Package came earlier than expected. It was in a padded envelope. The product was in good condition but the box it was in seems to have been crushed a little which I wasn’t fond of. Though I received t... Voir plus
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Lisez les avis des autres
EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were d... Voir plus
Great Customer Service! I have been doing business with EIO for years now and I always come back and do business with them each year! They are very honest, and easy to talk to - a special shout out... Voir plus
Your policy lists shipping within 2 days. I had to send an email inquiry, which was not responded too directly. The next day I received an email it was shipping. It took 5 business days to ship.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at support@eio.com. We typically respond to all emails within 24-48 hours.
Coordonnées de contact
3102 KASHIWA ST, 90505, Torrance, Etats-Unis
- 310-533-5150
- support@eio.com
- eio.com
3,5
Moyen
715 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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I got the correct gauge
I got the correct gauge, length and color of the wire I ordered promptly
7 novembre 2022
Company did very well by my standards
8 novembre 2022
MG Chemicals 801b-125G Super Contact Cleaner with PPE
A pal recommended I get MG Chemicals 801b-125G Super Contact Cleaner with PPE. It's the best I've used and EIO.com had the best price and got it to me right away. I don't usually quote Arnold, but I'll be back, for sure.
4 novembre 2022
Super fast shipping
Everything I've ordered has been in stock and arrives super fast. Good job EIO
7 novembre 2022
Packing Job
When you order quantities, the packing job was not good. Even though each individual item was placed in their own little bubble bag, the bags were not taped and the items were falling out. The items were placed in a box and the ones that came out of their bubble bags had to be put back in. Since we bought so many, it will take time to test them and hopefully none were damaged due to shipping.
31 octobre 2022
Réponse de EIO
I apologize that happened, I will let our packing team know!
Sent wrong item claiming it was a…
Sent wrong item claiming it was a suitable replacement without any notification. Original item is still on the website as available.
31 octobre 2022
Réponse de EIO
We reached out to the customer to resolve the issue. We did help the customer understand the issue however he has not revised the review.
I cannot say enough good things about…
I cannot say enough good things about this company! They worked with me to get items which were difficult to receive and got them to me in time for surprise my Father for his birthday. I found the contacts at EIO extremely helpful and will definitely purchase from again.
6 août 2022
Avis spontané
good price and on time
30 septembre 2022
EIO took some time to get back to me…
EIO took some time to get back to me after my order to tell me that it would take several weeks before they could send me my order. They offered to cancel the order or send it at a much later date. The order was placed on 9/6 and received today, 10/7. They have access to the stuff, but it sure takes a long time to get it.
8 octobre 2022
Réponse de EIO
The claim that we "took some time to get back to me after my order" is completely false. In less than 24 hours of his order being placed, we reached out to the customer to inform him that his order was on backorder and should be available within a few weeks. He was fine with that.
I am not sure how proactively reaching out in less than 24 hours is "some time" but this feedback makes no sense.
Everything went smooth
Everything went smooth. Prefer ordering direct from supplier than from Amazon. And it was free shipping.
4 octobre 2022
I recently purchased a Knipex Plier…
I recently purchased a Knipex Plier Wrench through EIO. This was my first purchase experience with EIO, and I was pleased with their online user experience, their pricing, and their timely shipping of the product. I will definitely consider EIO again when future purchases are needed.
27 septembre 2022
Quality products and reasonable prices.
18 septembre 2022
Product was what was expected
9 septembre 2022
I had no problem with the purchase
I had no problem with the purchase. The order was filled and shipped promptly.
1 septembre 2022
Was not happy about the online…
Was not happy about the online instructions will call to have them emailed to me I should not have to download instructions and print them
23 août 2022
Great knee brace!
9 août 2022
I ordered it it took over a month and a…
I ordered it it took over a month and a half to get ended up ordering it somewhere else and forgot about it just received it never ordering again
8 août 2022
Réponse de EIO
We've reached out to this customer multiple times, reminding him that the item he purchase was sold with "extended handling time". he was notified of the handling time prior to even adding the item to his cart, there is a message right above the "add to cart" button and one can click on that to see what that means and contact us to get an ETA. Further, when such an item is actually purchased, as this was, we also send an email to the customer alerting them to the fact that the item is sold with extended handling time and to contact us with questions, concerns and to get an ETA.
The customer either was unable to read, or chose not to read these notices because if he had, he would have known this item was special order and needed extended handling time.
Great Customer Service!
Great Customer Service!
I have been doing business with EIO for years now and I always come back and do business with them each year! They are very honest, and easy to talk to - a special shout out to Eswin Ponce. Eswin is very helpful and tries really hard to find ways that is very reasonable for his customers especially to his repeat clients such as myself. I highly recommend EIO for any electronic supplies that your company, schools, etc need.
8 août 2022
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