I buy the 12 boxes of kiln dried kindling that last us 2 winters. I also bought 1 bag of Waxies fire starters. We can't afford to give up our stove so I appreciate it that Ecofuel provides sustainab... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve used Ecofuel’s service several times now. Just taking a delivery early this morning. In my opinion, almost flawless, so friendly, great product. They said they would deliver 8am when I wasn’t hom... Voir plus
L'entreprise a répondu
Fantastic company! Great service and very courteous. Even changed my delivery at very short notice (few hours) to convenience me. This is my third delivery. Delivery guy Lukasz couldn't be more ob... Voir plus
L'entreprise a répondu
Delighted I discovered Ecofuel this year. The fuel is excellent quality, I'm amazed how easy it has made lightingand maintaining the fire, even my son can do it now. We are using our wood stove as th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At ECOFUEL™, we specialise in better wood fuels for homes and professional kitchens across Ireland. For more than a decade, we’ve been supplying kiln-dried firewood, wood briquettes, lumpwood charcoal and professional pizza briquettes to customers who value performance, reliability and sustainability. For years, many households and businesses struggled with inconsistent firewood, damp logs, smoky fuels and unreliable deliveries. Fires that should bring warmth and comfort often became frustrating to manage. ECOFUEL™ began with a simple idea: wood fuel should just work properly. Our approach has always been simple: supply properly dried fuels that burn consistently and deliver them with service customers can depend on. From our CityBag® range for everyday home fires to SingleDeck® and DoubleDeck® crates of kiln-dried logs, and our Forno1889® pizza briquettes used by wood-fired pizzerias, every product we supply is designed to burn cleaner, hotter and more predictably. Our delivery service is part of that experience. Through our signature Final 40FT® delivery system, our team brings fuel directly to homes, sheds and kitchens across Ireland, helping customers store their fuel exactly where it’s needed. Every ECOFUEL™ product is sourced from 100% sustainably managed forests and verified by FSC® certification. As proud members of 1% for the Planet, we invest in reforestation and biodiversity projects because protecting the forests behind every fire is part of our responsibility. Many of our customers have been with us for years, trusting ECOFUEL™ to keep their fires burning season after season.
Coordonnées de contact
Unit 7, Millers Hall, H91 TD0F, Galway, Irlande
- +353 91 444 760
- hello@ecofuel.ie
- ecofuel.ie
4,9
Excellent
109 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product
Great product - felt a little bit mislead when ordering as there was no way to check on delivery charge in advance (or if there was I couldn’t find it !) and I felt a 30 euro charge for a 230 euro delivery was quite steep - I probably would have ordered more if I had known
27 septembre 2025
Réponse de ECOFUEL™
Hi Gill,
Thanks so much for your feedback.
We’re really glad you loved the product.
On delivery, the rates are worked out automatically at checkout based on order size, and there’s a short note on the cart page that mentions this too. We also keep a full breakdown on our Delivery page for anyone who wants to check in advance; there are links in the footer and top of the header.
That said, your comment’s a good reminder that we can make this even clearer, and we’ll take that on board.
Team ECOFUEL™
Delivery is fast and friendly
Delivery is fast and friendly, I have nothing to do except make a space for months of heat!
22 septembre 2025
Réponse de ECOFUEL™
Hi Colin,
Thank you for your great review.
Fast, friendly delivery and fuels that keep you warm for months, that’s exactly what we set out to deliver.
We’re glad everything landed smoothly and appreciate you making ECOFUEL part of your routine.
Team ECOFUEL™
Great product, great service
I used to always use firewood in our stove, but have started to use ecobriquettes, The heat radiating from these briquettes is brilliant and I find I use less of them as they last longer. Together with this and the fact that they produce very little ash is a game changer for me. The delivery was made promptly, and the lads on the truck could not have been more pleasant or helpful, they even offered and did put the logs in my shed for me. Could not recommend highly enough.
23 septembre 2025
Réponse de ECOFUEL™
Hi Martina,
Thank you for such a thoughtful review.
We’re delighted to hear EcoBriquettes have been a game-changer for you.
It’s also great to hear our delivery team could lend a hand and get the logs stacked away in your shed. Service and product should always go hand in hand, and your words remind us why that matters.
We really appreciate your recommendation and look forward to keeping your stove burning bright.
Team ECOFUEL™
Dependability and courtesy
22 septembre 2025
Réponse de ECOFUEL™
Hi Eamon,
Thank you for your kind words.
Dependability and courtesy are the standards we want every ECOFUEL delivery to carry, so it’s great to hear that came through for you.
We appreciate your continued trust and look forward to keeping your fires well supplied.
Team ECOFUEL™
Réponse de ECOFUEL™
Hi Alan,
Thank you for sharing your feedback.
We’re glad to hear the products and services continue to meet your expectations and that consistency is what we strive for with every order.
We appreciate your trust and look forward to keeping your fires burning bright.
Team ECOFUEL™
Logs too dry and cut too thin
The service was good. The 400kg of logs were cut too finely and overdried. The effect of this is for a landful logs to burn out in 5mins. Suggest double the depth logs and less dry.
7 septembre 2025
Réponse de ECOFUEL™
Hi Tom,
Thank you for your first order and for sharing your honest feedback. Our logs are kiln-dried to a moisture content of below 18%, which makes them very dry by design. This ensures a clean, efficient burn with less smoke and higher heat output, even though it can feel fast compared to wetter logs.
Adding moisture back would actually reduce efficiency and increase smoke, which is the opposite of what we aim for.
We cut our logs to 25 cm as that’s the standard size for most Irish stoves. That said, we understand preferences vary, and on your next order, we’d be glad to handpick some larger-diameter pieces for you.
We hope to have the chance to provide you with a better experience next time around.
Team ECOFUEL™
I ordered 2 double pallets oak and the…
I ordered 2 double pallets oak and the driver was brilliant put in the shed 👌
3 septembre 2025
Réponse de ECOFUEL™
Hi Gerard,
Thanks for your review and for being with us over the years. It’s always great to see an order of oak heading your way, and we’re glad Edgars could get the DoubleDeck crate just right in the shed.
We really appreciate your loyalty and look forward to many more fires fuelled with oak.
Janis & Team ECOFUEL™
The usual efficient friendly service…
The usual efficient friendly service that ECOFUEL are fast becoming reknow for.
Eileen
(A customer since ECHOFUEL opened)
8 septembre 2025
Réponse de ECOFUEL™
Hi Eileen,
Your words mean a lot to us. Leo was one of our very first customers when we started ECOFUEL, and we’ve always remembered that support. It’s been a real privilege to continue serving you over the years, and we’re grateful for your loyalty to our EcoBriquettes and Waxies.
Thank you for being part of the ECOFUEL story from the very beginning.
Janis & Team ECOFUEL™
Great from order to delivery a great service
Great service and great wood quality, also a loyalty scheme
31 août 2025
Réponse de ECOFUEL™
Hi James,
Thank you for your review. We’re delighted to hear that the service, wood quality, and our EcoFamily rewards all made a difference. That’s exactly the balance we want to deliver: great products, great experience, and a little extra back for choosing us.
We really appreciate your support and look forward to serving you again soon.
Team ECOFUEL™
City Bag …Final 40ft. Ecofuel is a fantastic company
Ecofuel is a fantastic company. They supply outstanding products and an equally outstanding service from the time of order to the time of delivery.
The website is clear and easy to navigate. I couldn’t recommend this company highly enough.
31 août 2025
Réponse de ECOFUEL™
Hi Yvonne,
Thank you for such a generous review. We’re delighted to hear that City Bag and our service have hit the mark from website to delivery. Clear communication, quality, and sustainable fuels are exactly what we want every customer to experience.
We’re grateful for your continued support and look forward to keeping your fires burning bright.
Team ECOFUEL™
Superb grade blocks and speedy…
Superb grade blocks and speedy delivery .
Waiting with baited breath for the olive wood blocks to come back into stock
18 août 2025
Réponse de ECOFUEL™
Hi Una,
Thank you for your kind words!
We’re glad the briquettes and delivery hit the mark. Olive wood blocks are always in high demand, and we know many are waiting for them.
They’ll be back ahead of the winter, and we’ll be sure to let you know the moment they arrive.
We really appreciate your support.
Team ECOFUEL™
Easy to order and prompt delivery
Easy to order and prompt delivery. The phone call from the driver confirming time of delivery make it very easy.
10 juillet 2025
Réponse de ECOFUEL™
Hi Liz,
Thank you for your review.
We’re glad the ordering process and delivery felt so smooth. A quick call from the driver is a small thing, but it makes all the difference in making sure everything arrives just right.
We really appreciate you choosing ECOFUEL and look forward to delivering again when the time comes.
Team ECOFUEL™
Great company
Always a pleasure to deal with this company. Excellent product and super reliable service.
7 août 2025
Réponse de ECOFUEL™
Hi Gina,
Thank you for your kind words. It’s always a pleasure on our side too. Reliable service and products you can trust are what we’ve built ECOFUEL on, so it means a lot to hear that’s what you’ve experienced every time.
We look forward to keeping your fires burning bright.
The ECOFUEL™ Team
Super efficient
Super efficient - quick to answer call and confirm delivery details. And all delievered as requested - as I had specific delivery time line
11 août 2025
Réponse de ECOFUEL™
Hi Niamh,
Thank you for your recent order and for sharing your experience. Speed, clear communication, and getting the delivery right, especially when there’s a specific timeline, are things we work hard at, so it’s great to hear it landed exactly as planned.
We’re glad the process felt super-efficient from call to delivery, and we look forward to helping you again when the time comes.
The ECOFUEL™ Team
Réponse de ECOFUEL™
Hi Cronan,
Thanks for taking the time to leave a review and for trusting us with your fuel needs over the past year. Serving Ritual Sauna has been an absolute pleasure, and we’re proud to help keep those fires and experiences going strong.
Here’s to many more seasons working together.
Lauren, Edgars & ECOFUEL™ Team
Réponse de ECOFUEL™
Hi Pat,
Thanks for your order and for sharing your experience. We’re glad your Organic Lumpwood Charcoal arrived in under 48 hours. Fast delivery means you can get straight to cooking without the wait.
Enjoy the BBQ ahead.
The ECOFUEL™ Team
Dangerous briquettes for open fires
I think these briquettes are very dangerous, they expand whilst in the fire pushing out the whole grate, I have burnt 3 and all 3 did the same, these are very dangerous.
10 janvier 2025
Avis spontané
Réponse de ECOFUEL™
Hi Andrea,
Thanks for sharing this!
We’ve only just claimed our Trustpilot account, so we’re seeing your review for the first time. You’re right, EcoBriquettes are large and can expand to nearly twice their size as they burn. In small fireplaces, adding a whole briquette at once can cause it to press against the grate, which can be unsafe.
We always recommend breaking them before use in smaller fires to allow room for natural expansion. Your feedback is a good reminder for us to make this clearer to customers.
The ECOFUEL™ Team
Very easy to order
Very easy to order. Delivery was so simple. The briquettes make such a lovely fire so easily with almost no ash. Brilliant. I will be buying these again.
21 décembre 2024
Avis spontané
Réponse de ECOFUEL™
Hi Pat,
We’ve only just claimed our Trustpilot account, so we’re a bit late in saying this, but thank you. Your words sum up exactly what we aim for: fuels that are easy to order, simple to use, and a joy to burn.
EcoBriquettes are designed to give that steady, clean heat with very little ash, so it’s great to hear they’ve done just that for you. We look forward to keeping your fires burning bright again soon.
The ECOFUEL™ Team
Flawless service
I’ve used Ecofuel’s service several times now. Just taking a delivery early this morning. In my opinion, almost flawless, so friendly, great product. They said they would deliver 8am when I wasn’t home, with a relatively complicated list of instructions I’d left in terms of placement. 8am on the dot, delivered, perfectly, email confirmation. No hassle, no stress and super friendly when you call them. Highly recommend them.
13 décembre 2024
Avis spontané
Réponse de ECOFUEL™
Hi Mark,
We’ve only just claimed our Trustpilot account, so we’re late to reply, but your review made our day. Reliability and friendliness are the heart of what we do, and it’s great to hear that came through in both the product and the delivery.
Hitting 8 am on the dot with your instructions followed to the letter, that’s exactly the kind of service we want every customer to experience. Thanks for trusting us time and again, and for recommending ECOFUEL so warmly.
The ECOFUEL™ Team
Fantastic company
Fantastic company! Great service and very courteous. Even changed my delivery at very short notice (few hours) to convenience me. This is my third delivery. Delivery guy Lukasz couldn't be more obliging, trundling 10 bundle boxes up many steps. Communications are excellent every step of the way - emails, texts and calls. They make it so easy.
3 septembre 2024
Avis spontané
Réponse de ECOFUEL™
Hi Erica,
We’ve only just claimed our Trustpilot account, so this thank-you is a little late, but no less heartfelt. Flexibility, clear communication, and a helping hand (or, in this case, Lukasz’s many trips up the steps!) are exactly the service standards we want every customer to feel.
It means a lot to know this was your third delivery and that we’ve made each one easy from start to finish. We’ll make sure Lukasz hears your kind words.
The ECOFUEL™ Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.