Ella-Mae Jewellery Avis 

182
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely jewellery. I bought 2 pairs of the horizon earrings. One for me and one for a friend. Really pleased. They are lovely. As expected. Perfect. Delivery a bit slow, but received okay. Very happ... Voir plus

Noté 5 sur 5 étoiles

The earrings i bought are so beautiful and were delivered very quickly, I love the little pouches that they came in and will definitely be ordering from Ella-mae again thank you

Noté 3 sur 5 étoiles

I bought two pairs of earrings and one pair is perfect but the other pair are so tiny that I could hardly try to open them so gave up and I will probably not buy again.

Noté 5 sur 5 étoiles

Yeah good communication, easy to use website & delivered quickly & wrapped beautifully. Lovely product & looking forward to gifting it to my friend x

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(182)

61 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Astronaut necklace

I have to admit I saw this beautiful necklace and knew straight away a young girl who would appreciate it, however I have never been this early before but it's going yo be a Christmas present so a few months yet till I see her reaction! Great service tho and I'm pleased with it! Thank you

27 avril 2026
Noté 5 sur 5 étoiles

Above expectations

The quality of the items I ordered are above my expectations for the prices I paid - they arrived quickly and were well packaged. I’m very happy with my purchase thanks Ella-Mae jewellery 🤗

1 mai 2026
Noté 5 sur 5 étoiles

Excellent service

I have bought several items of jewellery now and have been delighted with them all. Efficient delivery and well packaged.

27 avril 2026
Noté 5 sur 5 étoiles

Had a faulty pair of earrings

Had a faulty pair of earrings, i sent a message, a replacement was sent out within minutes. Excellent customer service. Will definitely purchase again. Thank you

1 avril 2026
Noté 1 sur 5 étoiles

TOTAL SCAM - Marketing is a LIE!

I purchased 3 items from this company. Their marketing claimed to be "closing out inventory" from their jewelry business. Come to find out, this is a complete lie. They sell jewelry from a number of Chinese firms. (I could have gotten the same quality from one of our dollar stores here in the USA). They did not supply an order confirmation with an order number and none of their following emails regarding tracking showed an order number either. Their return policy says that if you provide them with an order number, reason for return, and how you want your money returned, they will respond within 24 hours. THEY HAVE NOT although I have emailed them everyday at two different email addresses since the delivery. This company is a total scam. They may have been legitimate at some point, but they are NO LONGER TRUSTWORTHY OR REPUTABLE! Save your money. For those reading their reply... yes, I believed I have the right (and same) company... Ella Mae Jewellery in the UK and spelled Ella Mae Jewelry being marketed to the USA... ellamae-jewelry.com

23 mars 2026
Avis spontané
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

You obviously have the wrong company. All orders are despatched from ourselves in the UK using the order number our customers receive immediately on placing their order. We have no emails from you. And, we do not sell to the USA. Please locate the correct company before writing reviews. To confirm we have no connection with the USA business of a similar name.

Noté 5 sur 5 étoiles

Recommend

Easy to order , delivered quickly , well presented & good quality .

27 février 2026
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you for the great feedback.

Noté 5 sur 5 étoiles

Perfect jewelry set

Lovely Necklace & earring set , quick efficient service . Good quality and value for money

23 février 2026
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you for the great feedback, it is much appreciated.

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