What a splendid shop, full of high quality clothing. I was delighted to find shirts made from genuine West Indian Sea Island cotton, in different colours. Only very few shirtmakers sell this genuin... Voir plus
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I have hired 3 graduation gowns in the past, this is my first time using Ede & Ravenscroft. Not only was the hire significantly cheaper than other organisations but the quality was better. What really... Voir plus
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Thank you very much to the graduation ceremony services team for organizing everything so smoothly and making my graduation day a memorable and joyful experience.” Best wishes for upcoming events
L'entreprise a répondu
Service was very good. Just entered the room and was immediately attended and they made me feel comfortable .helped setting up gown and hat . Overall very friendly and helpful staff .👍
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4,0
Bien
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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The staff were very friendly (lots of…
The staff were very friendly (lots of smiles) and helpful. There were no problems with my gown. They answered all my questions.
3 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Sam,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
I was surprised with the level of their…
I was surprised with the level of their performance and gown collection coordination! Everything was well plan and arranged, Staff was very helpful in assisting with put on the gown. Overall, excellent service.
27 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Hello,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Poor results
You can click better pictures with your phone .Very dark,old style pictures.probably done so that people then choose add on.Like brightness,spot reduction,clarity etc
4 septembre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Fiona,
Thank you for your feedback regarding the photos received. I'm sorry to hear the that the photos received weren't to the standard you were expecting.
We are more than happy to look into your photos further for you. Please email us at the below email address:
customerservicesmanager@edeandravenscroft.com
Please ensure to include your name and order number in your email.
Kind regards,
Alice
Friendly made me feel comfortable as I…
Friendly made me feel comfortable as I was very anxious on the day
Great job
30 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Courtney,
Thank you for your kind comments regarding our wonderful staff.
We're pleased to hear that our staff made you feel comfortable for your graduation.
Congratulations on your achievements!
Many thanks,
Alice
Efficient service
Efficient service, lovely staff, made my graduation day extra special 🤍
28 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Karen,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Excellent and quick service
Excellent and quick service, gown fitted very well.
4 novembre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Kaung,
Thank you for your kind comments regarding our members staff. We're pleased to hear that the gown fitted well for your special day.
Congratulations on your achievements!
Kind regards,
Alice
Very professional staff members
Very professional staff members. Thank you!
2 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Olusola,
Thank you for your positive comments regarding our members of staff on the day.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
Quick and easy
Quick and easy - although the collars need a wash!
Would be helpful if there was a place to drop off closer to Cathedral rather than walking back to University
8 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Kerry,
Thank you for your feedback regarding our gown hires. The feedback provided has been noted.
Please be advised that the venue for the ceremonies is organised by the University.
Congratulations on your achievements!
Many thanks,
Alice
did the job very well
8 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Hello Salman,
Thank you for the positive feedback regarding our services.
Many thanks,
Alice
Beautiful graduation gowns & amazing experience!
Amazing experience with Ede & Ravenscroft at Imperial College for Graduation in October! Thank you so much for an impecable service & high quality!
8 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Hello Carmen,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Highly recommend if you need to hire two hoods
I already had a Cambridge degree (MPhil) and was about to graduate for my PhD. This means that you will need to wear your MPhil hood at the Senate House and only after your graduation you are entitled to wear the PhD hood. Ede & Ravenscroft's online ordering system actually recognised my need and gave an option to hire PhD hood at the checkout at a much more reasonable price than its competitor. You'll have to pay more than £60 to do the same at Ryder & Amies, and their online ordering portal doesn't even have an option to hire additional PhD hood. Highly recommend if you need to hire two hoods at the same time.
25 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Hello Peter,
Thank you for providing positive feedback regarding our website and gown hire services.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Amazing
Amazing, great quality. Linda and Vicki were so accommodating. Lovely women!!
30 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Precious,
Thank you so much for your kind words! We are thrilled to hear that Vicky and Linda provided a top-notch experience. We will be sure to pass your praise on to them ✨.
Thanks again for taking the time to share your feedback!
Kind regards,
Albert
My gown looked great
30 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Michael,
Thank you so much for your kind words! We are thrilled to hear this.
Thanks again for taking the time to share your feedback!
Kind regards,
Albert
Vicky and Linda absolutely top drawer
Vicky and Linda absolutely top drawer
30 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Ben,
Thank you so much for your kind words! We are thrilled to hear that Vicky and Linda provided a top-notch experience. We will be sure to pass your praise on to them ✨.
Thanks again for taking the time to share your feedback!
Kind regards,
Albert
Awful extortionate prices
Awful extortionate prices. Only a fool would use them for photography. They want £45 for a digital photo?! madness!
27 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Mike,
Thank you for your feedback regarding our products.
I'd like to take the time to explain the pricing of our Digital Image product. We price the Digital Images a certain price due to the copyright owner ship of the product. This means you are free to print the image or post the image on your social media.
For further assistance or queries regarding our products, please do not hesitate to visit our contact form:
https://www2.edeandravenscroft.com/contact-us/
One of our agents will be able to assist you further with your query.
Kind regards,
Alice
Kerry Murphy was so wonderful
Kerry Murphy was so wonderful! She helped us so much and went the extra mile to give us a great experience. We are so grateful
27 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Hi Deborah,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Extremely Poor Graduation Photography and Customer Service
I had a terrible experience with Ede and Ravenscroft’s graduation photography service. The photos were poor quality with black marks caused by a camera fault, and I had to go through 44 emails just to get an acceptable version. The final images were cropped badly, the mounts were dented, and further edits were made without my consent. Communication was slow, confusing, and at times rude. I paid for professional photos to capture a special day and instead received stress, disappointment, and poor customer care. I would never use this company again or recommend them to anyone.
15 juillet 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Druv,
I am sorry to hear this. This is not the standard of customer service we like to provide.
Please follow up your query to the below email address:
customerservicesmanager@edeandravenscroft.com
You will need to include your name and order number. One of our representatives will be in contact with you to discuss your query further.
Kind regards,
Alice
Jane and the team are a great people
Jane and the team are a great people. Offered to retake the pictures for another day because the graduate wasn't feeling well; Heartfelt offer.
Would definitely recommend and hire for any special occasion.
22 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Hello,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Ia pure scam, at the end you receive nothing
It’s unfortunate that customer satisfaction is not the priority for this company, they would not resolve your issue and would tell you it’s your fault. I had a graduation ceremony last week and the service provided by Ede & Ravenscrott is a pure scam. I paid at the ceremony 30£ to get photographs, as advertised on the banner. Next day I was informed that I paid for the right of the photographer to take pictures of me. By the Act 2015 of the consumer rights, I have not received anything tangible in return from them. They are refusing to refund me or provide photographs in any form (digital, unedited and etc.) this is a pure scam, as a people are not informed what they are paying for and at the end customers receive “air”. Avoid using the services.
20 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Dear Polina,
I'm sorry to hear this.
If you could be please email us at the below email address with your query:
customerservicesmanager@edeandravenscroft.com
Please ensure to include your name and order number. We will then look into this further for you.
Kind regards,
Alice
Faultless service and super friendly…
Faultless service and super friendly and approachable staff who helped me feel more confident before my graduation
18 octobre 2025
Avis spontané
Réponse de Ede & Ravenscroft
Hello Kelly,
Thank you for your kind and positive about our wonderful staff. This will be passed on.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
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