Elite Saddlery helped me to get swing irons replacement brackets for a 1990 twin rocking horse. They give excellent time and advise on what was required to complete the task. Great product, and commun... Voir plus
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Smooth transaction with fast dispatch. Arrived well packaged. Knee pads were true to size and fitted perfectly. Too early to see if they work as only used a couple of times so far but hoping for good... Voir plus
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In spite of the shipping delays at the Australian end my beautiful rocking horse arrived completely unscathed and she was everything that Angie said she would be. Angie was lovely to communicate wi... Voir plus
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Fantastic customer service, which is rare these days. Had a problem with a bridle and new one was posted out, before they received the faulty one back. When you ring, someone actually answers the phon... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Elite Saddlery Ltd - Supplying all Premier Equine, Stubben, Whitaker & Brogini products, Helite air jackets, HAYGAIN hay steamers, SupaStuds, Ollov rubber horseshoes and much more. We also offer beautiful restored vintage & antique rocking horses for sale.
Coordonnées de contact
Mill Lane, IP21 5RS, Diss, Royaume-Uni
- 01379 588472
- sales@elitesaddlery.co.uk
- elitesaddlery.co.uk
4,9
Excellent
465 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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It was a pleasure to deal Angie so…
It was a pleasure to deal Angie so knowledgeable and friendly.
I knew I had made the purchase from the right people for something so special
Paul
13 juin 2026
Réponse de Elite Saddlery Ltd
Dear Paul,
Thank you so much for your kind thoughts and the 5 stars too - really appreciated.
So glad you loved your purchase, and please do let us know if we can help again in the future.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Great service,great products
11 juin 2026
Réponse de Elite Saddlery Ltd
Dear Harry,
Thank you so much for taking the time to give us a great review along with 5 stars too - we really appreciate it.
So glad you liked your purchases and if we can help you again in the future please do come back - you will be most welcome.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear Julie,
Thank you from both of us for taking the time to give us a wonderful review along with 5 stars too - much appreciated.
We are glad you liked your purchase and hope to see you back again in the future if we can help again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear John,
Thank you so much for taking the time to give us a great review and for the 5 stars too - all much appreciated.
If we can help you again in the future please do let us know and we'll do our very best.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Escellent service
Escellent service, made a special run to post office so I could get next day after being let down by a different company
4 juin 2026
Réponse de Elite Saddlery Ltd
Dear Sue,
Many thanks for your kind review and the 5 stars too - we really appreciate it.
Always happy to help if we can so please do come back to us again if we can help in the future.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear Sue,
Thank you for taking the time to give us a great review, it means so much these days to know our efforts are appreciated.
We are so glad you liked your purchase and would love to see you back again in the future if we can help.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Thank you very much for your great review and 5 stars too, it's really appreciated.
So glad you liked your tack and we hope we can help you again in the future.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear Mrs Davies,
We really do appreciate you taking the time to give us a great review and are glad you liked our service and website.
Please do come back again if we can help in the future, you will be most welcome.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Much thicker material than expected and…
Much thicker material than expected and now the warmer weather not been able to use it
Jo
21 mai 2026
Réponse de Elite Saddlery Ltd
Dear Mrs Paternoster,
So sorry that you felt the rug was thicker than expected, but all are heat reflective with UVA protection and are breathable, but of course also designed to provide good cover against all fly types - so need to find a balance there somewhere. We do thank you for your feedback though, and will pass this on to PE.
I do hope our service was ok for you, and we would love to help you again in the future if possible to try to get 5 stars...
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Thank you so much for your great review and the 5 stars too - we really appreciate it.
You had me worried with that user name, but very glad things went well !!
We'd love to see you back if we can help in the future.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Haygain steamer.
Purchased a Haygain hay steamer from them, amazing customer service, they were very attentive, nothing to much trouble, super helpful and informative, and delivery was included.
14 mai 2026
Réponse de Elite Saddlery Ltd
Dear Janet,
Thank you so much for this great review - we really appreciate you taking the time for this and it was lovely to meet you.
I do hope the Haygain is making a difference for you and of course let us know if you have any questions or need anything, as we use a Haygain too...
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear Helen,
Many thanks for your kind review and we are delighted that you like your purchase.
Please do come back again if we can help in the future, and thanks again for the 5 stars...
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear James,
Thank you so much for taking the time to give us a great review, and for the 5 stars too.
We really appreciate your kind comments, and hope to see you back again soon if we can help further.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Excellent as always
The service with Elite Saddlery is always first class, professional and of a high quality, i order from this company with confidence 😀
18 avril 2026
Réponse de Elite Saddlery Ltd
Dear Annette,
Many thanks for your kind review and 5 stars too - much appreciated.
We look forward to seeing you back again the next time we can help with something.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Excellent company to deal with
Excellent company to deal with. Great customer service. All purchases sent quickly. Would definitely recommend Elite Saddlery Ltd. Can’t fault them and have dealt with them for many years.
18 avril 2026
Réponse de Elite Saddlery Ltd
Dear Mr Vine,
Thank you so much for taking the time to give us a great review - we really do appreciate it.
Always a pleasure to speak to you and you are much missed here in the UK.
Best regards,
Angie and Russell, Elite Saddlery Ltd.
A Rocking Horse that dreams are made of…
In spite of the shipping delays at the Australian end my beautiful rocking horse arrived completely unscathed and she was everything that Angie said she would be.
Angie was lovely to communicate with and I feel that she did everything in her power to make my experience a good one.
The restoration of my horse is just about perfect and I am thrilled with her.
Definitely worth the wait!
26 mars 2026
Réponse de Elite Saddlery Ltd
Dear Jen,
Thank you so much for taking the time to give us a lovely review, we really appreciate it. We worried like you when the couriers were a bit rubbish over there, but the long journey was definitely worth it.
I do hope your rocking horse gives you years of pleasure especially with your keepsakes in the mane and tail, and gives you great memories whenever you run your fingers through the hair.
Lovely to help you throughout and we'd make you a 5 star customer too...
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear Amy,
Thank you so much for taking the time to give us a great review, and for the 5 stars too.
We really appreciate your time, and please do come back again the next time you need something.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Réponse de Elite Saddlery Ltd
Dear Mrs Eldred,
Thank you so much for your great review and 5 stars too, we really appreciate it - thankfully the 4 day bank holiday weekend didn't affect you too much...
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Great service
Great service. Quick delivery. Bought a Stubben Equisoft Girth that had been out on one trial. Delighted with it. Like new and has made a huge difference for my horse.
Will be a returning customer. Thank you.
1 mars 2026
Réponse de Elite Saddlery Ltd
Dear Susanne,
Thank you very much for your kind review, and we are delighted that you and your horse like the Stubben Equisoft Girth - they really are great once you see the difference they can make to the horse...
Glad to hear you'll be back and we look forward to welcoming you again soon.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Incredibly friendly and helpful service…
Incredibly friendly and helpful service fast delivery great quality products.
Excellent customer experience
Thank you
25 février 2026
Réponse de Elite Saddlery Ltd
Thank you so much for your kind review and the 5 stars too - we really appreciate it.
Please do come back again if we can help in the future, you would be very welcome.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
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