Purchased from Australia. The shoes are a smaller fit than the regular size EU39 that I buy. I tried to cancel the order the day after purchase, as I had read the Trustpilot reviews and got cold feet... Voir plus
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Lisez les avis des autres
Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Voir plus
The quality and attention to details is superb. The shoes are well made, arrive with shoe bags, artistic drawing card or rose including. Well done! The only drawback is longer waiting time after pl... Voir plus
I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our goal is to create the most comfortable and stylish shoes in the world.
Coordonnées de contact
Australie
- empressaustralia.com.au
3,9
Bien
675 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Great product, great service
The products are top quality and customer service is prompt, warm, and professional.
10 août 2023
Cute-Great customer service!
Very cute. Fast shipping. BUT was supposed to get a free pair of arch insets and they were not sent.
Update: wow! They actually read this and are sending the inserts. Great customer service!
11 août 2023
Réponse de Empress
Dear Cynthia,
Thanks for taking the time to leave us feedback. I'm glad you like your new shoes, and apologies if you didn't receive your arch support insoles. I'll arrange for a pair to be sent to you. Please let me know if you have any questions.
best wishes,
Kate, Empress
I love my square toe flats
I love my square toe flats, and the new inserts make them much better!
The shipping was very easy and quick.
7 août 2023
Avis spontané
extremely helpful
extremely helpful, no problems shipping to Scotland, fast service, great products.
27 juillet 2023
Avis spontané
These shoes are awesome!
These shoes are awesome! They are so comfortable, chic, stylish, and just overall a dream for your feet. If you have wide feet, especially in the toe area, these shoes will thank you!!!
7 août 2023
Soooo comfortable!
Easy ordering, swift arrival, comfort, fit and looks. All as hoped and exceeded expectations! Love my new empress shoes.
15 août 2023
Avis spontané
I am on my feet nearly the whole day
I am on my feet nearly the whole day, and these shoes are a great support. My feet have the space they need for working.
12 août 2023
Shipping is very slow
Shipping is not good. I purchased shoes on Friday August 4. On Thursday August 10, at 9 pm, I'm still waiting for it to go to USPS.
I like the shoes but the shipping time is not good.
3 août 2023
My miracle shoe
I just received my first pair of your shoes. I am so impressed. I have severe bunions and the shoes are so comfortable. I love them so much I ordered two more pairs and a few pairs of your socks. I travel a lot and they will be not only comfortable to wear around the airport but easy on and off at TSA. I love the bag that came in the box which I can store my shoes in, in my suitcase and keep any dirt away from my cloths. A big thank you!
8 août 2023
Easy ordering process, great shoes!
Easy ordering process. Good info about determining fit. Thoughtful follow up. 😊
1 août 2023
Avis spontané
What wonderful shoes
What wonderful shoes! Stylish and so comfortable. The cloud insoles make a perfect pair even better! Thank you!
7 août 2023
Terrific Customer Service
The shoes are perfect for my wife feet and so comfortable and soft! There was an issue with my original order and the customer service was swift, courteous and supportive! I could not have asked for more!!!!!
27 juillet 2023
Avis spontané
Love your shoes so much that I ordered…
Love your shoes so much that I ordered another pair 😍
29 juillet 2023
Avis spontané
The most comfortable shoes ever
The most comfortable shoes ever, it’s like walking on clouds!
7 août 2023
Avis spontané
Great shoes and service!
Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet gesture, I’d skip the pretty plastic rosebud, though, and gain even more environmental points 🙂 The company also makes it easy to contact them by emailing and asking if there are any questions etc. I’ll be back 😁
4 août 2023
Avis spontané
I absolutely love my new shoes
I absolutely love my new shoes! Buttery soft leather and so comfortable. I have a wide foot with high arches! This makes it difficult to find shoes. The ballerina flats were awesome so I had to get a pair of heels. The customer service I experienced was stellar too. My first order resulted in me receiving shoes not of the proper fit. When I reached out, the response was swift and the problem corrected immediately. I can’t say enough good things about the product or service. I will certainly be buying again.
26 juin 2023
Avis spontané
I am a a repeat customer
I am a a repeat customer. The only thing I noticed on this pair of shoes is that the elastic on the right shoe is not the same as that on the left, or the other 2 pairs I bought. It is not as sturdy.
19 juillet 2023
Avis spontané
Excellent service
The shoes came very promptly, but there was a problem (mine, not the shoes). The customer service is absolutely amazing!
7 juillet 2023
Avis spontané
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