Empress Avis 

I ordered a pair of silver shoes in size 35. A day or so later I received an email telling me that the order had been canceled. When I placed the order they were on your website with no indication of nonavailability (most shoe merchants show an alert that stock is running low and then that they are out of stock. And most merchants send an email stating that they're so sorry but that item is now out of stock. all I received from you was a cancellation. I subsequently ordered a tan pair with no difficulty, but I really wanted a silver pair. The date below is approximate.

I do adore your square toes shoes…very forgiving for my bunion. First pair I ordered in my regular size and they are a bit short. 2nd pair I went up from a 10 to 11 and they are much better; and I can adjust the strap for my narrow heel.

I’m trying to stretch out the size 10!

Empress makes it so easy to do business with. Even when I’ve had to return items, it was very easy. The quality and comfort of the shoes are great too.

Simple ordering, timely delivery, amazing product duct!

your shoes are so amazingly comfortable that i wear them just about every time i leave the house. there is always fast order recognition as well as regular updates. i recommend them to everyone and get multiple compliments when i wear them as i have multiple pairs. thanks for making such great shoes and having such wonderful communication.

I absolutely love my two new pairs of square toes flats. I purchased a black pair and a wine pair. They are very comfortable and fit well. I was surprised that on the first day I was able to wear them for nine hours. My feet were not sore and my bunion was on aching. Very impressed. I will definitely be purchasing more!!

I was skeptical of buying something that advertised on Facebook. I’ve had bad experiences. Anyway. The service was great! Unfortunately, the shoes won’t work for me. I will use them as house slippers. They are cute and if you don’t have problems with your feet, then they will work for you!

The delivery was good as to timing and the ease of tracking. Also I liked the size chart

Beautiful shoes, great company

Well made, nice looking shoes, very comfortable, arrived quickly.

Love that there flats, but with cushion to feel comfortable. The scare shape in front of toes. Going on the second pair. Have them to my self for Christmas!! 😊

My second pair of Empress. How I love the soft leather, the perfect fit and the fact that I can wear them all day with no problem. The shoes arrived quickly after ordered as ordered. I have recommended this company to multiple people after they have commented on my shoes.

Beautiful comfortable shoes. well made. excellent customer service

I went up in size compared to my last pair of empress shoes and they are much more comfortable

They got back to me pronto on all my enquiries-thank you for the professional service AND products! x

No shoes and no customer service. Ordered the shoes 11 days ago and I cannot get these people to respond in a comprehensible manner. All I want to know when they’re shipping, so I can track the shipment. It looks like all they’ve done is print a label. Every time I email/text they respond with links to junk shipping websites.
I live in the States and not somewhere that would require a cart and donkey for delivery! I want to know where my shoes are. I want someone to respond to my questions.
Buyer beware…

I ordered the flats in Wine a couple of weeks ago. The shoes came in good time -I'm in Canada- and are very comfortable, as advertised. I specifically purchased the Wine ones because in the pictures, they looked to be a sparkly ruby red. I was a little disappointed that they are much darker and less sparkly than the pictures suggest (maybe the name of the colour should have been a tip off for me). Return shipping will be expensive, so I will keep them (they ARE cute). Perhaps the website pictures could be updated to show them in different light that reflects the darker hue?

The shoes arrived on time in a tracked package, the boxes included a shoe bag, and a little rose wrapped in a ribbon as well as the shoes themselves which fit just like the charts said they would and are very comfortable. I like that they cut down on extra packaging by sticking the socks I ordered in the boxes themselves, which by the way are very nice shoeboxes and one of mine has already been pressed into service to store buttons. I love this company, and how it doesn’t have 10,000 types of shoes but instead sells only a few and concentrates on doing that really, really well.

These are the most comfortable flats I have - 4 pairs and counting... They fit perfectly on my wide feet. I love that they are leather, not completely man made material. I wish they were less expensive, and I would order more, but I do understand one must pay for quality. Love the attention you put to detail in the packaging!

I had a double bunionectomy surgery, and finding comfortable shoes was a challenge for me until I saw an advertisement and decided to give it a try. They are the most comfortable pair of shoes I have ever worn, and I purchased four different colors to match with my clothes. My sister bought four more because she was totally in love with them too. Their customer service and support are top of the line!