ElekDirect Avis 

458
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had to cancel an order for an American Fridge Freezer a few days after I'd ordered it but it was absolutely no problem at all for ElekDirect. I received a response to my email within the hour and... Voir plus

Noté 5 sur 5 étoiles

I recently purchased this Beko fridge freezer from AO Elek Direct, and I couldn't be happier with the product and service. It keeps everything perfectly chilled and offers incredible value for the pri... Voir plus

Noté 5 sur 5 étoiles

top class company great deals any problems they email you straight back dont try to palm you off will definitely be purchasing again from them 😁😉😁 very helpful

Noté 5 sur 5 étoiles

Week-end delivery at no extra cost was fabulous, washing machine looks pristine and was a bargain of a price. Make sure you look at the photos of the item carefully as any scratches or damage will be... Voir plus

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin de lave-linges et sèche-linges
  4. Magasin de télévisions
  5. Ordinateur et accessoires

Écrit par l'entreprise

Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

458 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(458)

238 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company to do business with and…

Great company to do business with and wouldn't hesitate to use them again. Our new washing machine was a good deal cheaper due to it not being in the original box but perfect in every way. It was well packaged for delivery and arrived extremely quickly. Thank you

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service from the offset

Great service from the offset. Online shopping easy to follow and very user friendly. Found a great deal which was excellent value for money. Order and payment went smoothly and delivery was outstanding.
Glad to have found this company.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Really happy

Really happy, bought a fridge £300 cheaper than the current sale price due to a scratch on the front of one of the four doors. The delivery was fantastic - be sure you measure your doors for big fridges as we had to go through our back conservatory doors. They took away packaging even thought I hadn’t added that as an extra and gave my young son a Teddy Bear!

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent company to deal with

I can not praise this company enough. I had a problem with a cooker and they dealt with it swiftly and without drama. Their employees are extremely friendly, polite and helpful. Hazel

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Appliance Purchased

Ordered a washing machine during January from Elek Direct. I have used them before so I know what to expect “ excellent service”. The item was priced with a significant discount because there were slight imperfections on the machine. These imperfections are clearly shown in the photographs online but if you have any queries you can contact them. When the machine arrived and I unpacked it I could see no imperfections!
The delivery is very good and you are kept informed all the way. Once you have chosen the delivery day you receive a four hour time slot for that day. The delivery guys keep you informed all the way by contacting you on your telephone. Therefore it is important to make sure you give your correct telephone number! Excellent service from Elek Direct and their delivery team. This company are fully recommended!

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to order and Excellent Delivery

Easy to order and the damage mentioned on the site to the item I bought was accurate. Delivery was on-time and the two guys who dropped it off were very friendly and helpful.

2 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

So pleased with my purchase

So pleased with my purchase, Hoover washing machine, damage wasn’t really visible. First class updates about delivery, very prompt, friendly professional delivery gentleman.
Cannot fault, would purchase from them again.

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

ElkDirect gives excellent customer service

I bought a gas hob from ElkDirect - minor cosmetic damage - at a price a lot cheaper than it would have been normally. It arrived quickly, free, and I am delighted with it.
But its the after sales service I want to highlight which was probably better than any other company I've bought from. it was Dale who was answering my emails, always answering quickly (sometimes within minutes) and helpfully.
I asked the manufacturer how best to polish the scratch out, but they had no idea. I mentioned this to Dale who then trawled the internet for me, and emailed back with a list of possible ways to try. I was stunned and can't rate ElekDirect highly enough. Good prices are a bonus, but great customer service is the more important thing. ElekDirect will now be my first site to check out in the future.

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

What a fantastic company and staff wow 10/10

What a fantastic company and staff wow. I purchased a fridge freezer for my garage not realising that I would need one for that purpose I just ordered as I should which was not good as it would not work in my garage due to temperature control would turn it off. But after communicating with Elek Direct they were so brilliant they swapped it over explaining that it needed to have what Beko call Freeze Guard. Now I know. Please do not make the same mistake talk to the brilliant staff like Dale explain what you need and why he will have all the answers, also his manager who agreed to swapping it over. Thank you so much it means so much to me.

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

No regrets

Great communication
Great product - as described
We decided to save the £250 on a slightly aesthetically marked fridge and cover with a magnet. Pleased with our decision. Our choice was for a new and unused piece so able to register for the full manufacturer warranty

10 décembre 2025
Avis spontané

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