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Noté 1 sur 5 étoiles

Claim to have a perfect fit guarantee but you cannot exchange, have to send back returns at your own cost, only get a store credit rather than a refund and then their bundle pricing and constantly cha... Voir plus

Noté 1 sur 5 étoiles

States an easy return, no questions asked policy on their website but when you go to return they only provide a credit. Took 9 days to respond to an email about a refund. Wouldn't bother.

Noté 1 sur 5 étoiles

Took them a whole month to get me the order! I emailed their customer service email asked to cancel it and was informed that wasnt an option. Not had something ive ordered online take so long to be d... Voir plus

Noté 1 sur 5 étoiles

Unfortunately, I had a very disappointing experience with Emamaco. My order took **over a month to arrive**, which was much longer than expected. When I found out about the delay, I contacte... Voir plus

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Mauvais

TrustScore 1.5 sur 5

47 avis

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Tous les avis

(47)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Misleading advertising and slow postage

Always advertising sales which is misleading. Bought as a need for my pregnancy requiring compression support and was recommended them. However, I've been waiting 4 weeks which is extremely disappointing and not helpful for my pain or what I require them for. So by the time I get them, I won't actually need them. I wish I had read reviews first and bought elsewhere. Definitely not worth the wait. No communication from them either.

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

My order took 6 weeks to be delivered

My order took 6 weeks to be delivered. When you purchase a post partum product (to help with recovery) you would expect to use st least fome of the first 40 days/ 6 weeks pp? Well order yours well before you give birth
They would not suspend/ cancel order while o was waiting.
When it arrived, wrong sizing and material installed comfortable m.
Will never purchase them again

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I would give 0 stars if possible

I would give 0 stars if possible. I have been trying to get my refund for over a month now. Their sizing charts are so far off it’s ridiculous! They agreed to a refund a month ago, I sent the items back following their instructions and now I’ve been ghosted. I keep following up with email but get no response! I just get constant spam emails from them.

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Would give no stars if I could

Would give no stars if I could. Placed an order nearly 4 weeks ago. 3 items in stock, 3 on preorder. No where did it state while ordering that nothing would be sent until all items are available. I have contacted the company twice and found it incredible hard to get a response. Upon response, they refuse to cancel and refund the order despite the fact that I will not need half of the items by the time they are available. Customer support team are useless and just keep repeating that they cannot refund the order despite this being against ACCC guidelines.

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful company

Awful company. Order placed 16th Dec 2025, money taken, nothing received. Endless unhelpful email conversations with so called support team. In the end I eventually asked for a refund but they refuse to grant that and still I have not received my order. Do not shop here!

28 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst worst worst, scam business

Worst worst worst. I have never seen such incompetent team. I ordered my products on 4 jan now its 1.5 months I received only one product but the website shows all products are delivered. Customer Care is irresponsible they are saying they can't cancel the rest but they also don't have the product in stock. When do I wear the maternity leggings? After my delivery. This is absolutely irresponsible business. They let you order a out of stock products and don't ship unless you consistently email them to cancel. That to half the order.

4 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I would give this company 0 stars if I…

I would give this company 0 stars if I could. The quality of the products are awful, cheap and no where near the size recommendation on the website. The response from the team is non existent and with no reply or maybe 2 weeks after. No refund offered, just a store credit which I will never use. Disgusting company ripping off pregnant women with false advertising.

29 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst company ever!

Worst company ever!! Stay away! I am never usually one to write a review but after placing an order on 26th September for 3 pairs of pregnancy recovery tights I still hadn’t received my parcel by December 1st!!! By then I was 4 months postpartum so didn’t need the tights anyway. They were honestly horrible to deal with and the tights were crappy material that I could have ordered off SHEIN. I will be sticking to LSKD as their tights quality is hands down the best. 0 stars for Emamaco. Hope they shut down so no one else gets scammed

2 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS PLACE!!!!

DO NOT ORDER FROM THIS PLACE!!!!!
I placed an order on the 7th of September and am still waiting for over half of it, despite being told twice now that its been re-sent. They refuse to give me a refund and will only offer for the items to be re-sent (even though one of the items supposedly keeps selling out) or a store credit. I will never be shopping with this company again!!!!

7 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

BUYER BEWARE

My wife bought the recovery shorts from Emamaco 15 October 2025. The website clearly states 1-5 days for processing and 1-10 days for delivery - a maximum total of 15 days (just over 2 weeks). It took 6 weeks to revieve the product, which was 3 weeks after my wife's surgery. We reached out to Emamaco on a weekly basis as we hadn't received any order status update or shipping confirmation/details.
After a few ignored emails, they eventually responded to say it would still be weeks before the item was shipped and it would be shipped from an international warehouse. This extensive delay was never communicated in the sales process - we had no idea it was on back order and wasn't in stock and would take ~3x the processing and delivery times stated on the website. 4 weeks after ordering, the surgery had already happened and the product still hadn't even left the offshore warehouse. When we finally received the garment, it was wildly smaller than other products purchased recently from Emamaco of the exact same size - they were entirely unusable. They were also received three weeks after the surgery, by which point much of the recovery had already occured. Emamaco refused to provide a replacement in a different size and refused to provide a refund. The only options were to (1) keep the unusable product (incorrect sizing) that arrived way too late (well into the recovery period) and was deceptively sold to us (with no mention of the stock issues and delays), and with absolutely no financial compensation for the cost of the product or shipping, or (2) we were to pay for shipping the product (again) back to Emamaco for them to then eventually process a store credit for us to then pay even more to repurchase the same product in another size (product was bought on sale so would cost more) and pay for a third lot of shipping, to then (eventually - maybe another 6 weeks later?) receive the product, by which stage it would be entirely redundant as it would be over 3 months since the original purchase and well past the period required for recovery. We were left without a recovery garment after major surgery. We lost the money we spent on the product and shipping. And to add insult to injury, our only alternative is to spend even more money for something we now don't need due to Emamaco's deception. It's deceptive, heartless, cruel, and bordering on predatory.

25 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I waited 8 weeks for product to be delivered!

I ordered the Recovery Pregnancy Leggings one week postpartum to assist with muscle separation. I placed my order on 10th October, but I received no shipping updates or tracking number for 7 weeks, despite sending multiple emails with no response. The product was finally shipped and arrived 8 weeks after ordering.

By the time it arrived, I was 9 weeks postpartum and no longer needed the product. I requested a refund, but was told it was not possible according to their “terms.” Waiting two months for a product to be shipped with no updates is not reasonable under Australian Consumer Law, and I would have cancelled the order if I had been informed.

This experience was extremely frustrating and disappointing. Poor communication, unreasonable shipping times, and refusal to provide a refund make this a company I cannot recommend. Do not order from them.

3 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

This is the worst brand EVER I placed…

This is the worst brand EVER I placed an order with them 2 months ago still have not received nothing not even a confirmation email. I’ve emailed them multiple times and out of the 10 emails I have sent in regards to my order they have only responded to 2 emails advising that they are not going to refund the order as it will be an extra 2 weeks for delivery. They have no advised on the website that there is a delay nor told any customers of this issue. This is the most rudest customer service I’ve ever come across. 2 months later and still in the process of contact due to them not replying to anything. I ordered them for me once I gave birth and my child is now 2 months old and I’m being refused a refund.

18 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company, never shipped

I ordered maternity tights from Emamaco on 27 September 2025 and as of 15 November 2025 they still have not been shipped. I have emailed several times asking for order tracking and requesting a refund as their website states they ship to Australia within 2-10 days, but each response is clearly written by AI and they will not grant a refund as ‘the order has already been processed’, however they cannot prove the item has been shipped or even processed. I bought from an instagram ad and have reported them via social media. This is clearly a scam and I don’t want anyone else to lose their money.

27 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

6 weeks and no communication or order received from company

I ordered maternity leggings at the end of September and it's now been 6 weeks and I haven't had any order updates and haven't received anything. I emailed them a week ago to follow up but received no reply. Writing this review so people think twice before ordering, especially for pregnancy and postpartum

28 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not order from this company

Do not order from this company. I’ve ordered from them previously and had no issues, but this time it’s been 5 weeks with no dispatch. Emails aren’t being responded to. Unsure of the products will arrive at all at this point.

25 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

It's been a month

It's been a month, no products still. I was told another 1-2 weeks after sending multiple emails. I'm pretty sure shipping from an international warehouse, negates calling yourself an Australian company. There was also a delay on my last order, will never buy again!!!

24 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam. I placed an order 3 weeks ago and have not received any dispatch notification, update, or response to multiple emails. There was no mention of delays on their website, social media, or order confirmation at the time of purchase.

After I contacted them asking for a refund, they ignored all communication and then updated their shipping policy after the fact, clearly trying to justify ongoing delays after mentioning ACCC.

They also delete comments on social media from customers asking about missing orders, which shows there are many people experiencing the same issue. This behaviour is deceptive and unacceptable.

I’ve now had to dispute the transaction with my bank and thankfully recovered my money. Be very cautious this company should be avoided.

27 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Don’t even want to give one star

Don’t even want to give one star! Haven’t received my order after 3 months, keep getting told it’s been shipped from international warehouse. I have asked for a refund! They’re scammers!

19 juin 2025
Avis spontané

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