Polite friendly help experienced, gave me some good advice on questions asked which I followed and all went well 👍Thanks and shall use again .
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Lisez les avis des autres
Chris, Tracey and Dec are experts in their field and they are very supportive when you need to know anything related to Koi and ponds. They have a fantastic selection of koi from the best breeders... Voir plus
As always the service that Chris provides is excellent. His fish are very high quality Japanese koi, and every koi that I've purchased have grown into lovely looking fish. If you want high quality ser... Voir plus
Chris and Tracey always been so happy to chat and help me with any issues or concerns. Always very welcoming , lovely lovely selection of Koi for all types of keeper and supporting product range excel... Voir plus
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Have made multiple purchases form elite…
Have made multiple purchases form elite koi and they are brilliant had a an issue with 1 item that was clearly a manufacture fault but they was straight on it and got a replacement sent put straight away. Fantastic service from a quality team
Brilliant customer service
Great service and advice
Went for some pond building bits, very helpful and friendly great service will definitely go back when my pond is finished
Brilliant service as always great fish…
Brilliant service as always great fish great price . Delivered with efficiency no fuss. Always there when you need help advice or fish
Absolutely 💯 the experience
As a new Elite Koi customer, this year and new to purchasing koi. I can honestly say I never met a group of people in a business that treats you as a friend. I have been made to feel very welcome. Even feel at home. The kettle is on the minute you walk through the door. The kio fish are absolutely beautiful, and I have fallen in love with many. It is very rare I walk away without a new fish to add to my collection. The advice and recommendations for looking after your fish and your pond is outstanding. And I have to say I find myself going every other week just to have a chat and a cuppa. And the auctions every week have me glue to my seat and sitting on my hands trying not to bid. But as any koi lover will know, when you fall in love. You just got to have it. Haha. Thank you Elite koi team for making me so welcome and allowing me to join a great group of people who all have a love for the beautiful Koi.
Good fast interaction happy to help…
Good fast interaction happy to help with anything. Needed
Your always made welcome
Your always made welcome, on pressure to by anything, and Tracy makes a cracking cup for coffee,
Amazing company
Amazing company, such friendly people. The team are so knowledgeable and go out of their way to help. Their koi are absolutely stunning, we only buy from them now and their range of koi food is top quality. Anyone who doesn’t recommend these guys is an absolute wally! Thank you to Chris, Tracey, Mike and Dec! Great service 5 star!
Elite koi
My experience with elite koi was absolutely top notch
The two fish I bought from them were absolutely brilliant nice colours and were packed superbly well and delivery was awesome on the day they said I will definitely be back there
Thank you guys keep up the fantastic work you do 👍
Fantastic professional service second…
Fantastic professional service second to none, And the koi I've purchased in tiptop shape, When help was needed the whole Elite team are on hand, A visit to the shop recently was awesome and made to feel very welcome...Will
Fantastic knowledge and service…
Fantastic knowledge and service received from Chris, Tracy and team.
Great products on offer and a first class delivery service. well please with this.
Super helpful staff they are all…
Super helpful staff they are all brilliant at what they do , a really good team. It’s our closest koi shop so we use regular for bits and bobs.
Great polite staff and very helpful and…
Great polite staff and very helpful and knowledgeable.
Use every time. Thanks 👍
Great price and speedy delivery
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