Package came earlier than expected. It was in a padded envelope. The product was in good condition but the box it was in seems to have been crushed a little which I wasn’t fond of. Though I received t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were d... Voir plus
Great Customer Service! I have been doing business with EIO for years now and I always come back and do business with them each year! They are very honest, and easy to talk to - a special shout out... Voir plus
Your policy lists shipping within 2 days. I had to send an email inquiry, which was not responded too directly. The next day I received an email it was shipping. It took 5 business days to ship.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at support@eio.com. We typically respond to all emails within 24-48 hours.
Coordonnées de contact
3102 KASHIWA ST, 90505, Torrance, Etats-Unis
- 310-533-5150
- support@eio.com
- eio.com
3,5
Moyen
715 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service and prices
The prices on Koken and PB Swiss products are VERY reasonable. I also had an issue with an order and the staff responded to my voicemail so quickly I couldn’t help but be impressed. I am a lifelong customer now. Oh and shipping is reasonable and prompt as well.
1 juin 2024
Good Company
The product was shipped on your end promptly but got delayed in the mail. It took a week longer then expected. Happy with the product and your service.
1 avril 2024
Great service!
3 avril 2024
Fix your site to include when items are on back order
The price was right for the Koken tools I bought and I appreciated how quick customer service got back to me, but my main issue has to do with the site. Both of the tools I ordered were on back order and it wasn't listed on the site as on back order. When I was told they were on back order, I offered to switch my purchase to a Koken ratchet on the site, but they also said that too...was on back order.
1 février 2024
The fact that they replaced the product…
The fact that they replaced the product that came was destroyed and could not be used.
Thanks for your help.
1 février 2024
Avis spontané
What’s Not to Like?
Price competitive, prompt shipping, FREE shipping, trackable order, kept me informed.
8 janvier 2024
great product super fast shipment
10 janvier 2024
great products
great products, fast shipping, good special deals. they are a pleasure to deal with
8 janvier 2024
great customer service
3 janvier 2024
Problems with orders will cost you
Customer service makes people pay for return shipping when there are order issues, and they make the customer wrong for reaching out - do not recommend
6 octobre 2023
Avis spontané
Best price I could find
Best price I could find, normal shipping. No problems. Would shop there again. (And whoever wrapped the box did a perfect wrapping job. Seriously.)
(Was a bit nervous due to old reviews.)
4 décembre 2023
Simple process
27 novembre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.