Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes a... Voir plus
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Like Norwood. Stay Away !!!!!! Terrible company Outright theft and deception. Also wanted No part of subscription plan funny how subscription sounds like conscription. Just wanted to try it t... Voir plus
I tried to get a new size and nothing. I was told customer service would reach out, not. Don’t waste your money. This company is all bells and whistles but no follow through.
The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one d... Voir plus
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It did not work for me
It did not work for me, and so far my request for the said refund is ignored. Good Luck
9 février 2021
Réponse de eddiebygiddy.com
Hi Donald, thank you for your message. We’re sorry to hear about your experience. It looks like our team reached out to you several times, most recently on 2/3/21, but we have not received a response.
We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee.
Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie.
Please check your email - our team has reached out again today to better assist you. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon! We look forward to improving your experience.
I’ve got to get a resize to a D...my…
I’ve got to get a resize to a D...my wife did not like the feeling when it was not all the way to the base.
8 février 2021
Réponse de eddiebygiddy.com
Hi Donald, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right. Talk soon!
It worked fairly well - very expensive
It worked fairly well. I was surprised that the cost was denied by my FSA administrator unless I had a prior prescription. It is far too expensive at $225, and I will likely consider the alternatives.
8 février 2021
Réponse de eddiebygiddy.com
Hi there, thank you for your feedback! We go to great lengths for added quality assurance - costly research and development, legal expenses associated with FDA Class II registration, medical-grade US manufacturing facilities, production of the ED guide video series, premium packaging, expedited shipping, marketing, and advertising, and others. As such, Eddie is available at one of the most affordable price points on the market for ED treatments. We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help!
Réponse de eddiebygiddy.com
Hi, David! We're so happy to hear you’re enjoying Eddie. We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Your size table must be off I measured…
Your size table must be off I measured 3 times. Need a smaller size. Not sure how to get a replacement.
8 février 2021
Réponse de eddiebygiddy.com
Hi Ken, we're sorry your Eddie doesn’t seem like the right fit! It looks like our team reached out to you on 1/16/21 and 2/8/21, but we have not heard back. If it feels too large, it won’t work. Our team just emailed you again with more information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon!
Confidence returned
It is great. My wife and I are very happy. It has give me confidence back. The sizing guaranty is perfect. The communication and response was quick and perfect. Thank you !!! VERY SATISFIED
8 février 2021
Réponse de eddiebygiddy.com
Hi Joel, thank you so much for your support! We're thrilled to hear you're enjoying Eddie. Let us know if you need anything!
Bought one
Bought one, didn't work. Got in my way. Asked for refund. Regular ring works better!
7 février 2021
Avis spontané
Réponse de eddiebygiddy.com
Hello Lou. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience.
This does not work for a prostate…
This does not work for a prostate cancer survivor. Tried 3 different sizes. No luck.
7 février 2021
Réponse de eddiebygiddy.com
Hi David, we're sorry to hear you're not fully satisfied with your Eddie. If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!
It will not work for me
It will not work for me. Is it maybe my Eddie is to big?? Please help me with this.
6 février 2021
Réponse de eddiebygiddy.com
Hi Alvin, we're sorry your Eddie doesn’t seem like the right fit! It looks like our team reached out to you on 1/14/21 and 1/18/21, but we have not heard back. If it feels too large, it won’t work. Our team just emailed you with more information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon!
Did not arrive on time
Did not arrive on time. It is also too big, I have contacted your customer service department about getting a smaller device with absolutely reaponse.
6 février 2021
Réponse de eddiebygiddy.com
Hi Bob, we're sorry your first Eddie arrived a day late and was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. We haven't received any messages from you, but our team has reached out via email with more information, and how to proceed. We look forward to making this right!
Réponse de eddiebygiddy.com
This is great to hear, Horst! We love it when customers find their perfect fit. Thanks for being a customer, and please let us know if we can help with anything.
Fantastic Product!
Fantastic product! Very few these days actually produce what they promise. Not the case with Eddie! It does exactly what they indicate it will. And then some! Thank you Giddy!
Dr. Tom Bolan
4 février 2021
Réponse de eddiebygiddy.com
Hey Dr. Bolan, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
The jury is still out.
The jury is still out. but things are better. I’m old & not very active, so it’ll require a few more “trials” before the verdict is in. Thank you for your patience. Promising...
4 février 2021
Réponse de eddiebygiddy.com
Hey James! We're happy you've taken a step toward a more fulfilling sex life. Let us know if we can help with anything. Have fun!
This product doesn't seem to work for…
This product doesn't seem to work for me. I've watched the videos even went to a smaller size. No results.
4 février 2021
Réponse de eddiebygiddy.com
Hey there, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience!
Service was good they sent me a…
Service was good they sent me a different size when i said i wasnt happy with the orginal i ordered. But I didn’t find it useful so I’d like the refund offered
3 février 2021
Réponse de eddiebygiddy.com
Hi there! We're happy to hear that you found your size. That’s the first step in the perfect Eddie experience! We sincerely thank you for your support and hope you continue to enjoy more positive steps forward. Please reach out if we can be of further assistance!
Réponse de eddiebygiddy.com
Hi Mike, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.
It works!
At first I was concerned about the size but it fit perfectly. Then I was impressed with the fact that it worked just like advertised. Unfortunately for me, it rubs my vasectomy scars and causes a bit of discomfort.
2 février 2021
Réponse de eddiebygiddy.com
Hi there, thanks for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team. Please let us know if there's anything else we can do to help you on your journey to better sexual health, wellness, and happiness. Thank you again!
Réponse de eddiebygiddy.com
Thanks so much for sharing your experience, Silas! We're happy to hear you're enjoying your Eddie.
Doesnt work as well as I was hoping.
2 février 2021
Réponse de eddiebygiddy.com
Hello Jamie, we're sorry to hear about your experience. We sent you an email to better assist you, and we look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness!
It really works
It really works. Amazing. Thank you!!!!!!!
It works every time I use it. Has changed my confidence. Life changing!!!!!
2 février 2021
Réponse de eddiebygiddy.com
Thanks so much for sharing your experience, Brian! We're happy to hear you're enjoying your Eddie.
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