Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Voir plus
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Lisez les avis des autres
Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Voir plus
L'entreprise a répondu
Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... Voir plus
L'entreprise a répondu
Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'énergie
- aussi dans
- Compagnie gazière
- Entreprise d'équipements collectifs ménagers
- Fournisseur d'accès Internet
- Fournisseur d'électricité
- Site de comparaison de prix
Écrit par l'entreprise
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Coordonnées de contact
Top level, 99 Creek Street, 4000, Brisbane, Australie
- 1300232848
- residential@electricitymonster.com.au
- electricitymonster.com.au
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Zero communication
I have tried a number of times to contact this company but they never returns calls and don't answer their phones. What a waste of time!!
30 septembre 2026
Avis spontané
Good platform
Good platform, like everything, but the interface is a bit unclear
4 juillet 2026
Avis spontané
Louise was amazing with talking me…
Louise was amazing with talking me through the plans and rate changes. She pointed out the rate change, and offered a solution making things much easy.
Kuddos to her customer service and patience, and she kept the her energy consistent.
Thank you.
6 septembre 2025
Avis spontané
Chris Porquez from Electricity Monster…
Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers.
Not only was he informative, but so open to questions & ensuring we had the best plan possible for our situation.
We felt we were in good hands making the change to a different energy company.
Thanks Chris
9 octobre 2025
Avis spontané
This company is really great…
This company is really great they check the best possible option for your location, good to try them.
19 septembre 2025
Business Permanently Closed
Google says that this business is permanently closed!
1 mars 2026
Avis spontané
Very helpful
Very helpful, but lady a little difficult to understand. All good though.
12 septembre 2025
I was promised $200 credit in my…
I was pro.ised $200 credit in my account for my next bill also i have not recieved my woolworthes voucher i was promised aa well.
13 novembre 2025
5star
Great help ,spoke clear and coverd everything I wanted to know and transferred me to monster electricty
14 août 2025
Putting the customer first
Excellent service both from AVIN and JHAIRA.
21 novembre 2025
Avis spontané
Louese was very nice on the phone and…
Louese was very nice on the phone and very helful
19 novembre 2025
Excellent service
Excellent service, lady was so helpful and patient with me !!Could not ask for a better team to help me
20 novembre 2025
Arvin was friendly
Arvin was friendly, nice and helpful. He explained everything well and made sure everything was understood. He made the process very easy.
22 novembre 2025
Avis spontané
Arvin was very nice
Arvin was very nice, very patient and he sounded very nice and made me feel comfortable.
21 novembre 2025
Avis spontané
Chris was super helpful and oriented to…
Chris was super helpful and oriented to all details so I don’t miss anything!
18 novembre 2025
Energy monster helped me save money of…electricity and gas
Energy monster helped me save money of my bills by finding cheaper deals .Great communication friendly and helpful staff
21 novembre 2025
Avis spontané
Joe Louise was extremely helpful…
Joe Louise was extremely helpful finding me a better electricity and internet plan. Her customer service was beyond exceptional and I was more than happy with my level of service. Thank you 😊
21 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hello Sandra,
That's music to our ears! We love helping customers keep more of their hard-earned cash. Thank you for sharing your success story!
Arvin was a wonderful helper
Arvin was a wonderful helper, great at breaking things down so it was easiler for me to understand and also chose the best deals for me.
20 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hello,
Your kind words mean a lot to us! We're dedicated to providing a transparent and helpful service. Thank you for the 5-star review!
Excellent service
Customer service was well above what I expected. I was unsure at first and missed my first appointment after being stuck in traffic and they were patient and kind with me. I finally spoke with Ella and she went over and beyond to help me and is continuing to search for options for my internet and home phone. She was an expert in customer service and got me the best deal, saving me $177 and also got me a bonus sign up with a new plan of $200 credit on my next bill.
20 novembre 2025
Réponse de Electricity Monster
Hi Debra,
We're so glad you decided to check your rates with us! It's fantastic to know you're now on a better deal. Thank you for the 5 stars!
Sara was very patient
Sara was very patient, thorough and helpful, I had a great sign up experience with her 😊
20 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hi Scharn,
We're so grateful for your business! It's great to hear that our team could assist you in finding a better deal. Thanks for the 5 stars!
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