I “must stock up two bottles.”

When I refused and firmly stated I would only pay for single sessions, she deliberately quoted a price £400 higher than what I had on record — and only corrected it when I showed her a screenshot. She then claimed it was “just a math mistake.”

Even worse was the aftercare guidance, which was full of contradictions and obvious errors.
When I asked for clarification, she messaged me a sloppy instruction list via WeChat that seemed copy-pasted from the internet.

It recommended applying sunscreen at night, which is absurd.

It also suggested using light-sensitive ingredients during the day.

And there were inconsistent steps — some staff said to start with toner, others said to begin with R2 growth factor. No clear, unified guidance at all.

On my third and final visit, I simply wanted to check on my skin’s recovery. The same client coordinator showed no interest in my healing, only kept repeating sales lines, trying to brainwash me into buying more.

“You really need to stock up two bottles,” she repeated multiple times.
At this point, I realized that every word I said was being used against me to push sales. I deeply regret having shared anything personal.

Perhaps the most unprofessional moment was when she promised me two procedures (microneedling + injection) could be done on the same day — and even booked them for the same time slot.
Then, the very next day, I got a sudden call and WeChat message saying:

“The therapist now says these two can’t be done together — you need to come in separately, today if possible.”

This level of forceful pushing and utter disorganization made me cancel all remaining treatments and cut off further contact.

My experience at EC Clinic was very disappointing. The staff frequently pressured me to purchase expensive beauty products and packages, making me feel uncomfortable and rushed. The treatment results were not obvious, and I’m concerned about how they handle personal information, which made me feel uneasy. There was also emotional manipulation and persistent requests for payment. I strongly advise others to think twice before choosing this clinic and to be cautious.
我在EC Clinic的体验让我非常失望。工作人员频繁推销高价美容产品和套餐，压力很大，感觉像是在被逼单。治疗效果并不明显，且诊所对隐私保护不够重视，我担心个人敏感信息被滥用。整个过程让我感到不安，尤其是情绪操控和过度催促付款的行为。建议大家在选择这家诊所前务必三思，谨慎防范。