Encom Energy Ltd Avis 

From the initial meeting at the our home, Encom demonstrated a strong commitment to understanding the specific requirements and expectations for the installation. Their approach involved thorough discussions to clarify specifications, ensuring that the project was tailored to our needs. This attention to detail helped build trust and set a solid foundation for the project.
Throughout the installation, Encom maintained clear communication, providing updates and addressing any concerns promptly. Their team exhibited professionalism and expertise, which was evident in the quality of the work performed. The installation was completed efficiently with no issues, reflecting Encom's dedication to delivering high-quality service.
Overall, the excellent job carried out by Encom, from the initial consultation to the final installation, resulted in a great experience for us, showcasing their commitment to customer satisfaction and quality workmanship.

Excellent experience from initial phone contact to home visit and installation. Concise information well delivered and every question answered. Installation very professional, clean tidy and very considerate of the property. Very happy to recommend

The product is great, the responsiveness to issues and queries not so great.
Our battery was installed on a Saturday morning 2 days after we moved in: I sense to accommodate us which was great. Unfortunately something went wrong during the installation and it took 2 weeks before it was rectified despite emails and calls to Encom every other day.

Challenged with choosing the right Solar PV company I stumbled across Encom and I'm so glad i did.
The whole process from quoting to installation and activisation could not have ran smoother. Neil in sales was very accommodating explaining the whole process and savings thoroughly. The installation ran like clockwork with both the panels fitters on the roof and system installers in the garage working efficiently and tidily. I have since recommended Encom to a relative who also can't fault the process.

Great service throughout the entire process - highly recommend

Efficient complete survey, fast installation, great support and follow up, great package handover, ready for export sign up.

Great experiance

Our experience of Encom from initial survey, panel install, electrical connection and Admin was all very good;

All staff were professional, courteous and helpful.

They offered value for money, met deadlines promised and as such I have no hesitation recommending them.

Encom Energy Ltd recently installed Solar panels and a 10Kw battery at our home.

Our journey with them from initial survey, panel installation, electrical connection and admin back-up was very good.

They delivered value for money, met deadlines as promised and kept in touch throughout.

No hesitation recommending them.

no hitches. All went according to plan

They talk a good game but once up and running there’s not much in the way of customer service when things go wrong. I’m hoping for some reassurance from the electrician but so far I’ve only had vague and unconvincing reassurances from the salesman. I’m still suffering random shutdowns of my inverter for 14 hours at a time with no clear explanation of what could be causing it.

Great experience from start to finish. The work was done on time, quickly and to a high standard.

Professional service from initial contact to delivery. Friendly and very helpful.

Overall great experience from the team making the appointment for Neil to call and take me through the process. Looked at my needs and offered a few different options with the choice of adding extra panels on the day of installation. Install was painless and the guys did a fantastic job. Connection to the grid install was just as simple and the finished job was clean and straightforward. The guys gave me an overview of the system, how it worked and the app approval and download along with connection to my internet service. Couldn't fault anything with the overall experience.

Excellent service, I have to say very tidy work, living in a new build with decorative bricks I was concerned how cable would be run externally. My equipment has been installed very tidily in the loft. Would recommend these guys.

Great service overall, best price and very happy with performance so far. The team at Encom were very helpful resolving any queries that I had would definitely recommend to friends and family

The ENCOM Team arrived on time, were extremely efficient in installing the solar panels, inverter and battery and ensured that they tidied up before departing. ENCOM also were very quick proactive in answering a few follow-up questions.

Excellent staff always there to help. The team at Encom are second to none for ease of dealing with. From the initial review to the install team and trouble shooting a couple of issues. You couldn’t get a better overall service. It then helps that the prices are very competitive too. Well done and thanks

Fantastic customer service. The price was very competitive too. The work was carried out to a very high. Even NIE commented on how good the work was! Highly recommended.

Very impressed with the Encom experience from start to finish and would recommend. The Business Development Manager put together a package that best suited our needs and answered all follow up questions knowledgeably & promptly.
The installation went very smoothly, the team were skilled, tidy & polite & took time to explain how the system worked and that I fully understood everything before they left.

Everyone we dealt with at 'Encom' was very professional. They took a lot of time to research our project, then explained everything in very simple terms and advised us well on the best solution for us. Then once we gave them the go-ahead, the installation was absolutely seamless and ran like a dream. I would highly recommend them to anyone who is considering their Energy efficiency.