Very impressed by speed and efficiency…
Very impressed by speed and efficiency in resolving my issue.
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Electric Radiators Direct is Ireland's leading online supplier of electric heating. Supplying trade and retail customers around Ireland, we offer a huge selection of panel heaters, electric radiators, towel rails, infrared heaters and hot water products at all budgets.
99 Saint Stephens Green, Dublin 2, D02 V278, Dublin, Irlande
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Very impressed by speed and efficiency in resolving my issue.
Just bought a second ceramic heater from electric radiators direct. Arrived very quickly as did the last one. Excellent heater. Easily controlled by wifi and smartlife app. Efficient and great heat. Highly recommended.

Réponse de Electric Radiators Direct Ireland
Great products and service.
We recently ordered Moda SmartStone radiators for the entire house. The delivery was fast, the service excellent, the product quality and value for money top. Thank you

Réponse de Electric Radiators Direct Ireland
I ordered 3 Rad’s and 1 was damaged. I simply photographed the damage took photos of serial numbers and went onto the support link on their site and submitted it. The next morning I got a reply to say they apologised for the hassle and it was replaced in about 3-4 days. Have to say it was good service.

Réponse de Electric Radiators Direct Ireland
Ordered Infrared heater, after talking through options with Anthony picked one. Was ordered arrived promptly, was given a date too. Eventually it was installed. Not technically great rang Anthony, who was patience personified, got it going. Very happy with it in my understairs loo.

Réponse de Electric Radiators Direct Ireland
I am delighted with the efficiency of the radiators. They are easy to operate through the apps, no noise and had a wonderful experience with customer support. Very grateful!

Réponse de Electric Radiators Direct Ireland
Ordered 5 WiFi electric heaters from this company, had an issue with one. Contacted company and a replacement was sent out straight away. Got it the next day!! Couldn’t believe it!! Fantastic heaters. Delighted with everything. Highly recommend.

Réponse de Electric Radiators Direct Ireland
The ordering experience was simple and easy. New infrared panel was delivered very quickly and nicely packaged.
Didn't like how the panel worked and decided to use "No Quibble 30 Day Returns Policy". Somehow my return request got lost after being received by the UK office for over a week, but after a negative Trustpilot review a representative of Irish office reached out to me and arranged panel collection for the next day.
I suppose it is true that situations like that is what separates great companies from the bad ones. Nicely done and thanks for the quick resolution.

Réponse de Electric Radiators Direct Ireland
Wifi panel is based on Tuya and can be integrated to smart home i.e hime assistant. Very good product. If you buy ceiling mounted panels make sure to buynceiling mounts as otherwise installation is very difficult and not secure enough.

Réponse de Electric Radiators Direct Ireland
Hap problem with one part, got in touch with customer service they sent new part straight out great service

Réponse de Electric Radiators Direct Ireland
Very helpful, answered email promptly ,very pleased with the service 😀

Réponse de Electric Radiators Direct Ireland

Réponse de Electric Radiators Direct Ireland
From start to finish customer service was 10/10. They were friendly, efficient and resolved my problem in one phone call. Can't recommend them highly enough. Plus their prices best on the market.

Réponse de Electric Radiators Direct Ireland
I ordered 2 electric radiator and they arrived on time. I had to contact Customer Service to confirm aoms address details and the expected delivery date and the representative was very helpful and answered all my questions. I highly recommend this company

Réponse de Electric Radiators Direct Ireland

Réponse de Electric Radiators Direct Ireland
I dealt with Anthony on a few occasions. He went above and beyond to help me. He was friendly, practical and very knowledgeable on products. I spoke with a few other people and they were all great too. Some of the best sales personnel I've ever dealt with.

Réponse de Electric Radiators Direct Ireland
Electric Radiators Direct are definition of a 5* customer service excellence. Excellent communication, excellent products and top class delivery service. I’ve ordered my radiators in the morning and they were delivered to my house in the afternoon. True 5* experience! Highly recommended !

Réponse de Electric Radiators Direct Ireland
Following my difficulties in understanding the set up instructions, Anthony came to the rescue. He was patient and clear in how to operate the radiator. First class service.

Réponse de Electric Radiators Direct Ireland
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