Ordered on the 7th February today 21st of February still 🤪 have nothing 🙃 processed the DPD parcel with tracking generated next day. Only email communications, one man show... Buying cheaper fro... Voir plus
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Ordered on the 7th February today 21st of February still 🤪 have nothing 🙃 processed the DPD parcel with tracking generated next day. Only email communications, one man show... Buying cheaper fro... Voir plus
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Clearly inundated and presumably an online middle man seller importing against sales.Anyway and despite some bad reviews they did reply to holdups and did deliver what they promised .They are not sca... Voir plus
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Would give zero stars!!! Returned an item completely unopened, returned by tracked, they acknowledged receipt of return, been waiting nearly a month for refund, they keep fobbing me off, 3 times now m... Voir plus
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I made two separate purchases. The first took a while to arrive, but I was kept informed of progress and offer of refund. As the price could not be met by any other supplier, I stuck with it. The good... Voir plus
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At eGadgetsdeal, explore our diverse collection of cutting-edge gadgets, electronics, and accessories at competitive prices. From smartphones to laptops and smart home devices, find exactly what you need. Benefit from swift shipping, secure payments, and responsive customer support. Trust us for your satisfaction.
Royaume-Uni
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I ordered an Alexa dot. I was sent one aimed at Far Eastern market so all in a language I could not understand. I returned but refund was not made in stated timeframe. I emailed and was promised refund in 4-6 working days. This time passed and still no refund. The only telephone number does not answer. This feels like a total scam. I would never use this business sgain

Réponse de eGadgetsdeal
Not good. No delivery and I received a “cut and paste”email response from them eventually saying they had logistics problems. Fortunately I had used Amex. I initiated a claim with Amex and the following day eGadgets emailed to say they were issuing a refund. Either way I’m getting my money back! I’m using Amazon next time. A few pounds more but at least I’ll get my GoPro!!!

Réponse de eGadgetsdeal
Item reportedly lost, refund system 'not working'. Waing for refund from credit card. Would be zero star if system allowed. Have you heard of a 'long firm'?
AVOID, AVOID, AVOID!

Réponse de eGadgetsdeal
Do not touch. I ordered a watch and have not received it. They have not replied to my emails, i can not log in to my account but they have taken the money. I will have to take it up with my bank.
In response to their reply.... They have NOT sent me any emails. I received my refund from my bank. Their price was too good to be true.

Réponse de eGadgetsdeal
My order was placed 2.5 weeks ago but has not been delivered and the Royal mail tracking service States they have not yet received my item!

Réponse de eGadgetsdeal
Order tracking showed at a Royal Mail depot for nearly a week. Royal Mail said the item was lost if the tracking had not updated. eGadgets refused to send out a replacement till they had settled with Royal Mail. A month and a half on and I've had to charge back through my credit card company to get refund. Don't touch this company with a barge pole. Pay a little more and go with someone reputable.

Réponse de eGadgetsdeal
Ordered some headphones on the 29th of January. I received an email to say the item had been shipped on the 31st. 4-6 working days apparently. Still waiting. No reply to chaser email. No idea if I’ve been scammed or not!! 🤬

Réponse de eGadgetsdeal
Been waiting 3 weeks now for beats headphones and nothing try emailing nothing what a loss if money do not touch this company trying to get my money back though the bank please don’t touch egadetsdeals SCAM

Réponse de eGadgetsdeal
Bought a Samsung Galaxy S24 Ultra a few days ago, and it was delivered very quickly by Royal Mail (which was a bit of a shock). The Phone is great and works exactly as expected, and considering the price was the best on the internet, I am pretty happy

Réponse de eGadgetsdeal
Scammers, steer clear!
Ordered items on the 26th Jan, had the tracking info as per the others but nothing else.

Réponse de eGadgetsdeal
Item has not arrived, royal mail says they have not received the item. Postage was a few days on website and it has been weeks
Edit. Item arrived but took weeks! The tracking number they give you is nonsense

Réponse de eGadgetsdeal
Iv waited over the 4-6 working days they claimed my parcel would be delivered in. Kept checking royal mail tracking which kept saying. "Were expecting it" iv written multiple emails to them for an update. Not received anything. Seems like a scam. I'm not a competitor as one of the other reviews states. I'm a customer that's lost out on £250 which is a joke. Pathetic. Will be reporting them via my bank.

Réponse de eGadgetsdeal
Parcel has not reached Royal Mail within 24 hours and with no reply to emails I have no idea if it has even left their depot.
This was meant to be a birthday present and as a result I paid extra for 3-5 days shipping however with no update as to where my order is I have most likely lost on my money worth for the quicker delivery and am worried that the delivery may not even get here for their birthday.
Update: company said they would dispatch midweek and have not. With no update or reply to my emails, I am cancelling order and calling bank to get money back.

Réponse de eGadgetsdeal
1 star is being kind.
ordered a fire stick at the start off january and under the assumption i would it within 4-6 days.
2 weeks later and still nothing so requested a refund, was asked for my bank details to send the money back and still no money.
**stay clear**

Réponse de eGadgetsdeal
I ordered a product from a gadgetsdeals and it was supposed to be with me within 4 to 6 days. After nine days I chased the product and they came back and said that supply and demand was a problem and they and they wouldn’t be able to ship it until the following week. After total 13 days I request a refund I’ve had to chase and chase them for this refund keep being promised five days two days and still it hasn’t arrived. Don’t trust them they do not do what they say and they keep your money.

Réponse de eGadgetsdeal
Awful service. The item took weeks and weeks to arrive. When I wanted to return it I had to pay the postage and they charged a 10% of the item’s value restocking fee. I then had to chase and chase for the refund to be processed.

Réponse de eGadgetsdeal
Don't listen to the 1 star reviews on here, its competitors trying to discredit this company. I Have ordered 3 things from these guys over holiday period - smart watch, tablet and phone, all came within a week of being shipped, not one bad thing to say about products and service, good communication throughout with excellent tracking details and best price for products i could find online. Will be using in future.

Réponse de eGadgetsdeal
Terrible company. They are often slightly cheaper prices but the product we received was an imported device which had no UKCA certification on it and had a foreign mains plug. We have reported them to trading standards. Customer service is awful and delivery was very slow.

Réponse de eGadgetsdeal
I am writing to express my gratitude for your support in validating my review of eGadgetsdeal and for not yielding to their attempts to silence honest feedback. Your decision to uphold my comments, despite their unfounded accusations of defamation, speaks volumes about your commitment to transparency and fairness.
eGadgetsdeal’s conduct is unquestionably dubious. Their claims of using PayPal for payment processing are utterly misleading, as there is no visible PayPal checkout option on their site. Instead, customers are met with nothing more than a PayPal logo tucked at the bottom of the page—a tactic designed to falsely imply safety and trustworthiness. In reality, customers are forced to enter their payment information directly into eGadgetsdeal’s questionable system, exposing them to significant financial risks.
Instead of addressing these false practices, eGadgetsdeal appears focused on targeting customer reviews. This approach not only undermines consumer confidence but also demonstrates a blatant disregard for ethical trading standards. Rather than silencing customers who bring attention to their shortcomings, they would do well to reflect on their own failings.
Moreover, their customer service representatives should consider the broader implications of supporting such a company. By defending a business rooted in deceptive behaviour, they are complicit in perpetuating unethical operations that harm customers. Their energy would be better spent urging eGadgetsdeal to adopt honest and transparent business practices.
Thank you for upholding my review and providing a platform where dubious businesses like eGadgetsdeal can be rightfully scrutinised. Your actions ensure that consumers are informed and protected from companies that engage in misleading and unethical activities.

Réponse de eGadgetsdeal
Took ages to arrive, and when it did, it looked dodgy—pretty sure it’s a fake. Couldn’t get it working, so I sent it straight back. Still no refund, and I’ve had to report them to Trading Standards and Apple. Absolute joke—don’t trust this lot.

Réponse de eGadgetsdeal
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