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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good product, good heat, no mess & ideal for burning in stoves. Environmentally good Only have to clean out ashes twice weekly. Delivery on 3/4 pallet so can store enough for the winter in a small... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We preordered Pinikay ecologs, these came in earlier than expected and were delivered the next day. We got a text message and a phone call to let us know, cannot fault the service! The delivery driver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

More RUF briquettes ordered, as I find them absolutely fantastic in my stove. They throw out great heat with little ash remains. Small bit of a delay on dispatch but kept updated on same. Also, cred... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered Friday 20th December. Got immediate check in call from Ecologs Logistics to ask if Monday delivery - 23rd December - was OK? It was more than OK. Delivered Monday 23rd early afternoon.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. Compagnie de combustible solide
  3. Fournisseur d'énergie verte

Écrit par l'entreprise

Ecologs.ie is Ireland’s trusted supplier of eco-friendly wood fuels since 2009. We deliver premium eco logs, wood briquettes, kiln dried firewood, and eco firelighters with Free Nationwide Delivery. We focus on sustainable and quality wood fuels that bring warmth and comfort to your home.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

331 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(331)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good products , excellent support!

I purchased RUF briquettes, beech wood, kindling and natural firelighters. Good quality and fast Delivery.
Customer service excellent too, sending me a small video on how to light briquettes! Thank you Michael!

7 novembre 2023
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thank you!

Noté 3 sur 5 étoiles

Ruf eco logs wouldn’t be for me

Ruf eco logs wouldn’t be for me. Smokey and slow to light, ok once burning but very ‘dusty’ while storing so won’t be buying again.

3 novembre 2023
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thank you for leaving your feedback. The larger RUF sample pack you bought are dense and need to be started properly, to make stronger initial fire in order to achieve clean burning. Being "smokey" is a sign you have not established the fire hot enough and your system is not at operational heat, possibly airflow restricted. We have a handy video on the product page how to light the RUF on fire and it is very easy once you follow the little system, once these are lit on fire the heat is enormous. Please note we do other products that might be better suited to your personal liking, easier and faster to establish on fire. We are open to advise anyone in their choice via our com channels.

Noté 5 sur 5 étoiles

Super heat from the logs

We have just lit up a fire with the wood we received recently, the logs are very dry and there is a super heat from the fuel. Delivered on time, happy overall.

22 septembre 2023
Noté 5 sur 5 étoiles

Very helpful

Any time I had a query, Michael was on hand to help me with it. Very helpful and timely. Highly recommended.

4 octobre 2023
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thank you!

Noté 5 sur 5 étoiles

My daughter got the logs very quickly…

My daughter got the logs very quickly after I ordered them. They were well protected from rain and the driver rang her before they delivered. Thank you
Sincerely,
Gay Brown

28 septembre 2023
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thank you!

Noté 5 sur 5 étoiles

Product as described

Product as described, delivered in timely fashion, good communication from the office, helpful service, will return again once I run out from the wood briquettes.

22 septembre 2023
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thanks!

Noté 3 sur 5 étoiles

Good product but price has nearly…

Good product but price has nearly doubled in the last years. Looking forward to the old prices in the coming years as energy prices decline? 5 Stars for service, response and delivery. Very professional. The price is competitive ie compares to rival suppliers even those that manufacture here in Ireland!

27 septembre 2023
Noté 3 sur 5 étoiles

Doubled in price in 1 year.

I give 3 stars for the almost double price increase. Last year it was €390/pallet, this year €659. Otherwise it is a good service, fast delivery, etc.

13 septembre 2023
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thank you for taking the time to leave us a review. Unfortunately this is a negative worldwide phenomenon and it is not a secret that the cost of wood material and energy have spiraled in recent years. As much as we dislike it we were forced to adjust the prices as other merchants in order to continue to serve our customers. Rest assured we remain competitive at this economic climate. Thank you for your continuing support!

Noté 5 sur 5 étoiles

Great logs and service

Love the rocket blaze logs…great heat from just a few logs in the stove. Delivery was very fast and Ecologs kept us informed of dispatch date. Highly recommend.

20 septembre 2023
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thank you!

Noté 4 sur 5 étoiles

Rain damaged product

I received my order on a rainy day and wasn't at home to take it in. Some product got wet and damaged. I contacted the company and this was sorted out. Might be better to use waterproof packaging.

14 septembre 2023
Avis spontané
Logo de Ecologs.ie

Réponse de Ecologs.ie

Thank you for taking the time to review us. We are sorry to hear you are dissatisfied. Please note we have delivered the product in perfect shape and communicated this all along. Our T&C are very clear and state that once delivered the product is in the care of the customer. The packaging is not sub-standard, only not waterproof and that is clearly disclosed on our website and on the dispatch communication. The product is not meant to be left under the elements as the wood briquettes absorb water and this was clearly the case. In fact we take pride in our CS and we never disregard any of our our customer's emails, ph. calls, chats etc., we provide clear and transparent information along with quality products!

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