Encom Energy Ltd Avis 

I have had an excellent experience with Encom from first contacting them for a quotation to installation and handover.
Cost was the most competitive of all my quotes and the team were by far the most professional and pleasant to deal with. Highly recommend Encom Energy to future customers.

Delighted with the experience from start to finish. Sales team were very patient initially and worked through various configuration options. Really pleased with workmanship and final handover including all the required forms submitted. Would recommend - based Coleraine.

The whole process was very well explained to me. Installation was completed very quickly (half a day) and very tidily. The system was well specified and covers our needs very well. I would not hesitate to recommend ENCOM!

Fantastic service from initial consultation, which was thorough and detailed. Drawings and proposals had been completed before the visit. Everything was fully explained. The sales team were friendly and accommodating. Installation was completed as arranged over two days by hard working and courteous staff. Delighted with the service from start to finish!

Submitted an enquiry with Encom and was very quickly contacted by Neill who, the next day submitted a quote based on the info I had given him but subject to a house inspection. The aesthetics of an installation was important and Neill, with the approval of a previous customer showed me one of their installations with the same panels on the same roof tiles as mine. We subsequently agreed on a 2 roof, 14 panel installation with a 10kw battery. They initially quoted a 2-3 week lead time but subsequently offered me a slot the following week due to a postponed job. They were in and out in one day only returning the following day for an hour to tweak the system. The electricians and roofers were excellent making sure that everything was in the most appropriate place and not just the most convenient for them. They were not taking any shortcuts leaving the place as good as they found it. It was obvious the customer was paramount. I could not recommend Encom enough. The system is amazing. We have used 32p worth of electric in the past 2 weeks. (Not sure but I think we put the washing machine and tumble dryer on at the same time. Enquiries are continuing 🤦‍♂️🥴)

From start to finish encom were excellent. The info from the sales team was detailed and used tools I'd not seen from other companies. And they were great in accommodating out timeliness. They took extra time and effort to ensure cabling was hidden away behind stud walls. The main installation was done in a day (just took about an hour on the second to finish off). So far it's been an excellent experience.

Very pleased with our recent PV installation by Encom Energy. Would recommend.

Great experience from first call to hoaie call for quote, install and handover. The team were professional and friendly and so quick with everything installed and running within three weeks of the first contact.

Great service from start to finish. Unlike other companies I contacted they wanted to visit my home for a survey before providing a quote. There was no hard sell, just good advice. The installation was completed with minimal inconvenience. For anyone considering a PV Panel and battery install, I would highly recommend this company

Delighted with my Solar PV and battery Storage System from ENCOM Energy! Went for 2 x 10kW batteries and i love being able to store my energy from the panels during the day when I am out at work.

Encom were so helpful and easy to deal with, from the first contact, to the installation and aftercare, the service was first class. They have also been very quick to respond to any queries I’ve had.

Great company with excellent knowledge and workmanship.
Staff are friendly and communication was excellent throughout the whole process.
Very happy with the products and service provided.
Would highly recommend ENCOM

From start to finish encom have provided an efficient and highly skilled service. Delighted with our solar panels and storage battery. From very first dealings to final instal nothing was a hassel. Great all round service. Have since recommended them to family and friends who are all equally happy. Do not pass encom!

Excellent service and installation, would highly recommend Encom.

Helpful and conscientious from start to finish.

Very pleased with Encom,
Came when they said they would, clearly understood what was the best option for us and installed without fuss! very knowledgeable! System working great.
And they are nice people to work with!

From initial survey to installation and aftercare, the Encom energy team could not have been more helpful. The installation team were meticulous and had us up and running in a couple of days. The ability to be able to store the energy made by the solar panels in batteries or by charging overnight on the cheaper rate economy7 is a game changer especially now with the increased rates. I would highly recommend Encom energy.

ENCOM came recommended by a trusted friend and they were great. I had done some research on suppliers, panels, and battery options so from the first visit I was impressed. The technology was explained to me well. There was no issue with any questions and lots of options were discussed. The quote was detailed and clear. I went for 5KWH (14 panels) with 10KWH battery and heating eddi. The fitting was very professional and they guys who actioned it new there stuff. After fitting they answered all my questions well and came back out to help with eddi setup issue. I found out I can control the eddi also from an app.
It takes a while after that to get the registration for the mobile Control App, the paperwork to setup export and notification to NIE but Encom dealt with all that well and kept me in the loop. That said I have not actioned the export yet as I am still waiting for my meter to be changed to import/export by NIE. At time of writing end of November 2022 the queue is around 2.5 months but they have 90 days from notification to action this swap so I have a while to go. Once I get it I can the swap to E7 to charge the battery overnight if there is not enough sun.

Before you go down this route:
1. Know the profile of when people are in the house. It’s the first thing they ask.
2. Know your average KWH over a year from your bills
3. Check your roof orientation and make sure the south facing portion is big enough. I had some shade adjuster fitters for a small part of my setup. In any case the quote comes with detail of the suggested sun movement across the sky and possible output.
4. The solar panel spec says it looses 1% efficiency per year over the guarantee period. So if you looking at 20 years the output may drop by 20% so size the initial output to accommodate this.
5. You will need quite a space for the inverter and the battery box if you buy it. This space needs to be close to the Fuse box. In my case there was enough room above OK. I also opted to have my old fuse setup changed to latest circuit breaker technology.
6. Make sure setup has a spare spur to charge an electric car – unless you go for that option now.

Install team were very professional & friendly, all completed within a day with little inconvenience.

The best solar panel installer in N Ireland in my opinion. Everything went well and they are very innovative. Willing to answer all my questions and helped some of my friends too. Energy generation and eddi water heater working as well as predicted.
Only reason this wasn’t a 5 out of 5 was the delay in getting my paperwork done and lack of support in filling in very difficult forms for the NIE export registration