Hello, I’ve been trying to cancel my Digital Launchpad / Educate.io subscription but I haven’t received confirmation yet. As you seem very responsive on Trustpilot, I’m publishing my request... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Educate is a great company and has helped me a lot in my journey. I wanted to mention especially Maria. She is the community manager of both Digital Launchpad and Agency Accelerator. She is always ope... Voir plus
L'entreprise a répondu
The community is happy to help so you're not alone in your journey. The coaching calls are consistent. I like that the courses are also very detailed. It's also very important to know that you have... Voir plus
L'entreprise a répondu
It was really good, was unexpected by the amount of detail put into the programs and how clean they were. Lots of other programs seem like scams and was sceptical with this one aswell but once I joine... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Reforming the education system.
Coordonnées de contact
Silicon Oasis, 20424, Dubai, Emirats Arabes Unis.
- support@educate.io
- educate.io
4,6
Excellent
382 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scam alert ‼️
Not a Genuine Education Platform My Experience
I joined Educate.io expecting real educational content and professional guidance, but my experience was very disappointing. In my opinion, this platform does not operate like a legitimate education provider and shows multiple warning signs.
The main issue is that the focus seems to be more on payments, packages, and promotions rather than structured learning. There is no clear curriculum, no verified instructors, and no transparent explanation of how the education actually adds value.
Another concern is the lack of transparency. Important details such as company registration, real team members, and physical address are either missing or unclear. This makes it difficult to trust the platform as a serious educational service.
The earning-related claims are also misleading. Education platforms should focus on skills and knowledge, not on suggestions of easy or fast income. Such promises create false expectations and are a major red flag.
Payments appear to be non-refundable, and once payment is made, customer support becomes slow or unhelpful. I did not receive clear answers when I asked for clarification or a refund.
Many positive reviews also look repetitive and generic, which raises concerns about authenticity.
Final Thoughts
Based on my personal experience, I would not recommend Educate.io. It does not feel like a real education platform and appears to be designed primarily to collect money rather than provide genuine learning.
Please do thorough research before joining.
15 décembre 2025
Avis spontané
Réponse de Educate
Hi Michael,
Thank you for sharing your feedback. I'm sorry to hear you had a disappointing experience.
We reached out to you via email to better understand your situation, as we were unable to locate your account in any of our products. Unfortunately, we haven't heard back from you. We're actively trying to investigate this and assist you, but we'll need a response from you to move forward.
To clarify, we are a registered education platform with a structured curriculum, dedicated support team, and transparent refund policy. Our programs are designed to provide practical skills and realistic guidance.
If your experience did not meet your expectations, we're more than happy to help resolve this. Please reach out to us directly at support@educate.io with your order details, and we'll prioritise getting this sorted for you immediately.
The Educate Team
Inovation
Hard working group of people that is constantly working on finding new things that could be applied in the online education space
17 octobre 2024
Avis spontané
Réponse de Educate
Hey Ilija,
Thank you for your feedback. We’re glad to hear you’ve enjoyed our educational content and that the hard work of our team is making a difference. Innovation and constant improvement are at the heart of what we do.
See you in the community.
The Educate Team
Requesting cancellation of my subscription
Hello,
I’ve been trying to cancel my Digital Launchpad / Educate.io subscription but I haven’t received confirmation yet.
As you seem very responsive on Trustpilot, I’m publishing my request here so it doesn’t go unnoticed.
I have already sent today an email from the address linked to my account (go****5 [at] gmail [dot] com) and I kindly ask you to confirm the immediate cancellation of my subscription before the next billing date.
I’ll make sure to update this review once I receive your (surely quick) reply.
Thank you for your assistance.
16 septembre 2025
Réponse de Educate
Hey there,
Thank you for your feedback and for reaching out.
We weren’t able to locate your email in our inbox, so please resend your request to support@educate.io. Our support team will be happy to assist you with anything you need, including your Digital Launchpad subscription.
We sincerely apologise for the inconvenience, and rest assured, our team is very quick to respond. We’ll make sure this is sorted out for you as soon as possible.
Thank you for your patience.
The Educate Team
Its a scam I am sick of this guy…
Its a scam I am sick of this guy promoting stuff that he didn't do. I repeat do not fall for this "too good to be true" course. You will just waste your money.
I would spend it somewhere else.
19 août 2025
Avis spontané
Réponse de Educate
Hey Charley,
We’re sorry to hear about your experience.
We’ve checked our back-end and, so far, we don’t have any record of you as a customer. Our team has reached out to you directly while we assess the situation and gather more information about your case.
We take feedback very seriously and want to make sure every customer is supported properly, so if you could provide us with more details, we’d be happy to look into this further.
The Educate Team
hard to cancel
I bought the subscription and was forced to keep it because I didn’t know how to cancel it. I tried several times to figure it out, but you’ve made it so damn hard to cancel. It was never clear where or how to do it. When I first bought it, I thought it was a one-time payment. Apparently there were monthly payments, but I never noticed them.
31 juillet 2025
Avis spontané
Réponse de Educate
Hey Elias,
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration regarding the cancellation process and recurring payments.
After reviewing our records, we saw that you reached out to us for the first time today, and we processed your cancellation within just a few hours. Moreover, our terms clearly outline that the subscription is a monthly recurring plan.
That said, we appreciate your honesty and feedback, as we always aim to make cancellation straightforward.
The Educate Team
I bought this course last year for my…
I bought this course last year for my 16 year old daughter, unfortunately I didn’t know that there is a yearly subscriptions, I tried to communicate this issue with you. I didn’t received any email about the renewal. No refund received unfortunately. You just made the kids feel that they can earn millions in no time. So disappointing
17 juin 2025
Avis spontané
Réponse de Educate
Hi Liliana,
Thank you for sharing your feedback. I'm very sorry to hear you had a disappointing experience.
To clarify, our team has already processed your refund, which was confirmed in our email communication.
While our intention is always to provide clear communication about billing, we truly regret any confusion this may have caused.
Our programs are built to equip students with valuable skills through practical guidance and realistic expectations. We never intend to give the impression that success comes without effort or time.
If there’s anything else we can assist you with, please feel free to reach out to us directly at support@educate.io.
this program changed my life
1 novembre 2024
Avis spontané
Réponse de Educate
Hi there,
Thank you for your feedback. It's great to hear we had such a positive impact on your life. We’re here to help you every step of the way.
See you in the community.
The Educate Team
didn’t know I was subscribing
didn’t know I was subscribing, last year when I purchased I thought it was a one off payment. No email reminder or anything a year later that a payment will come out. Therefore, I could not cancel as I didn’t know. I cancelled the service straight after payment came out of my account so therefore not using the service but apparently I can’t get a refund for a service I have not used.
5 mai 2025
Avis spontané
Réponse de Educate
Hi Lily,
Thank you for your feedback. We completely understand your concerns and sincerely apologise for any confusion regarding the renewal. While our terms do state that it's an annual subscription, as a gesture of goodwill, we’ve issued you a full refund, and you should see the funds reflected in your account.
If you have any other questions or need further assistance, feel free to reach out to us at support@educate.io.
The Educate Team
Réponse de Educate
Hi Ariana,
Thank you for your feedback. We're glad you had a positive experience with our support team.
See you in the community.
The Educate Team
It was great and I would love to stay…
It was great and I would love to stay just got to focus in other things more, my current circumstances are the reason for me leaving.
14 avril 2025
Avis spontané
Réponse de Educate
Hi Vinayak,
Thank you for your feedback. We're happy you had a positive experience with our educational program and community.
The Educate Team
Réponse de Educate
Hi Sultan,
Thank you for your feedback. It's great that you found our team responsive, respectful, and clear. Providing a supportive and seamless experience is always our goal.
See you in the community.
The Educate Team
Didn't really use it a lot myself (got…
Didn't really use it a lot myself (got it for a friend) but the cancellation process was extremely easy (forgot to cancel the annual recurring) which I always appreciate because it's a sign of somebody that knows how to do customer service the right way.
7 avril 2025
Avis spontané
Réponse de Educate
Hi Ness,
Thank you for your feedback. We're glad to hear that you had a smooth and straightforward experience with our support team. We truly appreciate you taking the time to share your experience.
The Educate Team
Top of the game in everything they do.
Top of the game in everything they do.
Sebastian Gevers went above and beyond as everyone in the business always does.
6 avril 2025
Avis spontané
Réponse de Educate
Hi Glenn,
Thank you for your feedback. It's great to hear that your experience reflects the high standards we strive for. Your recognition means a great deal to us.
See you in the community.
The Educate Team
positive community
the community taught me a lot of stuff they were welcoming and ready to give advice and help each other out even the mentors respond to us and help us
10 juillet 2024
Avis spontané
Réponse de Educate
Hi Yahya,
Thank you for your feedback. We're happy to hear that you've found the community welcoming and we're especially glad to know our mentors have been responsive and helpful.
See you in the community.
The Educate Team
Réponse de Educate
Hi Silas,
Thank you for your feedback. It's great to hear you found value in our educational content.
See you in the community.
The Educate Team
The quick response on my email and the…
The quick response on my email and the effort that has been shown is outstanding.
The Communication and service are high level.
29 mars 2025
Avis spontané
Réponse de Educate
Hi Vik,
Thank you for your feedback. We're happy to hear you had a great experience with our support team and service.
See you in the community.
The Educate Team
It was amazing
27 mars 2025
Avis spontané
Réponse de Educate
Hi Mathis,
Thank you for your feedback. It's great to hear you had a positive experience with us.
See you in the community.
The Educate Team
They are truly human-centered.
15 mars 2025
Avis spontané
Réponse de Educate
Hi Matheus,
Thank you for your feedback. We strive to put people first in everything we do, and it’s great to hear that it resonates with you.
See you in the community.
The Educate Team
Fast answer
14 mars 2025
Avis spontané
Réponse de Educate
Hi Aleksandra,
Thank you for your feedback. We’re glad to know our team was able to assist you efficiently.
See you in the community.
The Educate Team
Quick and efficient survice
I raised a question via email and a team member responded in less than 10 minutes with solved problem.
14 mars 2025
Avis spontané
Réponse de Educate
Hi Andrii,
Thank you for your feedback. We're glad to hear our team was able to help you promptly.
See you in the community.
The Educate Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.