Electric Radiators Direct Ireland Avis 

18
TrustScore 4.5 sur 5

4,6

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À propos de l'entreprise

  1. Magasin de matériel électrique

Écrit par l'entreprise

Electric Radiators Direct is Ireland's leading online supplier of electric heating. Supplying trade and retail customers around Ireland, we offer a huge selection of panel heaters, electric radiators, towel rails, infrared heaters and hot water products at all budgets.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,6

Tous les avis

(18)

3 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent all round

Just bought a second ceramic heater from electric radiators direct. Arrived very quickly as did the last one. Excellent heater. Easily controlled by wifi and smartlife app. Efficient and great heat. Highly recommended.

14 novembre 2025
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Hi Seamus,

Thank you very much for submitting your review.

I'm glad to hear you're happy with your purchase and the service received.

Thanks Seamus.

Noté 5 sur 5 étoiles

Great products and service.

Great products and service.
We recently ordered Moda SmartStone radiators for the entire house. The delivery was fast, the service excellent, the product quality and value for money top. Thank you

28 août 2025
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Hello,

Many thanks for submitting your feedback with us.
We're delighted to hear you're happy with the product and service received.

Kind Regards.

The Customer Support Team

Noté 5 sur 5 étoiles

Swift turnaround

I ordered 3 Rad’s and 1 was damaged. I simply photographed the damage took photos of serial numbers and went onto the support link on their site and submitted it. The next morning I got a reply to say they apologised for the hassle and it was replaced in about 3-4 days. Have to say it was good service.

1 août 2025
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Hi Pat,

Thanks for submitting your review.
We're glad to hear you're happy with the service and we were able to rectify this quickly for you.

Noté 5 sur 5 étoiles

Quick efficient and easy

Ordered Infrared heater, after talking through options with Anthony picked one. Was ordered arrived promptly, was given a date too. Eventually it was installed. Not technically great rang Anthony, who was patience personified, got it going. Very happy with it in my understairs loo.

28 juillet 2025
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Thanks for submitting your review, Paula. We're glad to hear you're happy with the service you've received.

Noté 5 sur 5 étoiles

Delighted!

I am delighted with the efficiency of the radiators. They are easy to operate through the apps, no noise and had a wonderful experience with customer support. Very grateful!

10 avril 2025
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Réponse de Electric Radiators Direct Ireland

Thanks for submitting your review. We're glad to hear you're happy with the service.

Noté 5 sur 5 étoiles

Ordered 5 WiFi electric heaters from…

Ordered 5 WiFi electric heaters from this company, had an issue with one. Contacted company and a replacement was sent out straight away. Got it the next day!! Couldn’t believe it!! Fantastic heaters. Delighted with everything. Highly recommend.

7 janvier 2025
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Thank you for leaving a review, Sharon.
We are glad to hear you are pleased with the service provided.

Noté 5 sur 5 étoiles

Company that listens to customers

The ordering experience was simple and easy. New infrared panel was delivered very quickly and nicely packaged.
Didn't like how the panel worked and decided to use "No Quibble 30 Day Returns Policy". Somehow my return request got lost after being received by the UK office for over a week, but after a negative Trustpilot review a representative of Irish office reached out to me and arranged panel collection for the next day.
I suppose it is true that situations like that is what separates great companies from the bad ones. Nicely done and thanks for the quick resolution.

31 décembre 2024
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Hi Max,

Many thanks for contacting us.

We're sorry to hear you've not yet received a response regarding your return.

We have requested additional information to try and locate your communication and order.

We look forward to your reply.

Thanks Max.

Noté 5 sur 5 étoiles

Smart infrared panel

Wifi panel is based on Tuya and can be integrated to smart home i.e hime assistant. Very good product. If you buy ceiling mounted panels make sure to buynceiling mounts as otherwise installation is very difficult and not secure enough.

25 août 2024
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Hi Vaidas,

Many thanks for contacting us.

We're sorry to hear you are not satisfied with our Ecostrad Accent Infrared Ceiling panel.

We have reached out to you directly to offer some insight as to why your purchase does not include ceiling mounting brackets.

Thanks Vaidas

Noté 5 sur 5 étoiles

Hap problem with one part

Hap problem with one part, got in touch with customer service they sent new part straight out great service

4 juin 2024
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Thanks for submitting your review, Gary. We're glad to hear you're happy with the service.

Noté 5 sur 5 étoiles

Smart wave heaters

Very helpful, answered email promptly ,very pleased with the service 😀

26 avril 2024
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Réponse de Electric Radiators Direct Ireland

Thank you for submitting your review. We're glad to hear you're happy with the service.

Noté 5 sur 5 étoiles

From start to finish customer service…

From start to finish customer service was 10/10. They were friendly, efficient and resolved my problem in one phone call. Can't recommend them highly enough. Plus their prices best on the market.

23 novembre 2023
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Thank you for taking the time to leave us a 5 star review Veronica. We will pass your feedback onto the team.
Have a wonderful Christmas.

Noté 5 sur 5 étoiles

I ordered 2 electric radiator and they…

I ordered 2 electric radiator and they arrived on time. I had to contact Customer Service to confirm aoms address details and the expected delivery date and the representative was very helpful and answered all my questions. I highly recommend this company

19 octobre 2023
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Réponse de Electric Radiators Direct Ireland

Thank you so much for taking the time to leave us a 5 star review. We will pass your comments onto the team.

Noté 5 sur 5 étoiles

good service

No hassle, good service, fast replies

29 septembre 2023
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Réponse de Electric Radiators Direct Ireland

Thank you so much for taking the time to leave us a 5 star review. We will pass your feedback onto the team.

Noté 5 sur 5 étoiles

Anthony at Electric Radiators Ireland

I dealt with Anthony on a few occasions. He went above and beyond to help me. He was friendly, practical and very knowledgeable on products. I spoke with a few other people and they were all great too. Some of the best sales personnel I've ever dealt with.

7 avril 2023
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Réponse de Electric Radiators Direct Ireland

Thank you for taking the time to leave us a 5 star review Nicole. We will pass your feedback onto Anthony and the team. We are delighted that you are pleased with the support you have received.

Noté 5 sur 5 étoiles

5* customer experience

Electric Radiators Direct are definition of a 5* customer service excellence. Excellent communication, excellent products and top class delivery service. I’ve ordered my radiators in the morning and they were delivered to my house in the afternoon. True 5* experience! Highly recommended !

9 février 2023
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Réponse de Electric Radiators Direct Ireland

Thank you for taking the time to leave us a 5 star review Ania. We will pass your comments onto the team!

Noté 4 sur 5 étoiles

Service from ERD

Following my difficulties in understanding the set up instructions, Anthony came to the rescue. He was patient and clear in how to operate the radiator. First class service.

31 octobre 2022
Avis spontané
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Réponse de Electric Radiators Direct Ireland

Thank you for taking the time to leave us a review Alan. We will pass your comments onto Anthony.

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