Elite Wine and Whisky Avis 

164
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was initially contacted by oliver from Elite wine and Whiskey I found him to be a very polite and knowledgeable chap and not at all pushy with no pressure to purchase , after some research and th... Voir plus

Noté 5 sur 5 étoiles

I had to sell one of my casks much earlier than originally planned due to perosnal circumstances. Luke Gaskin was absolutely fantastic throughout the entire process. He took care of every detail and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were having a difficult experience trying to sell a couple of our casks until Thomas Johnson joined EW&W and took over really turning things around. He sorted a sale fairly quickly and kept in tou... Voir plus

Noté 1 sur 5 étoiles

They use "Savers Club / Consumer lifestyle" via DLG to get your data and then ring you offering their services. I gave "Savers Club / Consumer lifestyle" a false name and lo and behold these time wa... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Elite Wine & Whisky, is one of the UK's leading wine and whisky specialists. Founded 11 years ago, with a mission to make the burgeoning world of rare whisky and fine wine more accessible. Today we find ourselves proudly interweaved in Scotland’s historic whisky scene while maintaining operations from the UK’s financial hub, London.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(164)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company

I've had a great experience investing with Elite Wine & Whisky. The team is knowledgeable and approachable, and I was particularly impressed after meeting some of them at a recent event.

My portfolio manager, Thomas Johnson, has been excellent—very knowledgeable and always clear in his advice. The whole process has been smooth and well-communicated.

For anyone considering whisky as a long-term investment, I’d definitely recommend them.

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful people and outstanding service

Perfect. professional. personable.
all the people at EWW are so kind, approachable and an utter joy to deal with. Such a fantastically well run company and service.
They cater to all their clients needs and provide support and help on everything you need answering.
I’ve invested in a whisky cask with them and will want more in the future. They are genuine and trustworthy
I highly recommend them; such a lovely experience and investment to be in.
The events they set up are fantastic and gives you a fab chance to get to meet all the team involved in the process.
These guys are cracking, the real deal

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Good customer service

Been dealing with this company for three years. They know their stuff about Whisky. I always judge a company by how they deal with things if something goes awry. It did a bit, but it was dealt with swiftly and well. My experience shows that investing in a cask or two is definately better than other such investments like shares as the Whisky matures and increases in value with age. I recommend giving these guys a go.

17 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Impressed

Elite continues to work hard to address my concerns and I am heartened by their proactiveness in doing so.

8 août 2024
Avis spontané
Logo de Elite Wine and Whisky

Réponse de Elite Wine and Whisky

Thank you for sharing your experience with us. I’m sorry to hear things haven’t been as positive recently, particularly after Alex's departure. I completely understand your frustration with the challenges in selling your casks and the lack of proactive communication.

I appreciate your patience and honest feedback. While it’s true that cask investment is typically viewed as a long-term strategy, your need for more proactive communication and support, especially when looking to sell, is entirely valid.

Rest assured, your concerns are being taken seriously. I’ll personally ensure your portfolio is reassessed with urgency and that you receive a detailed update on the potential sale of your casks. We’ll also review how we can improve our communication and service to better meet your expectations moving forward.

We value your business and continued trust, and I’m committed to turning this experience around for you. Please don’t hesitate to reach out if there’s anything specific you’d like us to address immediately.

Best,
EW&W team

Noté 5 sur 5 étoiles

I have recently been selling off some…

I have recently been selling off some of the many casks I own with Elite and I am more than happy with the returns. I will re invest back into the market with my partner and look forward to the future with this company.

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Whisky experience

Whisky experience
I invested a small amount of money in the whisky market 2+ years ago and left elitewineandwhisky to manage it. I was recently advised by Thomas Johnson to sell. The profit was 25% net over that time. I felt that Thomas had given me good advice for what I had considered a short term investment. I found him very personable, easy to talk to and was happy to answer my queries consequently I have every confidence in his ability to manage my other investments with the company.

27 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

Starting to recover

Have invested over a couple of years. First cask is a long term investment. I then had a very disappointing experience with a couple of unwanted purchases. However a new manager joined about 6 months ago and is doing a really positive job of unwinding the position.

28 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great ROI

The support and guidance I received from experts in the field were invaluable, helping me make informed decisions that truly paid off. Recently, I decided to sell my collection and was thrilled with the outcome. The market value of my whisky investments had appreciated significantly, over 30% and far exceeding my initial expectations. The entire selling process was smooth and efficient, thanks to the professionalism and knowledge of Thomas the broker who handled the transactions with expertise and transparency.

The return on my investment was impressive, reaffirming whisky as a solid and rewarding asset class. If you're considering diversifying your investment portfolio, I recommend an enquiry into the world of whisky.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

I come on board with elite back end of…

I come on board with elite back end of 2019. Ive been dealing with Declan Morgan for the last 2 years and really happy with how he’s kept me informed on the market. I was dealing with another company alongside and then moved my casks over to elites storage due to constant pushy sales tactics, that’s once thing Declan has never tried with me. Would definitely recommend 👍

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Resolved

Comments taken down.
Matter resolved with MD Steve Bishop. Happy with outcome and wish company and all who invest good profits

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

The way to go

Recently sold one of my casks and was very happy with a better than average return.Thomas dealt with the finalities and I'm sure it was a good deal for all.

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional and credible

I have been investing with Elite for a number of years now. Always very knowledgeable, good advice and professional approach to investors. My returns have been good and they have been a joy to deal with which makes it a great partnership

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Thank you Thomas Johnson

I had a troubled time with EW&W to start with. Having been sold the moon and stars about what endless profits I’ll make with Cameron. Jumping through different loops and going through periods of extremely good communication (particularly when I was being sold goods) to the complete opposite. I had a turbulent time trying to sell one cask UNTIL Thomas Johnson joined the company. He has completely restored my confidence in the company and made me a great return in a very short period of time. I look forward to working more with him and continuing my investment journey with EW&W!

14 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Would recommend

We were having a difficult experience trying to sell a couple of our casks until Thomas Johnson joined EW&W and took over really turning things around. He sorted a sale fairly quickly and kept in touch throughout the process. We still have some casks invested and feel confident that Thomas will achieve a good return for us when the time comes to sell. Would recommend.

28 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Investment. Very Happy

I have nothing but praise for Thomas Johnson. He seems to have really got a hold of this company and turned it in to a great place to invest.
I thank him, Harry Roberts and Sophie Tapping for turning, what was a difficult experience into a joy with a great return on my investment.
I would definitely recommend investing in this company. I wish Thomas and his team every success in the future.

16 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent distillery tours

I have attended 2 distillery tours organised recently by Elite and have thoroughly enjoyed both. The Clydeside distillery tour was particularly enlightening proving you don't need to drive 100 miles up the A9 or cross to an island to sample a nice whisky. All I needed was my bus pass ! Oliver and his team at Elite have been the perfect hosts and I would recommend them to anybody who was considering in investing in whisky.

9 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you Thomas Johnson

Head of private trade, Thomas Johnson made the sale of my cask a simple straight forward event.
Thomas has been a joy to work with.
His integrity and honesty is a credit to elite wine and whisky.

9 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Transparency and Integrity

I have recently been communicating with Thomas Johnson at Elite, who dealt with the sale of my wine. The whole process was smooth and successful. Thomas was responsive to my initial request and ongoing communications. He advised me on the current market situation and explained the process with transparency and integrity. The admin team are very helpful and efficient. The speed of the whole process was great and I was happy with the price that Thomas secured for my wine.
Thank you.

8 janvier 2024
Avis spontané

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