Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Voir plus
L'entreprise a répondu
Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... Voir plus
L'entreprise a répondu
Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'énergie
- aussi dans
- Compagnie gazière
- Entreprise d'équipements collectifs ménagers
- Fournisseur d'accès Internet
- Fournisseur d'électricité
- Site de comparaison de prix
Écrit par l'entreprise
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Coordonnées de contact
Top level, 99 Creek Street, 4000, Brisbane, Australie
- 1300232848
- residential@electricitymonster.com.au
- electricitymonster.com.au
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
He was very kind and excellent …
He was very kind and explained everything perfectly
19 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hello,
You're the real MVP for taking control of your bills! We're just happy we could help you do it. Thank you for the awesome review!
We want to know the cheapest rate and discount because life is expensive now🤣
I am happy with Cathy Pehid. She convinced me so nicely. Before I was never think to change my mind to move any other company without energy Australia.
19 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hello Farzana,
Fantastic! We're so pleased to hear the process was hassle-free for you. We appreciate you taking the time to leave us a review.
Jen did explain all detail to me and…
Jen did explain all detail to me and went thoroughly through the contract and was very helpful
14 octobre 2025
Réponse de Electricity Monster
Hi Mike,
We're sending a high-voltage high five your way! Thank you for the amazing feedback. We're thrilled you're happy with your new plan.
Great experience, would recommend
Shannon was great! Really helpful, really nice and easy to talk to. Gave me multiple opportunities to talk and asked if she was going too fast for me. Definitely made me feel included in the decision. Would definitely recommend to others.
19 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hi Sneha,
It's a pleasure to have helped you save! We know the energy market can be tricky, so we're glad we could guide you to a great deal. Thanks for the 5 stars!
Good Customer Service. Everyone I dealt with was polite and…
Everyone I dealt with was polite and informative. Even to the point of going over and above what was required. I am now comfortable with the results and was offered a future call to keep me with the best provider and on the best and most suitable plan for my needs. A special thanks to Kezia Faith as we battled through a difficult line.
19 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hello Robin,
We're so happy we could exceed your expectations! Thank you for your kind words about our service. We're always here to help!
Louise was patient and explained things…
Louise was patient and explained things well
13 novembre 2025
Réponse de Electricity Monster
Hi,
Thank you for the glowing recommendation! We're so glad we could show you how easy it is to switch and save. We appreciate your support!
Great
Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowledge, and dedication truly made a difference. I’m very grateful for her support. highly recommended!
18 novembre 2025
Réponse de Electricity Monster
Hello,
We're so glad we could help you find a plan that makes sense for you! Thank you for your trust and for this wonderful review.
Jen Guardafe
Jen Guardafe was a fantastic, helpful and respectively patient lady. Great support service officer supplying us with all details we needed.
Thankyou
18 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hi Debbie,
That's fantastic to hear! We're so happy we could provide you with a 5-star experience. Thank you for letting us help you save!
ARVIN WAS EXCELLENT IN EXPLAINING…
ARVIN WAS EXCELLENT IN EXPLAINING CLEARLY AND THOROUGHLY
18 novembre 2025
Réponse de Electricity Monster
Hello Mary-Jane,
We're so glad you reached out to us! It's great to know we could find you a competitive rate. Thank you for the positive feedback!
LOUIS was exceptionally helpful
10 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hi Jackie,
We're so happy we could help you beat the price hikes! Thank you for choosing Electricity Monster to find your new plan.
Réponse de Electricity Monster
Hi,
Your review is a huge encouragement to us! We're passionate about making energy simpler for everyone. Thank you for the 5 stars!
Réponse de Electricity Monster
Hi Cath,
We're so glad we could help you find a monster saving! Thank you for your business and for taking the time to share your thoughts.
Jason was very helpful and this will…
Jason was very helpful and this will make a real deference to our ongoing financial position.
17 novembre 2025
Réponse de Electricity Monster
Hello Oliver,
It's such a relief to know you're not overpaying, isn't it? We're so happy we could find you those savings. Thanks for your fantastic 5-star review!
great service
17 novembre 2025
Réponse de Electricity Monster
Hello,
We're so glad we could give your bank account a jolt of positive energy! Thank you for this glowing review. We're thrilled we could find you a great deal.
Louise was awsom6
15 novembre 2025
Réponse de Electricity Monster
Hi Andrew,
Your review just made our entire team's day! We're all passionate about saving our customers money. Thank you for your kind words and for trusting us!
Smooth and clear process of…
Smooth and clear process of information, with opportunity to ask questions all way through. I would encourage though slowing down the speed at which information was read out - for the benefit of the listener to be able to process the information. Thank you.
15 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hi Lucia,
That's what we call a monster win! We're so glad we could get you switched to a better plan quickly and easily. Thank you for the 5-star feedback!
Had a great experience with Louis who…
Had a great experience with Louis who was very helpful to put a request to connect electricity. Thank you!
15 novembre 2025
Réponse de Electricity Monster
Hello,
You made a very smart move by comparing, and we're so happy you chose us to help! We're thrilled you're happy with your new, cheaper plan. Thanks for the 5 stars!
Réponse de Electricity Monster
Hi,
Another scary bill banished! We love to hear that we've helped you find a better deal. Thank you for taking the time to share your 5-star experience!
Great customer service
Great customer service, Louis was lovely and absolute helpful.
13 novembre 2025
Avis spontané
Réponse de Electricity Monster
Hello,
We're so glad we could make the whole process super simple and satisfying for you! Saving money shouldn't be a chore. Thanks for your wonderful review!
I have requested for my mothers power provider to be changed for better tarrifs
I have requested for my mothers power and gas provider to be changed, Electricity monster did it effectively as far as it goes for a change. The benefits that were given will be proved once billing period begins. So then we will see how it will be delivered
.
11 novembre 2025
Réponse de Electricity Monster
Hello Jelena,
That's what we love to hear! We're thrilled we could make the process quick and painless for you. Thank you for your trust in Electricity Monster!
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