Eco Installer and Service Ltd Avis 

Right from the start, and through the whole process, the whole team were very friendly and helpful. The technical side of things was explained clearly, and open to any questions.
Changes to the programme imposed by outside sources presented some challenges for the installation, but the company was very obliging. and done everything they could to recover.
Despite this being one, if not the smallest solar install. the company treated it as well as any other.

Great experience from start to finish. Helpful, knowledgeable, not pushy just gave me all the option and listened to what I wanted. Fitting was quick and tidy and a clear handover of instructions was given. All members of staff; office to fitters were friendly - great customer service, would highly recommend.

Very responsive and the installation engineers managed to do no damage to the exposed floorboards when moving a radiator. Great service.

Thanks to Eco Installer and Service Ltd
Eco Installer gave excellent service and after care throughout the whole of our new self build project. The staff were friendly and knowledgeable giving expert advice and help in every aspect of the installation of our air source heat pump, underfloor heating, bathrooms and kitchen. I would not hesitate to recommend their services.

To the team at Eco Installer, great service. Barry, the electrical engineer, was superb in diagnosing the problem and sorting it all out. Great work, and he took it in his stride, which I know was not easy, got all the solar up and running, Barry could work for NASA, wiring up satellites, so you have the very best working for you!

Great communications(Annette), friendly, and very helpful also with advice for Air Source Heat Pumps. Also offered incentives if I could find other local customers on the same day. Very impressed.

Right part, right engineer, first time fix. Perfect service - what more could you want. Thanks again for a great job with the repair to our heating system. Fair price too.

I have Known the CEO Eco Installer, Shane Freeland for a very long time and have used his company on two locations; one was a total refit of a central heating system and the other to install a very complicated underfloor Air Source Heat Pump heating system. On both occasions I worked closely with his team of engineers who were very willing to spend time to give advice and guidance of how the system works and how to adjust the system to suit personal needs.
We did have an issue with central heating pumps continually running. It transpired that the control mainboard was at fault. This was dealt with by the engineer turning up the next day and the new board was fitted the very next day – service at its best.
The quality of workmanship from design through to commissioning on both installations, is of a very high standard and I would certainly recommend this company to anyone wishing to update or to a new installation of their heating system.

Very efficient booking process and the engineer rang about 20 mins before he arrived which was helpful. He was friendly and explained everything and was able to carry out the remedial work at the same time as the service which prevented a further visit. Would definitely recommend.

First service on an 8.5 year old heat pump system put in by another installer. On time, clean, efficient service. No problems found, well documented.

Very pleased with the services from start to finish
Workmanship experience was excellent tidied and cleaned as they went and curtious always
Now enjoying my new windows and door 👌

Very efficient servicing a heat pump in a rental. No problems liaising with the tenants, who had no complaints.

Professional office staff with regard to making appointment and then very good engineers undertaking the service. There was an identified issue following a service by another company; parts ordered and follow up visit promptly arranged. Work carried out again on a very professional basis and engineer even followed up with additional advice. Couldn't fault it.

Engineer arrived promptly to service our ASHP. He was friendly and seemed competent. Was happy to change my water filter cartridge when asked.

We have had problems with our solar diverted for several months. The house was a new build but the developer did not reply to our requests to get the issue fixed. We contacted Eco Installer and an engineer visited the same day and soon fixed the problem. Excellent service and explained what the problem was. Highly recommended and I would certainly use them again.

What a fantastic team they are at Eco Installer. They gave me great advice while specifying my Solar installation. Listened to my crazy thoughts and did a first class job on the actual install, giving me exactly what I asked for. The work was all done to the highest standards and sailed through an independent industry body inspection without a problem.
It has now been almost two years since Eco Installer completed our Solar PV/Battery installation and I am pleased to say that it continued to function better than we could have ever imagined.
Our house (5 bed detached) is new and well insulated with a heat pump so we only use electricity for all our energy needs. Our total energy bill for the first year was around £450 and will be similar for the second year. The panels generate more electricity than we use each year and the main reason we have to pay anything for the low level of supply we need is the daily standing charge and the significant delta between the rate the electricity company charge us for supply and what they pay us for selling electricity to them.
I am very happy to give Eco Installer a 5 Star rating.

Fantastic installation team, very knowledgeable and technically excellent. Supported by great company leadership.
Highly recommended company.

I received a detailed breakdown of the work to be carried out and the cost during my initial enquiry. The engineer was polite, punctual, considerate and took the time to show me how to top up the system if the pressure falls. Top marks to the entire team, I have already recommended you to my neighbour

Repeat customer here - once for an air-source heat pump and more recently for a battery storage system. The team were willing to go the extra mile and form a new relationship with the company I wanted to supply the battery, and went through the training required to become an accredited installer. I also talked extensively with them about installing solar PV too - I found them to be honest and pragmatic, and will be back for a solar installation hopefully in the near future.

This company is very well run and efficient. The engineers are top rate and go about their work professionally. The back office staff get appointments organised quickly. I will continue to recommend Eco Installer to others.