Just wanted to add a review on here because I usually give my Enzo frozen food. We are about to travel to Europe and this just won't be practical for our trip so I wanted to give James & Ella a try gi... Voir plus
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Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... Voir plus
L'entreprise a répondu
I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in... Voir plus
Fantastic personalised follow up by the team. Puppy is doing really well with the food too. Would recommend anyone do the trial as it gives a great indicator as to whether suits puppy or not. Super ea... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.
Coordonnées de contact
London, Royaume-Uni
- 02045711728
- james@ella.co
- ella.co
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Excellent Customer Service
Just wanted to add a review on here because I usually give my Enzo frozen food. We are about to travel to Europe and this just won't be practical for our trip so I wanted to give James & Ella a try given there is no need for refrigeration but the quality is still high. I accidentally ordered twice! But managed to speak to Lucy at James & Ella before 9am the next day who could not have been nicer and sorted everything for me in the kindest and most positive way. Hooray for being able to speak to someone on the phone with enough time to be able to intercept my mistake. Enzo hasn't tried the food yet but if he enjoys it I will be considering changing to James & Ella from my current supplier. Extremely impressed with the service at a point in time where a lot of companies are severely lacking in that respect! Thanks Lucy!
Less grass eating
I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in him almost immediately, I came here to check the reviews. He sleeps more soundly now and seems calmer and more relaxed, there’s also less grass eating. Thanks for good quality food, I didn’t expect it but it’s changed his behaviour noticeably!
FINALLY!
FINALLY!! 5 years we have struggled to get our very fussy English Springer to eat any form of a varied diet. We’ve tried raw, dry, wet, a combo…making everything ourselves…every single dog food on the market. He’s been on a diet of cooked chicken and rice but I was so worried about him not getting the vitamins and minerals that many dog foods offer. Then I spotted James and Ella and we gave it a go. We’re two weeks in and he’s eaten every bowl. We mix some home made chicken in with the “beef kibble and raw” mix. Brilliant food and finally peace of mind for us.

Réponse de James & Ella
Great treats
My spaniel had zero attention span , recall was like taking 1 step forward 10 back, no food helped until I bought some of your freeze dried treats now he loves them so much I have the opposite problem and he doesn't want to leave my side 😂.
Great treats 👌
A happy, healthy dog!!
I tried this via Ocado online home delivery shopping. My French bulldog was suffering from dry, irritated and itchy shin. Within weeks the improvement to her skin and coat was apparent and it has now totally cleared, no more scratching! She appears to love the taste. Yes, it’s not cheap but neither are vets bills! I know she is getting quality food and her health has never been better.
Two very fussy frenchies
Two very fussy frenchies. They clean there bowls and love the grass fed beef topper. Very happy with this food would recommend it.

Réponse de James & Ella
Fussy Spaniel verdict on Freeze Dried Raw & Cold Pressed
Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy dogs and great for sensitive tums too.
The cold pressed options are perfect for those seeking a lower fat content, with the same benefits previously mentioned. Our pup has been a dedicated fan since she was 10 months. Nearly five years on, feeding time is still her favourite time of day!

Réponse de James & Ella
Great experience overall!
It took us a while to find our rescue pup a food that he would actually eat and enjoy, then by chance, we found James & Ella and haven’t looked back. It simple to order, delivered the next day and it’s easy to store. The nutritional value is a great selling point and contains good ingredients so I know that my dog is getting the most out of his food. Thank you James & Ella!

Réponse de James & Ella
My dog absolutely loves meal times now…
My dog absolutely loves meal times now that we feed James and Ella. The team are all really helpful!

Réponse de James & Ella
Freeze dried raw beef i
Freeze dried raw beef is great for a fussy eater who have a sensitive tummy

Réponse de James & Ella
Healthy food for our dog
Healthy dog food, easy to store and dispense. Great personal service, questions answered promptly. Our dog loves his food. Especially being given one of their delicious treats.

Réponse de James & Ella
Dogs lovely the tasty natural food
Dogs lovely the tasty natural food. Great customer service.

Réponse de James & Ella
Great food for our dog
Great food for our dog, and great service. So glad we found this option for our pooch.

Réponse de James & Ella
The freeze dried food has made my dogs…
The freeze dried food has made my dogs life so much better and my life easier After rehoming my dog Ted he had months and months of bowel problems , had to take him to the vet every week for months. After putting him on James and Ella a few months ago he is like a different dog - no mess in house and much happier. Tried him on Lilys kitchen and other dog foods. Nothing beats James and Ella

Réponse de James & Ella
Great healthy food - my dog loves it
I have tried several different subscription meals for my dog and James and Ella is definitely the best. My dog loves it. She is very healthy on it. Storage is just a cool dry place; no fridge or freezer needed. If I have had any questions about the food, I always receive a prompt response. It’s easy to change the frequency of delivery if you need to.

Réponse de James & Ella
What a fantastic product for man’s best…
What a fantastic product for man’s best friend.
Our dog absolutely loves her food now.
She didn’t find other dog food appealing so I changed to James & Ella and there was an immediate change in her appetite. She now can’t wait for meal times and licks the bowl clean. Her coat is shiny and she looks the picture of good health.
Thank you for such a great product.

Réponse de James & Ella
James and Ella make an excellent freeze…
James and Ella make an excellent freeze dried pellet that my dogs love!

Réponse de James & Ella
My dog jumps for joy at every meal time…
My dog jumps for joy at every meal time so I know the food is tasty and healthy.

Réponse de James & Ella
Fantastic products
Fantastic products. Nutritious, mess free and our dog loves them.

Réponse de James & Ella
James and Ella has delivered on…a very happy puppy
James and Ella has delivered on everything, fantastic for puppy , she loving it , treats make training a breeze , delivery always on time , telephone advice from dog nutritionist, couldn’t ask for more , don’t hesitate it’s perfect

Réponse de James & Ella
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