I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Voir plus
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Lisez les avis des autres
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Voir plus
These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Voir plus
Placed an order on a Wednesday 10th January 2024 for two 11" Xiaomi tablets. They were delivered on Friday morning 12th Jauary 2024 to Dublin - that's an excellent service by any means. Delighted wit... Voir plus
À propos de l'entreprise
- Magasin d'électroménager
- aussi dans
- Magasin d'électronique
- Magasin d'informatique
- Magasin de lave-linges et sèche-linges
- Magasin de matériel Hi-Fi
- Magasin de télévisions
Écrit par l'entreprise
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Coordonnées de contact
Ormonde Business Park, R95 X795, Kilkenny, Irlande
- 059 918 8069
- help@electrocity.ie
- electrocity.ie
3,9
Bien
384 avis
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It has not yet been delivered
I ordered a Dryer online #334718 on October 24th. I received an email on October 27th informing me that the dryer would be delivered on that day. Unfortunately it was being delivered to the wrong address. I immediately contacted Customer Care about this and received an email on October 28th from Mairead who said she had forwarded this issue to MasterCare who are the installation company. I contacted Mairead again on November 2nd. She told me that Master Care had confirmed that they would contact me in the coming days. I have not heard from them yet. It is now November 6th. This is most frustrating. In the past, I have always found Electrocity to be a great company to deal with. Eimear Burke
27 octobre 2023
Avis spontané
Professional
Professional, fast delivery service with a gentleman called James delivered my purchases
27 octobre 2023
Avis spontané
Excellent service
1 novembre 2023
Avis spontané
10/10
I would highly recommend Electro City (formerly Kelly and Dollard Waterford). We purchased all our items for our new house from Keith in the Waterford Store. We can not praise him enough, he was so helpful and lovely to deal with from start to finish. I have since recommended Electro City to friends and family. (Apologies I’m so late to give feedback.) Alice & Ben
30 juin 2023
Avis spontané
Problems with delivery
Bought a fridge and washing machine, the delivery company sent a message that would be delivered after 12pm and the driver called in the morning saying it would be delivered at 10:40am. I can't make it there because my current home is 35km from my new home and it would take more than 1h to get there. I am moving one day after the planned delivery and will need to wait the next delivery without a fridge and washing machine.
The Electrocity Support tried to help without success and they delivered it in the next delivery date 4 days after.
6 octobre 2023
Avis spontané
Was a bit sceptical at first because…
Was a bit sceptical at first because they had the powerbank I was looking for much cheaper than anywhere else. Gave them a try and I got it delivered quicker than I would with harveynorman or other shops also about €30 cheaper. I can't recommend these guys enough!
18 septembre 2023
Avis spontané
Top seller
Fast and hassle free transaction. Product 100% as described on the website. Fast delivery. I highly recommend Electrocity.ie to everybody.
10 septembre 2023
Avis spontané
Simple buying process, excellent customer service.
I was very impressed by the service I received from ElectroCity. My order was duplicated in error (due to technical problems with PayPal) and everything was swiftly & professionally handled by the courteous lady in the customer service department of ElectroCity. The HP printer I bought was reasonably priced, and it arrived by courier within the expected time frame. I will definitely buy more electrical products from ElectroCity in the future, and I would have no hesitation recommending ElectroCity to anyone.
1 août 2023
Avis spontané
Waiting for order
Waiting for order, ordered last Saturday, got email telling me its on the way, only to find out that it will be send this evening to warehouse in Cork, then I have to ring Tuesday to find out when it's coming. We ordered a undercounter freezer, desperately needed. First why tell me its on his way when itsnot ?
Secondly why no track and trace instead of ringing them ? First time using this company because others didn't have what we wanted.
27 juillet 2023
Avis spontané
Good price and extremely quick delivery! Thanks a mil
Fantastic and extremely quick delivery, thanks a mil
17 mai 2023
Avis spontané
Annne and will in carlow store are so…
Annne and will in carlow store are so kind and very very helpful always, as all the staff are also, so thank you all very much indeed
15 mai 2023
Avis spontané
The website was easy to use
The website was easy to use, price for the product I wanted was better than anywhere else and ordering for in store pick was great. The only let down was when I went to pick up the order, the assistant that served me had very little interest in customer service, she left me standing while she was on the computer, then couldn’t find my order, then asked someone else to go and get the order.
4 mai 2023
Avis spontané
Great customer care
Great customer care, plenty of information about the product and speedy service.
30 mars 2023
Avis spontané
Very happy with everything
Very happy with everything, highly recommend, thanks again
27 mars 2023
Avis spontané
I ordered on a Wed evening & when I got…
I ordered on a Wed evening & when I got home the next night(Thurs) it was there. It was easy to order & so quick to get it. I have already recommended the product and Electrocity to a number of people
15 mars 2023
Avis spontané
Highly recommended, excellent service!
Only place I could find the item I was looking for and customer service was excellent, could not recommend highly enough.
19 mars 2023
Avis spontané
As always great choice and great service
25 février 2023
Avis spontané
Ordered Dora phone for my neighbour it…
Ordered Dora phone for my neighbour it was out of stock but within a week when back in stock they delivered it to me. Great service good price..
9 février 2023
Avis spontané
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