ElekDirect Avis 

458
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had to cancel an order for an American Fridge Freezer a few days after I'd ordered it but it was absolutely no problem at all for ElekDirect. I received a response to my email within the hour and... Voir plus

Noté 5 sur 5 étoiles

I recently purchased this Beko fridge freezer from AO Elek Direct, and I couldn't be happier with the product and service. It keeps everything perfectly chilled and offers incredible value for the pri... Voir plus

Noté 5 sur 5 étoiles

top class company great deals any problems they email you straight back dont try to palm you off will definitely be purchasing again from them 😁😉😁 very helpful

Noté 5 sur 5 étoiles

Week-end delivery at no extra cost was fabulous, washing machine looks pristine and was a bargain of a price. Make sure you look at the photos of the item carefully as any scratches or damage will be... Voir plus

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin de lave-linges et sèche-linges
  4. Magasin de télévisions
  5. Ordinateur et accessoires

Écrit par l'entreprise

Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

458 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(458)

238 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good price, working well.

I was looking for a fridge freezer with large capacity and dryer. I was happy to find a American fridge freezer and dryer with 30% discount. The marks on the fridge is not noticeable. The dryer is a recent model. Good admin communication, easy to choose my delivery date (3 days), called 1 hour before and delivered with care. It's been a month and they are working perfectly.

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fridge freezer is great

Fridge freezer is great, to say most stuff have marks/faults we were lucky to find this one, it has nothing wrong with it at all! and the delivery crew, can’t fault them! Thanks guys! Helped us out massively.
100% reccomend!

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service…

Was searching for a new washing machine and found ElekDirect. Advised product was slightly damaged but this was minimal and no effect on the working or cosmetic looks of the product. Will use them again for any white goods. Fantastic delivery service

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Purchasing online was smooth and easy

Purchasing online was smooth and easy, communicating after purchase was good, delivery information was sent and the delivery was quick. The delivery operative were well mannered and helpful.

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service! Very pleased with products....Fridge freezer and washing machine, and removal of old appliances. Nothing too much trouble for the delivery drivers .

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We had an issue with an appliance

We had an issue with an appliance, nothing to do with ElekDirect, but they dealt with the issue very quickly.
We had another one sent to us quickly and always kept us up to date with what was happening.
Thanks Dale.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Its refreshing to find someone that is…

Its refreshing to find someone that is not only good at his job but also has a level of customer care rarely witnessed .i do not know the agents full name only that he put Dale to my email. not very often i offer praise but he deserves it
regards
Richard lee

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Same machine but cheaper

Whilst looking for a new washing machine I came across ElekDirect and was glad i did!, exactly the same machine was at least £50 more at the main retailers, arrived as promised and there are no visible problems scratches or marks on it, defo worth it.

2 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant fridge at a great discount…

Brilliant fridge at a great discount considering the tiniest bit of damage on the item. Very fast delivery and the fellas that delivered it were great. No problems so far but only had it a few weeks. Will definitely look there again in future.

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

First Class Service

We normally don't like to buy something which we haven't seen in person but despite not being able to physically see the fridge freezers, the photographs were very clear and the damage was clearly signed and described. The team delivered within the promised time slot and the online tracker allowed us to see how close the delivery was. The lads who delivered the item were polite and cleaned up after themselves. When we inspected the fridge freezer up close, the damage was less than we were expecting and hardly noticeable. We got a great discount because of the damage.

6 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Got my American style fridge freezer at a very good price. The cosmetic damage is unnoticeable without a magnifying glass! Delivery team were great, contacting me a few hours before, and then 30 minutes before arrival. I had disconnected my Old unit, but they couldn’t get it out of the door and were quite happy to dismantle it further to allow them to remove it. All round a good experience.

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fridge freezer delivery

Ordered a graded FF. Exactly what we expected. Quick, clear communication regarding delivery and updates throughout the day, so I knew when to expect delivery. They took old FF away. New FF is brilliant so far!

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service, from ordering to delivery.

Second time ordering an appliance through ElekDirect, experience great both times. Appliance arrived as described, delivery date/time was updated as and when needed. Had an hour window in the end so didn't waste my whole day. Drivers were helpful and nice. All around great experience!

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional After Care

Brought an oven from these, delivery service was quick and lovely guys. It developed a manu fault where I was sign posted to the manufacturer for repair. Issue sat with them for 6 weeks with me having to chase. Finally the manufacturer agreed to replace.
Came back elek direct at 9.40am and by 10.40am I have a replacement being delivered the next day. 6 emails passed between us with people who are real, understanding and showing pride in their company. Dale was amazing saw this through from start to finish. Cannot fault the aftercare service and the initial experience was good too. And all this less than a week before Christmas. HIGHLY Recommend.

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience. My appliance arrived on date chosen and the guys were lovely. This is my second time using elek direct and would use again.

7 décembre 2025
Avis spontané

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