Lovely jewellery. I bought 2 pairs of the horizon earrings. One for me and one for a friend. Really pleased. They are lovely. As expected. Perfect. Delivery a bit slow, but received okay. Very happ... Voir plus
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The earrings i bought are so beautiful and were delivered very quickly, I love the little pouches that they came in and will definitely be ordering from Ella-mae again thank you
I bought two pairs of earrings and one pair is perfect but the other pair are so tiny that I could hardly try to open them so gave up and I will probably not buy again.
Yeah good communication, easy to use website & delivered quickly & wrapped beautifully. Lovely product & looking forward to gifting it to my friend x
À propos de l'entreprise
Écrit par l'entreprise
Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.
Coordonnées de contact
11 Halidon Road, SR2 9JW, Sunderland, Royaume-Uni
- shop@ella-mae-jewellery.com
- ella-mae-jewellery.com
4,7
Excellent
182 avis
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Réponse de Ella-Mae Jewellery
Thanks for the lovely feedback Michelle.
Beautiful earrings second pair bought
9 mars 2025
Réponse de Ella-Mae Jewellery
Glad you were happy with them Susan. Thank you for your orders.
Speedy delivery and the packaging is…
Speedy delivery and the packaging is lovely so these are a great looking present - very pleased and will definitely be buying from Ella-may jewellery again in the future
6 mars 2025
Réponse de Ella-Mae Jewellery
Thanks for the lovely feedback. Glad you are happy with your purchase.
Good product and service
4 mars 2025
Réponse de Ella-Mae Jewellery
Thank you Pauline, we appreciate the feedback.
Really happy with my bracelet and…
Really happy with my bracelet and earrings. Great quality and service.
24 février 2025
Réponse de Ella-Mae Jewellery
Thank you for the lovely feedback Allyson. Glad you are happy with them.
Réponse de Ella-Mae Jewellery
Thank you for sharing Sarah. Glad you love them.
Réponse de Ella-Mae Jewellery
Glad you love them Gill. Thanks for sharing.
Réponse de Ella-Mae Jewellery
Thank you for the lovely feedback Josephine. Thank you for your order.
Quality earrings and speedy delivery.
6 février 2025
Réponse de Ella-Mae Jewellery
Thanks for the lovely feedback, we appreciate it.
Purchased two pairs of earrings in the…
Purchased two pairs of earrings in the sale.both lovely, excellent quality.Easy to order quick delivery and both came in separate beautiful grey soft pouches.Fantastic value for money will not hesitate to order from this company again.
3 février 2025
Réponse de Ella-Mae Jewellery
Thank you for the lovely review Janet. We are so glad that you love your Ella-Mae earrings.
Beautiful earrings
3 février 2025
Réponse de Ella-Mae Jewellery
Thank you Nicola. We are so pleased that you are happy with your Ella-Mae purchase.
Beautiful jewelery
Beautiful jewelery. The ear rings are for a birthday present and will be a nice surprise
27 janvier 2025
Réponse de Ella-Mae Jewellery
Glad you are happy with your purchase Janice. Thanks so much for sharing.
Réponse de Ella-Mae Jewellery
Thank you Jack. Glad you are happy with your order from Ella-Mae.
Réponse de Ella-Mae Jewellery
Glad you are happy with your Ella-Mae purchase.
Lovely items, great experience !
Lovely items which I gave to my daughter as a Xmas present. Arrived quickly and well packaged. The suede pouch was a nice touch too.
I will be ordering for myself in the new year !!
21 décembre 2024
Avis spontané
Réponse de Ella-Mae Jewellery
Thanks for sharing Nicola. We are so glad you were happy with your order. We look forward to seeing what you pick out for yourself.
Highly recommended
Great quality jewellery and very helpful team. I ordered the wrong earrings at first. Got in touch with them and Steve was most helpful. The earrings were exchanged and they even sent next day delivery to make sure I had them in time for Christmas at no extra cost. So refreshing to deal with a company that cares about their customers! Thank you so much.
20 décembre 2024
Avis spontané
Réponse de Ella-Mae Jewellery
Thanks for the lovely review, glad we were able to help.
Awful Customer Service
Ella-Mae contacted me late last night after reading my trust pilot review!
They were apologetic and refunded me they have changed suppliers so worried products not up to standard so rather not replace . Until problem with suppliers sorted if u have sensitive skin please be careful .
I purchased jewellery sets after being assured was real silver . However it is not ! Allergic reaction straight away . Tried emailing and messaging the company have received no response ignored all communication. Remove all my attempts at trying to contact them via FB . Terrible customer service.
26 décembre 2024
Avis spontané
Réponse de Ella-Mae Jewellery
Hi Helen, our social media team are working today and will have responded to you via FB messenger. There may be a slight delay in responding to emails over the Christmas holidays (usually within 48 hours) but all FB messages have been responded to and the team will be happy to help resolve any issues you may have if you would like to respond to their message.
Réponse de Ella-Mae Jewellery
Thanks for the great feedback, glad you love your Ella-Mae earrings.
Réponse de Ella-Mae Jewellery
Thank you for the lovely feedback. And thank you for your orders.
Absolutely thrilled with my purchases
Absolutely thrilled with my purchases - easy to order online, confirmation received promptly and my earrings arrived so soon afterwards.
Highly recommend Ella-Mae Jewellery - outstanding 🌟
26 novembre 2024
Réponse de Ella-Mae Jewellery
Thank you so much for the lovely review Nicola. We are so glad that you love your Ella-Mae jewellery.
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