ElekDirect Avis 

451
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Week-end delivery at no extra cost was fabulous, washing machine looks pristine and was a bargain of a price. Make sure you look at the photos of the item carefully as any scratches or damage will be... Voir plus

Noté 5 sur 5 étoiles

The delivery was booked quickly and efficiently and the driver kept me updated. Slight issue with waste pipe getting damaged due no no fault of the delivery drivers. But big thanks to Kris in customer... Voir plus

Noté 4 sur 5 étoiles

delivery service people were so lovely and helpful, as were customer service when there was an issue with the fridge (which is why 4 stars instead of 5) - a shelf had got jammed and it was stuck shut... Voir plus

Noté 5 sur 5 étoiles

Great product, great price and quick delivery. Even when there was a little issue (the item didn’t come with a power cable) the team were excellent and able to resolve it super fast. A refreshing expe... Voir plus

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin de lave-linges et sèche-linges
  4. Magasin de télévisions
  5. Ordinateur et accessoires

Écrit par l'entreprise

Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

451 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(451)

231 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good freezer

Bought a freezer. Great value. There are a couple of barely visible dents which was the reason for it being in seconds/discounted. As stated, they got in touch to arrange delivery with me when I wanted. Delivery was smooth with the guys taking the freezer through to the shed in the back garden for us.
Instructions were easy enough to follow. It needed a quick clean inside and then was up and running at temperature by the next day. No complaints.

6 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Item as described and shown in photos

Item as described and shown in photos. Very good service delivered and recycled old item. Good value as the superficial mark covered by fridge magnet so overall look isn't affected excellent value for money.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

This is my 3 rd time of using this…

This is my 3 rd time of using this service. Ordering is easy, detailed pics highlight any faults so you know exactly what you are ordering if you are ordering on line. Delivery date was confirmed the week of delivery and a 2hour time confirmed on delivery day. Delivery was as specified the 2 man crew were quick careful and professional.
T

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Bought 2 items FridgE and dishwasher

Recently bought 2 items Samsung Fridge and Bosch dishwasher from them, very good price and service, products are new with out package. Can claim full warranty from manufacturer. Very happy with purchases.

31 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and great prices!

First class service from start to finish. Amazing prices and totally upfront about marks, scratches and dents on items. Part of AO.com which I wasn't aware of. State of the art Samsung WiFi fridge freezer for £325. Delivery updates were spot on. Thoroughly recommend!

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered the wrong item and Dale…

I ordered the wrong item and Dale Fletcher of Elek Direct Sales sprung into action to rectify my problem INSTANTLY no if’s or but’s. His and Elek’s problem solving is 10/10. Probably THE best company i’ve ever had deal with, and thats out of 100’s. Nothing was too much trouble, and the delivery AO lads were top notch as well. If only every company were like
Elek Direct Sales.

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Highly recommended, moved back from abroad to an empty house, ordered a TV, washing machine, fridge, monitor, freezer and printer. Everything arrived promptly and the delivery men were amazing, really helpful. Had a little issue and it was resolved instantly and easily. But even better on 6 items I saved a fortune, why pay the right price when bargains like this are available.

6 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Brought a Beko under counter larder fridge

Brought a Beko under counter larder fridge. Delivery was a bit delayed due to a road accident. So it turned up a few hours late. Communication was great they kept me updated with tracking plus a phone call from the delivery driver. Back to the fridge, this was heavily discounted so I expected minor damage. The fault was one of the adjustable feet was missing. As it was replacing a Beko (which gave great service over more than 25years & still going) the feet from this fitted my new fridge. No cosmetic damage at all. Very pleased with this purchase & service provided

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

ElekDirect great performance

One word “Efficient” describes the overall process from ordering to delivery.
Kept in contact while appliance was in transit.
The men had to carry a fridge freezer up two flights of stairs to our flat and were still friendly and polite.
I would recommend ElekDirect to everyone.

6 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent buy and customer service

Needed a new washer dryer machine when motor in existing one failed. Searched online for same integrated model (Smeg) as I knew this fitted the opening size. Search came up with several sites and options but ElekDirect were offering a large discount (£300) on the model I wanted but with cosmetic scratches to top and sides of machine. These cosmetic defects would not be visible when the machine was installed in place. Decided to place order but once payment button selected and confirmed transaction with my bank the process seemed to stall for several minutes. I rang the contact number on the website to check if the transaction had in fact been completed. The phone was answered very quickly and the staff member was able to confirm that the sale was marked as pending as the sale had not completed. Told me that the pending order would cancel after 15 minutes and I could then begin the process again. This worked and the order was completed on Friday followed by delivery on the Sunday.

Delivery drivers were very efficient, sending text with a four hour expected delivery slot followed by further texts and calls narrowing the time slot as they got nearer with a call when I was next drop. The 2 delivery staff were very friendly and obliging and delivered the machine into the utility room.

Once unpacked (not manufacturers packing but very well packed and protected) the defects as advertised were hardly noticeable and invisible once installed in position.

Only problem I encountered was the water stop (flood prevention) pipe nut to connect to the water supply was very difficult to turn so couldn’t connect. I reused the pipe from my old machine and the machine is working fine.

The machine has been used 2/3 times per week for 1 month and everything is working fine. The machine came with 2 year manufacturer warranty and this is now registered with Smeg.

A bargain buy and excellent service from ElecDirect.

12 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Bought a Hisense fridge freezer for…

Bought a Hisense fridge freezer for £440 including delivery for my utility room. Argos and Curry selling same for £800. Had scratch to front and small dent at bottom other than that in perfect working condition. Delivered within a few days. Delivery lads were an absolute delight and couldn’t be more helpful. Excellent company excellent experience and service.

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent fridge freezer

Excellent fridge freezer, said there was some cosmetic marks but can’t even tell where they are, delivery men was lovely quick and efficient. Definitely recommend this company as you can’t beat the price anywhere

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great discounts

Bought a toaster with a 20% discount because it came in a damaged box. I'm very pleased with the overall service and will definitely be buying from Elekdirect again.

7 juillet 2026
Avis spontané

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