Eclipse Cycling Avis 

204
•
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Paid for 5 jerseys from PurpleMoon (sister company), but only received 4. They no longer respond to my emails. Unacceptable. Avoid.

Noté 3 sur 5 étoiles

While Eclipse offers a full kit with custom designs less expensive than anyone else, it is also quite cheap. I am not impressed by the ink quality especially. The reds all turned out orange... Voir plus

Noté 1 sur 5 étoiles

2 months to deliver, the top is far too small, either the sizing's wrong, or every other jersey I've bought it wrong. A 30% refund is a nice offer if I send it back to China, (which is going to... Voir plus

Noté 1 sur 5 étoiles

I ordered 2 cycling jersey of the same design but was sent 1 and another completely different jersey. No attempt to make amends has occurred they simply dont understand that they made mistake and... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

204 avis

5 étoiles
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2,3

Tous les avis

(204)

0 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Delivery very slow and product quality average

Receipt of goods ordered from time of placing delivery was very slow and did not meet advertised expectations. Responses to my queries chasing up order got vague delayed responses. Quality of printing was good but after only 2 rides stitching on bib shorts is starting to unravel.

20 octobre 2013
Avis spontané
Noté 4 sur 5 étoiles

Excellent service, design and materials BUT be careful with colours

The site does advise to use the more complex colour codes to be sure of final colours and I strongly recommend using these when ordering as the delivered jersey varied in colour to the design ID - the black lettering is more dark grey and one I bought for my partner is pink rather than purple and light rather than dark green shades - very different from the design ID colours.

Jerseys are very well made - good breathable material and sizing is excellent.

Will buy again BUT will use the complex colour codes and ask for a picture of the finished item before it is posted

18 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

Fantastic!

Very helpful staff, excellent value and delivered in expected timeframe! Thank you, would definitely recommend and use your service again!

18 octobre 2013
Avis spontané
Noté 2 sur 5 étoiles

Good and bad

1. Takes forever to obtain merchandise.
2. Well priced
3. Poor material quality
4. Poor sew quality on shorts. One leg is obviously different than the other.
5. The words on shorts were place by me higher to avoid being sewn through but the words were at very very bottom and sewn through. One leg was ruffled and the other leg was flat and smooth.
6. Name on left sleeve is practically under my arm (not where I placed the name)
7. Communication was NOT good. Tried contacting after purchase and no return email or call.
8. Company has potential but I will not use this company again. This was a test run and I would say "failure". Company lost future large orders.
9. Will be happy to send pictures to prove.

18 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service!

I ordered just one cycling kit for now, so check the size and quality. Dart has been extremely helpful and was working hard and went the extra mile to sort my issues out. I wished that more people would be like him and his colleagues. The size is spot on and the kit is quite nice. Unfortunately the colours of the bib shorts and the jersey didn't match, but apart from that I am very pleased. I got what I paid for and it is good value for money. Hopefully my next order will have matching colours, but I'm confident and will order a few more kits for me and a friend as well. I have no problems recommending this company to anyone. My initial doubts about ordering from a Chinese company were dispelled and I will be a happy, returning customer.

18 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

Good product, service and arrived when it said it would; LOVE IT!

The design process is pretty easy, and it's terrific cause you can order just one item, so you can make jerseys as presents for friends and family. The staff are really friendly and quick at getting back to you and resolving any issues. Also the items arrive when they say they will, but because it is a small company you do need to be patient as they may take a bit to be completed (although they are always open about how long it will take). I've used them multiple times and would recommend them to anyone. Terrific!

18 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

Could not be happier

I am involved in a charity bike ride and needed a jersey with my sponsors logos I searched everywhere able to help me with no luck. A friend put me on to eclipsecycling and I could not be happier with the results.

Not only where the products cheaper than any cycling websites they were of top quality. I received my goods well before my ride and my sponsors were very impressed with how well their logos looked on my jersey.

Communication was very good, all questions were answered within 24hrs.

I will buy from you again.

9 octobre 2013
Avis spontané
Noté 4 sur 5 étoiles

good, but communication lacking

I needed to order some short sleeve and some long sleeve jerseys.

However, I could not order all of these in the order. I had to have one order for the short sleeves and one for the long. This meant that I had to also incur shipping fees even though I had ordered 7 jerseys.

Once ordered, I received little communication advising the status of my order including when the were shipped. I had to make several enquiries to find out what was happening and still got no date as to when they would be received.

8 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

My Design

Great quality ...higher than expected,,, Great communication and a good dispatch time.
Very happy and have already ordered another design

8 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

I love it!

I'm so thrilled with my custom jersey - it came out perfect! I'm going to order another one!

7 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

Easy to work with and worth the wait!

If you are looking for a speedy custom cycling kit, go elsewhere. If you are looking for a fully custom kit, with great customer service and a quality result, this is your place. I have done business with Eclipse a few times now and I couldn't be happier. It takes a while for production to turn out a kit, but for the quality and the price, you can't beat it. I were my custom kits all the time and always get compliments about the design and quality. When I tell people the price, they can't believe it. I will most definitely do business with them again! Thanks Max and Eclipse Cycling!

7 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

I could not be happier with my new racing kit! I ordered it as a surprise for my coach before I head for Ironman Florida. It turned out amazing! I had plenty of help getting the logo's ready for print and the finished product is outstanding! Ready to race!

7 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

super service

excellent service from start to finish thanks ..the shorts are excellent and with your sizing guide fit perfect

5 octobre 2013
Avis spontané
Noté 4 sur 5 étoiles

Looks amazing, one minor flaw away from perfection!

I ordered 4 jerseys for our team. The zero minimum is perfect as we are a small team so that's a huge positive! Time from order to receiving shipment was 5 weeks. That's not so long when you consider it's a custom jersey, ie. not mass produced, and it's shipping international.

I only had 2 small issues, the first was that one of the logos was missing from the final product. In this case it was some text on the back under our main logo so It wasn't a big deal. It only differs slightly from our design ticket in that regards. If we order more in the future I hope it is included!
They also provided me with the wrong tracking number, so I was pleasantly surprised when my jersey's showed up but DHL said they were still overseas! Really not an issue as they arrived safe and sound.

Quality is pretty good and the design is sharp and clear! They look great!! The sleeves fit a little tighter than I'm used to, but the overall fit is great. Be sure to accurately measure your proportions to ensure that your size corresponds with their size chart! Mind the language barrier and timezone difference from where you may order, have a bit of patience and it will pay off!

I'll order again from the company as I was really pleased! If the text was included in the final product as per the ticket ID, I would give them a perfect rating.

3 octobre 2013
Avis spontané
Noté 5 sur 5 étoiles

Awesome service and product!

Eclipse cycling went above and beyond in customizing our jerseys and delivering the product in record time! Quality of product and work is simply great! When others ask for minimum orders and wait times averaging 45 days, we got our orders with no minimums required in around just 3 weeks, less than half the time! We had our country flags added to the jersey collars, different flags, and the order was spot on! Thanks for the great service and finished product!

3 octobre 2013
Avis spontané

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