Honestly thought this was a legit company. I bought a VIP package and they added me on WhatsApp. Today I login to their live session and no link is working, I try to complain on their chat poll, no an... Voir plus
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Nice product, BUT: My glasses were broken upon arrival. Terms and conditions claim not to be able to refund/ exchange glasses due to "hygiene reasons" which is questionable. The customer suppo... Voir plus
I order my glasses from Iman store, and they are amazing and there were fast to arrive (1 week). Looking great and with no problem. Very good.
My friend intro'd me to this brand. I love the styles and the quality is great. Also the packaging is beautiful, i don't want to throw it away!
He is liar
He is liar, he told me on whatsapp that he is offering this online earning platform free of cost, and when i gave him time, after two days of live sessions he started asking $2000
Honestly thought this was a legit…
Honestly thought this was a legit company. I bought a VIP package and they added me on WhatsApp. Today I login to their live session and no link is working, I try to complain on their chat poll, no answer. I tried complaining under their Facebook posts and they blocked me for asking them for a new link or compensation. It just didn’t work. Other people also commented stating the same issues.
The lenses are so clear
The lenses so clear & the style is perfect for me. Love my H1s - thank you!
Delivery was prompt.
I highly recommend.
I love mine - Hills
I love mine, the quality for the price is unmatched. I’ve had Prada glasses that don’t compare. The build is solid, design unique, the amount of value that comes with the glasses in the packaging has everything you need and the lens clearness on them is insane. Shipping arrived super quick. No faults at all honestly!
Love their products
Love their products. Great price for value. Also had some questions about the tracking and they had a lovely customer service who helped me very quickly. Will for sure get another pair!
Great quality & really stylish
My friend intro'd me to this brand. I love the styles and the quality is great. Also the packaging is beautiful, i don't want to throw it away!
Now goes under hills eyewear
Now goes under hills eyewear. The glasses are nice however I wanted to change the lense colour for brown not purple and customer service would not accept return as I didn't have two plastic covers which were worthless. For a premium brand and price you pay it's very disappointing customer service
Love the glasses but shipping was abit…
Love the glasses but shipping was abit slow
Disappointing experience - poor customer support
I ordered the Gadzhi G1’s, and the delivery took over two weeks from the UK to Belgium far longer than expected. Once they finally arrived, the product seemed nice at first, but it broke after just a few months of normal use.
The real frustration began when I tried to contact customer support for warranty after sending more than five emails, I received no response at all. Being completely ignored like this is not only unprofessional but also unacceptable for a brand associated with Iman.
It feels like dealing with a disorganized, amateur business, not the level of service you’d expect from a supposedly reputable brand. Very disappointing!
I order my glasses from Iman store
I order my glasses from Iman store, and they are amazing and there were fast to arrive (1 week).
Looking great and with no problem. Very good.
Horrible Shipping Time
I ordered my sunglasses 1 month ago and they are yet to leave Spain and are still supposedly at the unit responsible for it's delivery though on the Gadzhi order tracker it was supposed to arrive 16 days ago, the Carrier company "Correos" which Gadzhi uses is the absolute worst and is slow and saw online other people having exact problems with this company and their shipping times taking as long as 3 months, Alex Hawkers moving Gadzhi operations to Spain is an L.
Serious lessons need to be learned
As an online glasses brand with no store pressance you as the customer wont know what it would look like on your head. Upon buying them they infact did not fit or suit the shape of my face, I initiated a return from the UK which cost me £9 for shipping then £20 for tax, i will only be recieving a small % back of original purchase, free returns need to be initated, this is not acceptable, only sent back as id rather have someone enjoy the pair then they collect dust in a landfill site.
so bad never buying agin and terrible…
so bad never buying agin and terrible customer service
Product arrived faulty
Product arrived faulty, customer support ignored the problem and doesn't reply.
Product yes, service no
Nice product, BUT:
My glasses were broken upon arrival. Terms and conditions claim not to be able to refund/ exchange glasses due to "hygiene reasons" which is questionable.
The customer support has not responded and a sending error is not the case here. They have not responded since 3 weeks and two emails.
As long as there is nothing wrong with the order you'll be fine but I am skeptical if this gamble is worth taking.
GADZHI misled me badly. Last time I'll ever buy anything there
I got seriously misled by GADZHI. With their upsell offer, my order went above €150, (how convenient) and unlike every other international online store, GADZHI doesn't handle VAT for the EU customer. This resulted in a hefty extra bill from the tax office, making the glasses a terrible deal. They only mention this deep down in the terms and conditions, without making it clear upfront. I will warn others and never recommend them.
shame on imane I have had an incredibly…
shame on imane I have had an incredibly frustrating experience with gahdzi. I placed an order on March 21, and since then, there has been absolutely no update on its status. To make matters worse, attempts to contact their customer service for assistance have been futile. I've been unable to reach anyone by phone, and the only tracking number provided turned out to be fake, which only added to my concerns about the legitimacy of this operation. It's been weeks without any response or acknowledgement from their end. I strongly advise others to steer clear of Trust Pailot if they value their time and money.
Never recieved my order and not customer friendly customer support.
I ordered from gadzhi.com half a year ago and never received my order. Despite several email exchanges, I still haven't received my order, and my concerns are not being addressed.
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