I shop in Ellie's Cellar regularly in Alva, occasionally in Dollar and always receive a friendly service when I shop. This is the first time I used the online service to secure a deal on a malt whisk... Voir plus
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After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actuall... Voir plus
I am a big fan of Ellie's Cellar. Their shop in Helensburgh is first class as is their on line ordering facility with local delivery as an option. I bought a large quantity of wine for a party in Oct... Voir plus
L'entreprise a répondu
I had to make a last minute change to the delivery address for my order.. I emailed Danielle rather than call, as I live in Australia, and she organised the change with no issues at all.. she was so... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We're a small, family ran business who specialise in Wine, Gin, Whisky and Craft Beer. We have 5 stores across Central Scotland including Alva, Dollar, Auchterarder, Crieff and Helensburgh. Local Delivery, UK Delivery & Collection in our stores is available.
Coordonnées de contact
25 Bridge Street, FK14 7DE, Dollar, Royaume-Uni
- 01259 740283
- elliescellardanielle@gmail.com
- elliescellar.com
4,7
Excellent
139 avis
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Super easy to book wine online
Super easy to book wine online. Local delivery prompt. Helpful staff.
26 février 2025
Understands wine
Fast, efficient but the Seller truly understands wine. Great recommendations.
21 février 2025
Great service
23 janvier 2025
Very efficient ordering and collection…
Very efficient ordering and collection system friendly service and great value
30 décembre 2024
Delivered as promised
9 décembre 2024
My mum likes her wine so always send…
My mum likes her wine so always send her a case for any occasion. Ellie’s Cellar offered a case that was cheaper than other companies. Delivery was prompt to an alternative address. Cannot fault
9 décembre 2024
Good efficient service.
4 décembre 2024
Easy to use website and fast delivery
Easy to use website and fast delivery. Great prices too .
3 décembre 2024
Chemin De Marquiere
My order was turned around pretty much overnight. Each bottle was individually wrapped in clingfilm to minimise damage enroute. Chemin de Markiere is one of our favourite wines and one you always seem to have in stock. Long may it last.
29 novembre 2024
Exactly as ordered
Exactly as ordered, good price. Very much appreciated the super fast delivery. Thank you!
20 novembre 2024
After the disappointment of the courier, excellent customer service
After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actually what happened in transit was not the fault of Ellie’s Cellar. I have re scored the service I have had and rated it five stars. I should also add that the wine was really first class thank you Ellie’s Cellar.
15 novembre 2024
Avis spontané
Kept in touch throughout transaction…
Kept in touch throughout transaction wine arrived early . Lovely wine at good price 👍
6 novembre 2024
I ordered the wine on the 31st October
I ordered the wine on the 31st October, as of the 7th it has not arrived. As a new customer I am very disappointed about this. Tony
5 novembre 2024
Réponse de Ellie's Cellar
Hi Tony, Apologies to hear you haven't received your order yet - I was unaware. Had you tried to get in touch with us via email/phone to resolve the issue? I have tracked your order now via the details left above and will contact you via email. Thanks, Ellie
Very convenient, cause I live in Holland
It maybe coincidence, the bottle I selected happened to be one of the favorites of the person that received the gift. It was easy to find on your site, and the price was right.
31 octobre 2024
Order was ready very quickly
Order was ready very quickly. Great prices - always keen to shop local.
28 octobre 2024
Ellie's Cellar offering exactly the…
Ellie's Cellar offering exactly the wine type I was looking for in the quantity I needed at the price I was happy to pay. All that with quick secure delivery. Very impressed!
16 octobre 2024
Ordered the case of wine on Tuesday
Ordered the case of wine on Tuesday, online and received the order on Friday. Really good fast service.
The Portuguese wine was also excellent. Very impressed.
10 octobre 2024
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