I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Voir plus
L'entreprise a répondu
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Voir plus
These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Voir plus
Placed an order on a Wednesday 10th January 2024 for two 11" Xiaomi tablets. They were delivered on Friday morning 12th Jauary 2024 to Dublin - that's an excellent service by any means. Delighted wit... Voir plus
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Ormonde Business Park, R95 X795, Kilkenny, Irlande
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I don't normally leave reviews but I had to for this place. Fantastic choice of items at a great price and shipping was amazingly fast. Really impressed with the service
Excellent value for money and a prompt service
Thanks.
Really good. Pleased with price and happy that they delivered where I live. Would recommend.
Great service very fast delivery and got a lovely token a bar of chocolate which is a lovely gesture to customer will buy here again 👍👍😀
Excellent quick service would highly recommend
The worst company ever!
I’d there was a possibility of Zero stars, it would be my rating!
I ordered the washing mashine and the fridge on the 1st of Feb, hoping they will deliver my items in 1-2 working days ( as it was mentioned ). After 10 days they are telling me that my delivery will come only on the 15th because I ordered a bigger size appliances with the installation. So they basically are asking me to wait 15 days because the installation company has no availability till the 15th same as the delivery company that delivers their big orders to the customers.
It is a joke and will never recommend this crap service.
Avoid it!!!

Réponse de ElectroCity
Excellent customer service, very quick to respond to emails. Very quick delivery.
Placed an order on a Wednesday 10th January 2024 for two 11" Xiaomi tablets. They were delivered on Friday morning 12th Jauary 2024 to Dublin - that's an excellent service by any means. Delighted with the tablets, gret quality and very good value. The little bar of chocolate was a nice touch too!
I bought a 65inch LG TV for 900 euro on 6 January 2024 I was assured that all the apps worked by the sales person which they did on the display model .however when I got the one home that I was given in the box .some of the apps didn't work they were on the TV but wouldn't work when I complaned the supervisor told me there nothing he could do ofcorse the sales man that sold me the TV wasn't AVAILABLE. I was told because the apps was not on the chip inside the TV . NOTHING COULD BE DONE And I was fobed off .LET the BUYER BEWARE.they changed the name of the store recently from KELLY And DOLlARD to ELECTRO CITY YOUD WONDER WHY.there ph .number is 051 8700077.REMBER BE CAREFUL OF this STORE.IN WATERFORD I AM A VERY DISAPPOINTED CUSTOMER BUT NEVER AGAIN PLEASE BE CARFUL AND NOT DISAPPOINTED LIKE ME.......LIAM Waterford CITY.
Ordered product & picked it up within 2 hours- excellent service
Great service and price from these guys. Delivery was super quick and item as described and discreetly packaged as requested. 5 stars
Fabulous service , received my purchase within a few days , no problems, no issues and no excuses just great service
Easy ,straight forward, good communication 👏 will definitely shop there again
Ordered an item late Thursday and it was delivered on Saturday with a little gift. Will definitely order more from them in the future. Good prices too.
Not a great experience....NOW TEN DAYS without hot food thanks to non delivery. Niot really express nationwide delivery....
Stop Press: Item just arrived as I was typing.
Seems OK, but ElectroCity made it very hard to contact them with a complaint.
I bought a washer/dryer from Electrocity and the first time I used it a burning smell came from it . It doesn't dry the clothes and the door opens sometimes . An engineer called out and he was 2 hours trying to fix it bits of the machine all over the floor not want you'd expect from a new machine. I call to demand my money back but a woman called Mary screamed at me on the phone saying "you're not getting your money back " to say she was rude is an understatement she has no manner to deal with the public. I'm out of pocket now with no washing machine or dryer AVOID THIS PLACE THEY WILL SCAM YOU
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.