Banner for Elia

Elia Avis 

218
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Really disappointed with this subscription. The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding customer service! I only recently discovered this company and have had issues with sizing, staff have gone above and beyond on numerous occasions in order to get this rectified. From t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(218)

131 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Beautiful items

Beautiful items, but sometimes the fit can vary.

12 juin 2026
Logo de Elia

Réponse de Elia

Hi Catherine, Thank you for your kind words. If you ever have issues with the sizing just let us know and we will see what we can do for you :) just email us at info@elia.boutique xox

Noté 5 sur 5 étoiles

Made my partners day she loves getting…

Made my partners day she loves getting her boxs

11 juin 2026
Logo de Elia

Réponse de Elia

Hi Gary, we are so glad to hear that your partner is loving her boxes, we aim to make them as special as we can :) Love Elia xox

Noté 5 sur 5 étoiles

Beautiful sets

Beautiful sets, love the monthly subscription as its something to look forward to.

11 juin 2026
Logo de Elia

Réponse de Elia

Hi Tyler, thank you for your kind words. We hope to keep surprising you :) x

Noté 5 sur 5 étoiles

Superb company.

Superb company.
Lovely products that my wife is very pleased with.
Every delivery has been beautifully packaged with lovely attention to detail.
Great communications - when I first placed my order I inadvertently paid twice, and they contacted me immediately to ask if this was intentional and then refunded the second payment on the same day.
Could not recommend highly enough.

5 juin 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Billy,

Thank you much for your kind review. I'm so glad that we were able to pick up and sort the issue out for you quickly. I will get your next order put aside for you ready next week :) and of course if you ever need to change anything or need help with anything just let us know. Love Elia xox

Noté 5 sur 5 étoiles

great all round treat

the quality of the garments are fantastic and i also think value you for money is right up there also

delivery couldn't be simpler
choice is amazing as my GF id DD not that easy to find such garments

4 juin 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Joseph, thank you so much for your review. We are so glad to hear you and your GF are loving the boxes. If you ever have any issues or need to change anything just let us know :) x

Noté 5 sur 5 étoiles

Amazing customer Service

I ordered lingerie from here every other month for about 18months. Had some lovely selections that my wife and I enjoyed very much. What was even better was their customer service. They are PHENOMENAL! Had some issues with billing. Sorted. Asked about changing style. Sorted. But even better than that, they communicated clearly and promptly, which I appreciate even more as a customer. Have cancelled my subscription for now as my wife is pregnant, but would like to see more variety of designs and style upon our return.

2 juin 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Aaron! Awwww thank you so much for your kind words, we are so happy to have had you as a loyal customer for so long. We hope to see you again in the future and congratulations to your wife and yourself on the pregnancy! Love Elia xox

Noté 4 sur 5 étoiles

This time was okay but I keep getting…

This time was okay but I keep getting sent thongs when I can’t wear them and have asked for the knicker …so sometimes I can’t wear the set and pay for just the bra instead of the set.

1 juin 2026
Logo de Elia

Réponse de Elia

Hi Donna, I'm sorry to hear you have been receiving thongs. I have updated your subscription to specifically get briefs and to let me know if there are any stock issues and I will get in contact with you. I hope this is okay :) Summer

Noté 5 sur 5 étoiles

From the moment my wife opened the box

From the moment my wife opened the box, she said absolutely amazing, really pretty and very good quality. Over the years I have bought her - my wife - some beautiful sets of quality lingerie. But I recently discovered Elia Boutique and to be honest the first set exceeded my expectations, the look on her face was priceless. I look forward to the next set. They compliment her body, and make her look more fabulous. Roll on the next delivery.

8 mai 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Steve, awwww I'm glad to hear that your wife loves the sets and you are both happy with them. You sound like 1 happy chappy! If you ever have any issues just let us know. Elia xox

Noté 5 sur 5 étoiles

Set this subscription up for my wife

Set this subscription up for my wife, got her first set last month and she absolutely loved them.
They fit well and are of good quality, very pleasing to the eye, I look forward to the next set and my wife can’t wait either.

24 avril 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi William, thank you so much for your kind words. We are so glad to hear that you and your wife love them. Of course if you need help with anything just let us know :) Love Elia x

Noté 5 sur 5 étoiles

Beautiful lingerie

Beautiful lingerie. Very pretty, extremely comfortable.
Lovely boxes with extra treats in too .
I love receiving my box every month .
I would definitely recommend.

30 avril 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Michelle, thank you so much for your kind words and we are so glad to hear you are loving the boxes. If you ever need any help with your order/subscription just give as a message :) Love Elia xox

Noté 5 sur 5 étoiles

All good

All good just started the subscription but well happy at the moment

13 mai 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Wayne, thank you for your kind words. If you ever need help with anything, need to know something or wish to change something just let us know :)

Noté 5 sur 5 étoiles

Gud prices n quality items 👌

Gud prices n quality items 👌

18 mai 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Kevin, thank you very much for your kind words. I will keep you updated on stock colours and take it from there :) Summer

Noté 5 sur 5 étoiles

Beautiful Lingerie & excellent quality

Beautiful Lingerie & excellent quality. Love the little extras included in the gift box. IBrilliant staff, friendly & really helpful. Prompt service. Would highly recommend this company.

12 mai 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Amanada, thank you so much for your kind words and we are so glad you are loving your boxes. Of course if you have any problems or questions just let us know! Love Elia xox

Noté 5 sur 5 étoiles

I really loved the first box the…

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting new underwear feel special. Can't wait for the next box

25 avril 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Claire, thank you so much for your kind words. We are so glad you love the little extras and the feeling you get! :) Love Elia xox

Noté 5 sur 5 étoiles

Wow what a wonderful piece of lingerie

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

9 mai 2026
Logo de Elia

Réponse de Elia

Hi Matt, thank you for your kind words. Send us an email to info@elia.boutique, ask for Summer and I will see what I can do for your next box :)

Noté 5 sur 5 étoiles

Love, love, love, couldn't recommend it more

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their boxes are so nice... I have a scrunchie collection now, ready for the summer! Love, love, love, couldn't recommend it more.

8 mai 2026
Logo de Elia

Réponse de Elia

Hi! Thank you so much for your kind words. If you ever need help with anything just let us know :) Love Elia xox

Noté 3 sur 5 étoiles

Good product, late delivery

Love the product, wife always looks forward to it arriving

2 months in a row I’ve needed to chase for delivery as not arriving when it should

7 mai 2026
Logo de Elia

Réponse de Elia

Hi Rob, I have sent you an email. Summer :)

Noté 5 sur 5 étoiles

Quality

Excellent customer service and great quality products

7 mai 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Peter, thank you so much for your kind words. And of course if you ever need help just let us know :) Love Elia xox

Noté 5 sur 5 étoiles

Received my order today

Received my order today. Stunning. Contacted customer service due to briefs being a little snug (my fault). They have amended my future orders to the next size. Lovely messages and quick response. Cannot wait for my next delivery. Thank you.

5 mai 2026
Avis spontané
Logo de Elia

Réponse de Elia

Hi Sandra, thank you so much for your kind words. And of course if there are any issues ust please let us know :) x

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus