Energy Wizard is one of the best platforms I’ve used for years to review my energy bills. They’re incredibly helpful, always scanning for a better deal tailored to you and your family. All you have t... Voir plus
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Lisez les avis des autres
The advice I received was exactly what any one could wish for. It was prompt, clear, concise, and delivered in clear, readily understood language. The change over benefits and arrangements were easi... Voir plus
L'entreprise a répondu
I was dealt with promptly by a lovely gentleman; however I was very annoyed that I believed I had rung the phone number for Origin Energy and ended up with AGL via it seems "Electricity Wizard". Seem... Voir plus
Had the pleasure of connecting my gas and electricity at my new home with Luke Svircic today. From start to finish, the process was professional and seamless, and Luke answered all my questions, which... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We help customers find a better electricity and gas plan. Based in Melbourne, Australia we compare residential, business and new connection energy plans from a panel of preferred suppliers. Our purpose is to offer you free, honest and independent advice on which plan best suits your needs, whether it be the cheapest deal, energy type, contract or no contract, we will find you the perfect plan. Then to top it all off once you're happy with our recommendation, we'll sort all the paperwork out for you and arrange the set up. Then all you have to do is wait for your next meter reading or move in date and your new supplier will take over the billing. The best thing is you don't pay a thing for our service, you have a 10 business day cooling off period if you're a little unsure, and if you're happy with the arrangement you'll be on your way to cheaper electricity and gas.
Coordonnées de contact
Suite 3, Level 1, 89 St Georges Tce, 6000, Perth, Australie
- 1300 661 464
- support@bemoved.com.au
- electricitywizard.com.au
Spend less on energy, without the hassle
4,5
Excellent
16 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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The person I was talking was very…
The person I was talking was very helpful and was really nice to talk to
16 février 2026
Réponse de Electricity Wizard
We’re so glad to hear our team member at Electricity Wizard was helpful and easy to talk to. That’s exactly the kind of friendly, stress-free experience we aim to deliver when helping Australians compare energy plans.
Feel free to reach out when you need us again! We’re always here to make switching energy simple and straightforward.
Réponse de Electricity Wizard
Delighted to hear you received excellent service at Electricity Wizard, thank you for your 5 star review!
Customer service
16 février 2026
Réponse de Electricity Wizard
Delighted to hear you were happy with the service you received from Electricity Wizard! Thanks for your review.
Prompt service
Prompt service. Clear speech. Patience with 86yo customer
16 février 2026
Avis spontané
Réponse de Electricity Wizard
Thank you for your feedback. We’re glad we could provide clear and patient support at Electricity Wizard. It means a lot to hear this so thanks again for your review.
Luke was professional and very helpful
12 février 2026
Réponse de Electricity Wizard
Delighted to hear you found the service professional and helpful when it came to your energy needs! Thanks for using Electricity Wizard!
Réponse de Electricity Wizard
Thanks for your review. We'll pass over the good words to Liam.
It was just by accident
It was just by accident. The man I spoke with was easy to understand. Easy .
10 février 2026
Réponse de Electricity Wizard
Thanks for your feedback! Delighted to hear you had a great experience with our team. Please feel free to reach out again when you are due another comparison!
I have never had to go thru such a…
I have never had to go thru such a lengthy, in-depth procedure to connect electricity.
Your sales person was very kind and helpful but it was ridiculous how long it took.
2 février 2026
Réponse de Electricity Wizard
We appreciate your feedback and have reviewed your 15min call. We follow a structured script on calls to meet legal and compliance requirements, ensuring customers get the right information and can make informed decisions. We aim to keep these calls efficient and always appreciate your patience. Thanks again for your kind words on our staff member!
Consultant spoke so fast hard to hear at times.
Consultant spoke so fast hard to hear or follow at times. Where a yes or no answer required not all questions clear.
Overall consultant patient and helpful.
30 janvier 2026
Réponse de Electricity Wizard
Thanks for your feedback, we are happy to hear our team member was patient and helpful.
Very easy to change suppliers
Very easy to change suppliers, great communication and information
2 février 2026
Réponse de Electricity Wizard
Thanks for your great review! Delighted to hear that Electricity Wizard made it easy to change suppliers and that you were happy with the service you received from us.
The help was great but I thought I was…
The help was great but I thought I was speaking to AGL and was quite distressed when I received email from Elec Wizard. I had to call AGL and get confirmation that I wasn’t scammed.
3 février 2026
Réponse de Electricity Wizard
Thanks for your feedback! We’re delighted to hear you were happy with the help you received. We’ve reviewed your call and upon careful quality assurance, we noted three timestamps where it’s clear you were speaking with Electricity Wizard. If you’d like to discuss this further, please don’t hesitate to reach out on 1300 359 779.
Fast connection
All agents listened, were proactive in providing me with solutions.Combined they got my new electricity account set up the next day!
9 février 2026
Réponse de Electricity Wizard
We love this! It's really great to hear you felt listened to, and got sorted quickly! We love making energy easy at Electricity Wizard, so its really great to read your review. Thank you!
Great service and friendly staff
Great service and friendly staff. But the process was so time consuming 🥹🥹
3 février 2026
Réponse de Electricity Wizard
Glad to hear you received great service from our friendly staff at Electricity Wizard, thanks for your 5 star review! We appreciate your feedback on that. We follow a structured script on calls to meet legal and compliance requirements, ensuring customers get the right information and can make informed decisions. We aim to keep these calls efficient and always appreciate your patience. Thanks again for your review!
Intructions were clear.
10 février 2026
Réponse de Electricity Wizard
Delighted to hear we could make everything clear for you at Electricity Wizard! Making energy simple is what we do best, so it's great to read your review!
Fantastic Customer Service
Fantastic service from Electricity Wizard — easy, efficient, and very professional. Everything was explained clearly and handled quickly by Shoaib Nafees. Would definitely recommend!
3 février 2026
Réponse de Electricity Wizard
Thanks for your feedback! Delighted to hear you received fantastic service from Electricity Wizard, and that we could make things easy for you!
Réponse de Electricity Wizard
We’re really glad to hear the process felt easy and that our team member’s knowledge made a difference. That’s exactly the experience we aim to deliver for every customer who uses Electricity Wizard! Thanks again for your review.
Luke was great!
9 février 2026
Réponse de Electricity Wizard
Delighted to hear you had a great experience with Electricity Wizard. We'll pass over your kind words to Luke!
These days people are far too busy to…
These days people are far too busy to waste a lot of time on the phone. They just want to
give the really necessary details and get on with their next lot of work.
28 novembre 2025
Réponse de Electricity Wizard
Thank you for your feedback. We do follow a structured script during our calls as part of our legal and compliance requirements. This ensures we provide the right information, ask the right questions, and make sure customers are fully informed before making any decisions about their cover.
We always aim to keep calls as efficient as possible while still meeting these obligations, and we appreciate your patience in working through this with us.
Réponse de Electricity Wizard
Delighted you had great service with Electricity Wizard! Thanks for taking time to leave a review.
Réponse de Electricity Wizard
Thank you for your feedback! We’re happy to hear you found Electricity Wizard’s customer service helpful. We pride ourselves on our service so its wonderful to read your review.
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