Caroline was so helpful & informative. I felt quite intimidated learning something so different from anything I've ever worked in, but she made me feel confident that I could do this. She's a very p... Voir plus
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The instructor (Michael) was very impressive. He took time to answer all questions and carried everyone along during the course. His knowledge of the subject was also excellent. He was able to answer... Voir plus
Had an EPC done and found a few mistakes, like giving the windows an average rating when the was only installed 5 months ago, also missed the smart meters in the property. So i emailed the gentleman a... Voir plus
Just finished the DEA week long classroom course led by Denise and found it all round outstanding. Denise really knows her stuff, is very patient and helped us through the process. The two days of act... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Elmhurst is the UK's largest training and accreditation scheme for EPC and Retrofit professionals. We DO NOT directly provide EPC assessment or retrofit services, but do support those that do through, technical support, training, software and auditing. ~ If you have a complaint regarding an EPC or assessment, we recommend contacting the assessor in the first instance. If no resolution can be found, please do get in touch with us, and we will independently review and investigate the matter.
Coordonnées de contact
16 St Johns Business Park,, LE17 4HB, Lutterworth, Royaume-Uni
- 01455 883 250
- enquiries@elmhurstenergy.co.uk
- elmhurstenergy.co.uk
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I have just completed my five day…
I have just completed my five day training as DEA. I am completely new to this training, and at first the portfolio work felt most overwhelming. But with the help of my assessor, AJAY, the whole process became so much easier. His patience, clear explanations and supportive approach made such a huge difference. AJAY took time to guide me through anything I was unsure about. I am truly grateful for his support. Anne*
Avoid any assesors connected with this…
Avoid any assesors connected with this company. They defend assesors that are not doing their job correctly. One told me to get another assessment which I did so that two assessments i paid for. Then they allowed him to change his rating because I complained. You shouldn't have to fight to get the correct rating. Im going to contact the government about this because it is wrong on many levels.
**20/5 Your response is like the kid who was 'dealing' with my complaint, who clearly needs retraining. Gaslighting is a form of abuse. You and your childlike employees need to think about how you speak to people, for a start you need to FULLY Understand the argument which you do not.

Réponse de Elmhurst Energy
Great Experience
Just completed this course and exam and highly recommend, the whole process from payment to completion was on point. Prior to signing up I spoke to an advisor about the course and their help and advice was flawless.
Elmhurst DEA Training
The DEA training with Elmhurst was very useful. They gave me everything I needed to complete the course. Thfoughout the case studies (completing energy reports on properties) my assesor Caroline gave me excellent feedback which helped me with any details I may have missed.
DEA Course Review - Amazing Assessor Ajay
The course was really good and straightforward, and I found the whole process easy to follow. Ajay, my assessor, was absolutely amazing — he helped me a lot throughout and always made things clear. His support made a big difference to my confidence and understanding.
ZOHAIB
I recently completed my DEA training…
I recently completed my DEA training with Elmhurst, and I had a very positive experience. The course was well-structured, clear, and practical, making it easy to understand the key concepts.
The support from the team was also excellent — they were responsive and helpful whenever I had questions.
I would definitely recommend Elmhurst to anyone looking to start or develop their career as a Domestic Energy Assessor.
Great team at Elmhurst
I went to Elmhurst back in 2018 to do a in person course to become a On Construction Energy Assessor and over the 2 days they were amazing. I am still with them today and carrying out training throughout the years to keep on top of new regulations. The team are great and provide excellent courses. I highly recommend them.
Great learning experience with clear support
I had a very positive experience completing my training with Elmhurst. The course content was well structured and clear, making it easy to follow. The feedback I received was very helpful. Overall, it was a smooth and supportive learning experience.
ABBE Level 3 DEA
Just completed 3 days on line DEA training led by Caroline P and found it great. Caroline really knows her stuff, she was very understanding and helped all of us through the process. Still going through completing the portofolio, having Denise as asessor. This is going well so far, amazing experience, great knoledge, could not recommend Elmhurst enough. Very professional, well settled in the EPC world, thank you Caroline, Denise and Elmhurst
Very well presented and explained by…
Very well presented and explained by Guy Fowler.
Informative and very helpful within my job role.
Clear, rigorous Course
Very Clear and rigorous Course in explaining each element of the software on how to use the software, as well as allowing workshop time to understand SAP ourselves.
Absolute rubbish
The EPC carried out must have been done in the dark, blindfolded and from the office as the rating given was made up of assumed ratings, the house was full of damp and mold and the floor collapsed and the roof leaked. The heating had to be on 24/7 or the windows would freeze on the inside, snow melted quickly off the assumed insulated roof. If you have an EPC with this lot I would suggest you take it with a pinch of salt. VERY VERY DISAPPOINTING service

Réponse de Elmhurst Energy
Elmhurst Experts
Fantastic service!!! EVERYONE in the non domestic team are efficient, professional, and very helpful with their depth of knowledge.
When you are in the middle of an assessment or on site, you get through quickly and receive the answers you require.
Well done!! keep it up
very easy to talk to
When calling in for advice the staff…
When calling in for advice the staff are fantastic with excellent knowledge and excellent communication skills.
Training courses are well managed and relevant to your needs.
From the first interaction I knew Elmhurst were the right people for me.
I looked at many accreditation schemes prior to registering with Elmhurst as an energy assessor, from the very first interaction I knew these were the most people centred organisation that really wanted to bring the best outcomes across the board. I have grown as an assessor over the years which is solely down to the support from Elmhurst.
Excellent rdsap software – reliable and easy to use
I’ve been using Elmhurst for my EPC service and I’m very happy with the overall experience. The software is straightforward, reliable, and works exactly as expected. Creating EPC certificates is quick and efficient, which really helps streamline my workflow.
The system is user-friendly and doesn’t feel complicated, even when handling multiple reports. Everything runs smoothly, and I haven’t experienced any major issues. It’s clear that the platform is designed with assessors in mind.
Overall, it’s a great tool for anyone working in EPC services. I would definitely recommend Elmhurst to others looking for dependable and efficient software.
Brilliant organisation been with them…
Brilliant organisation been with them almost 4 years highly professionals and always helpful
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