Eduquestkids Avis 

I want to leave a zero rating but it won't let me. DO NOT BUY FROM THIS COMPANY!!!
Nearly 10 weeks since I ordered and nothing. Links to tracking amount to nothing. Email enquiries to the company amount to nothing. Total scam.

I ordered at the beginning of June and have not received my book. Am unable to make contact with the company. I also would like to give zero rating.

Is there a Zero rating? I ordered from them on May 23, got the “thanks for ordering email”, then nothing.imhave repeated attempted contact with no results. DO NOT ORDER FROM THIS COMPANY!

From the moment I ordered from this 'company' it was nothing but issues. Tracking info was broke from the start, customer service did not respond to my email even though their website proclaims that they respond within 48 hours. 2 weeks later still no response! Fortunately after 60 days of no merchandise I googled the company and found out that they were notorios for this same runaround. Google let me know that credit card companies generally give you 60 to 120 days to dispute the charges so they are playing the game of stalling until you can't get a dispute into you CC company. My recommendation is dispute the charges and go to Amazon to buy whatever it was you were trying to buy from them. I purchased the 100k Why book for my Grandson from Amazon for $19.99 while their price was 39.99 for a book that never arrived. They doubled the price and still never shipped the book ridiculous.
I will be filing a complaint with BBB and FTC these people should be shut down it's a scam.

I, too, was charged for two books I never received. I have sent many requests for help, but have received no responses. Very disappointed.

Yes, I was too late in seeing all these reviews - didn't think to check more thoroughly as this company's Facebook ads were very well done and as they were using Shopify, I felt I could trust them. WRONG!! $88.00 just lost, as this company is a complete scam. My emails have never been answered and I am now 2 months waiting. Why does Shopify not screen their clients?? Reflects very poorly on their excellent reputation. I now won't auto trust any company that use Shopify (where I have always done so in the past). I can see so many others here were buying for their grandchildren, as I too was. Such a terrible scam, I don't know how these people can live with themselves with such fraud!!!

Total Scam!

Took my money and never shipped the book. When I emailed, they apologised saying they were a small family run company and were delayed getting items shipped out. That was two months ago and they've ignored every email since.

Total scam! 2 months. They did communicate once to say they were.sorry for delay and shipping in two days. Never received and no more communication.

Odered and never delivered! Several emails sent and phone call not going throug! They took my money!

Scam, do not buy from here!

Ordered my book in early May and still awaiting its arrival in July No responses to my emails. I have requested a refund and …. No response. A ripoff !!

Its been over a month since I ordered and I have no tracking, no product and they do mot respond to emails or messages
Horrible company

I’d give 0 if I could. My order never got delivered. Initially they advised it was a “tracking problem”. Then “transport issues “. I was constantly sending emails and never got response. I’ve now handed to my bank to reverse the charge. This company is a fraud. They are thieves.

Delivery took a long time and was problematic, but the real problem is that the quality of their materials is REALLY BAD.
Initially I tried to ask for a refund and for them to take the books back. They asked for photographs of the poor quality so I created a pdf showing lots of poor spelling and formatting mistakes just in the 1st chapter alone. After sending that and following up multiple times, I never received anything more from them. I’m currently going through the process of trying to reclaim my money through a bank card chargeback.

Would have rated a zero because this is definitely a scam! I should have read these reviews before I wasted my money. Ugh

ordered in may. never received. have reached out multiple times to no avail. tracking site does not work and now the eduquest site doesn't either. appears to be a scam

SCAM
No working tracking number. No response from company. No product received after 6 weeks.

Ahhh damnit this is a SCAM!!! Don’t trust Edu Quest. Any chance of getting my money back??? I paid for four books and haven’t received tracking update nor the books. It’s been two months… will books ever arrive??? Customer service terrible.

I bought a product through Instagram. They sent me an order number, but the product never came. When I tried to contact them, it said the "page is no longer valid." I have tried multiple times to reach them to no avail. Seems like this is a complete scam.

f I could give zero stars I would. Same as everyone else - Eduquestkids was dodgy from the start. I probably won't ever trust 'Shop' either as they are no help and their systems don't work well either. Can't even submit an issue report! Eduquestkids didn't send a tracking number, then sent a fake one, then apologised and said there was technical difficulties and then as soon as I said I didn't trust their company and wanted a full refund they ceased replying to my emails. Nasty humans.