Friendly, helpful, informative, not too pushy. Everything sorted out quickly and efficiently on the phone. Thank-you Fatima!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Although I thought I had renewed my accounts earlier in the year it transpired that I had been contacted too early and my initial renewals had been made outside the renewal window. After this fiasco,... Voir plus
L'entreprise a répondu
Alex was very professional and explained everything well. Giving me options that would be beneficial to the business rather than just opting for the most expensive .
Straight forward painless process. I was called as my contract was coming to an end. The young lady I dealt with was extremely helpful and patient. She recommended a better fit for my energy purposes... Voir plus
À propos de l'entreprise
- Fournisseur d'électricité
- aussi dans
- Compagnie gazière
- Entreprise de Voirie et Réseau Divers (VRD)
- Service de paiement par carte de crédit
- Service de télémarketing
- Site de comparaison de prix
Écrit par l'entreprise
We provide personalised guidance and support to customers looking for expert advice on utility services.
Coordonnées de contact
18-22 Lloyd Street, M2 5WA, Manchester, Royaume-Uni
- Admin@ecosavepay.com
- ecosavepay.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lily was very helpful and everything…
Lily was very helpful and everything dealt with efficiently
The representative was very concise…
The representative was very concise with the deal he had made for me also saved me money on my annual gas usage good company
❌❌ Caution ❌❌ Ignorant sales team
❌❌ Caution ❌❌ Ignorant sales team, when they don’t get quick answers to questions they put the phone down before you have chance to explain.
Imagine if you have a dispute with these guys.
Stay well away!!!
Excellent lady helping with my account
Fatima made the renewal process very…
Fatima made the renewal process very easy and clear and hopefully secured me the best deal.
Sorted
On balance they did deal with my concerns eventually and the matter is closed
Great bloke
s'all good!
Excellent service
Ms. Patel, who contacted me regarding my current energy provider, pointed out the significant savings a switch to EDF would bring. At no time did I feel any pressure, and her helpful answers to my questions put me at ease.
ECOSAVE HARDSELL & MISREPRESENTATION
I called and spoke with Brendan Manas when our young university student Aidan Phillips who is on summer leave and conducting work experience at Granfers Community Centre, was pressurised into signing a Third Party Contract. Despite telling ECOSAVE he had authority to listen to your offer, he told you he had no authority to sign any contract. Unbelievably, ECOSAVE has put the Granfers account in his name and listed him as an Accounts Assistant!
I immediately spoke with Brendan Manas expressing my complaint and he was gong to cancel this contract if it had not gone through. I checked with British gas (our current provider) and they said no contract had been sent through as yet to them by ECOSAVE and we were still in contract with British Gas until March 27. ECOSAVE also misrepresented to Aidan Phillips - our young work experience student - that you they had previously been Granfers third party provider, which they had not.
I spoke and explained all of this to the colleague of the appointed accounts manager Ahmad Hassan yesterday and she noted it all in an email to Ahmad. She said Ahmad would call me back on my mobile urgently to discuss, which he did not! All I received was an email from Ahmad informing me the account was live whilst refusing to return my call.
Ryan Collins was extremely polite…
Ryan Collins was extremely polite helpful and had excellent communication skills. Previously had issues with another company but Ryan was very reassuring. Thank you
I would like to thank lilly for her…
I would like to thank lilly for her patience and professionalism in sorting out a good price for my electricity contract. She had to be persistent as I've been busy and had to keep cutting her off short.
great service
Excellent service
Shocking company
Shocking company. They cold called me over 50/60 times. I asked to be taken off the database and then they started calling 5 times a day. Still happening as i type. See 0161 , block them.
Quick and efficient.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
