End of Tenancy London Avis 117

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our cleaning was completed on Sunday, and we are absolutely delighted with the service. The team arrived early, assessed the property right away, and got straight to work. They finished ahead of sch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tseko and Oleg came to clean our large 3 bedroom 2 bathroom house at the end of our tenancy. They did a really good job and we were impressed, they even managed to clean a big mark off the inside of t... Voir plus

Noté 5 sur 5 étoiles

Our friends recommended this company at the last minute, we booked them for the next afternoon. Really really fast and easy to organize. They arrived on time and start to work immediately, spent a lot... Voir plus

Noté 5 sur 5 étoiles

I used the company last week for end of lease cleaning for my flat. The fabulous job was done with high standards and keeping eye on the details. The communication with the office was smooth and pleas... Voir plus


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

The team arrived on time

The team arrived on time, fully equipped, and got straight to work. Every room was cleaned to a high standard, especially the floors, bathrooms, and surfaces. The property looked noticeably better once they finished.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Honestly the best cleaning service

Honestly the best cleaning service. Amazing end of tenancy clean, my flat was left spotless.

Reliable people

21 février 2026
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Réponse de End of Tenancy London

Hello Gabriella,

Thank you for sharing your lovely feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 5 sur 5 étoiles

Highly recommend 👌

I am very pleasant with the service.
Booking was simple, and the quality of the service was exceptional!

18 décembre 2025
Avis spontané
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Réponse de End of Tenancy London

Hello Emiliya,

Thank you for sharing your lovely feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 5 sur 5 étoiles

Truly outstanding service

Truly outstanding service. The end of tenancy clean was thorough and completed to a very high standard.

28 janvier 2026
Avis spontané
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Réponse de End of Tenancy London

Hello Mandy,

Thank you for sharing your lovely feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 5 sur 5 étoiles

I honestly couldn’t fault anything

I honestly couldn’t fault anything. Our end of tenancy clean was carried out perfectly and I’m very happy

19 décembre 2025
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Réponse de End of Tenancy London

Hello Martin,

Thank you for sharing your lovely feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 5 sur 5 étoiles

A reliable and professional company

A reliable and professional company. The property was left in perfect condition. Highly recommended

3 janvier 2026
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Réponse de End of Tenancy London

Hello Riccardo,

Thank you for sharing your lovely feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 5 sur 5 étoiles

Exceptional Service, Spotless House

Our cleaning was completed on Sunday, and we are absolutely delighted with the service. The team arrived early, assessed the property right away, and got straight to work. They finished ahead of schedule and left our home spotless — even the areas behind the radiators were immaculate. Truly exceptional service.
We are able to book 48h in advance for a cleaning service on Sunday afternoon.

11 janvier 2026
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Réponse de End of Tenancy London

Hello Daria,

Thank you for sharing your lovely feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 5 sur 5 étoiles

We were preparing to move out and…

We were preparing to move out and needed an end of tenancy clean done properly, so we decided to give this company a try. Booking was easy and stress-free. They showed up right on schedule and immediately started working through their checklist. They cleaned every corner with care, including the oven, bathroom tiles, and inside all the cupboards. The carpets were left looking almost new. The flat looked perfect for the checkout inspection. Great cleaners and great communication throughout. Definitely recommend.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Recommend without reservation

I don`t know where to start. I urgently needed a cleaning company for end of tenancy cleaning. The first company that I found was End of Tenancy London, and I called them. Vanessa answered the phone, and even though I needed a cleaning done the same day, she managed to organise it for me. She was very polite and patient, really listened to me, and was able to find a solution rapidly. After a couple of hours, the team arrived at my property. They had all the equipment for the cleaning, and due to the urgent situation, they began to work immediately. Needless to say, I was impressed by their cleaning skills; my house looked fantastic, and I can't imagine a better outcome of the situation. The overall cleaning was amazing, but I was specless with the way the carpets looked after the washing.
In conclusion, it was a pleasure to use their services and I will recommend them to all my friends.

3 décembre 2025
Avis spontané
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Réponse de End of Tenancy London

Hello Mihaela,

Thank you for sharing your feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 1 sur 5 étoiles

Horrible - Beware!

We moved into a flat which was supposedly "cleaned" by this company. Upon moving in, we immediately noticed sticky floors, boot marks on the floors, windows not cleaned, washing machine gasket was suuuper slimy and gross, kitchen cupboards still had sticky fingerprint residue, etc. The cleaners even left a vacuum head on the sofa. When we called them to complain, they asked for the inventory report move in condition. Unfortunately, the company who conducted the inspection also did a poor job and did not notice these things (they also didn't notice a broken oven door!). So because of two incompetent companies, we were left with the task of cleaning this flat in addition to cleaning our previous flat, with several additional costs incurred. What a horrible experience, which was supposed to be a positive one with our new baby, moving into a bigger flat. We strongly advise NOT to hire this company!

17 octobre 2025
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Réponse de End of Tenancy London

Hello Geraldine,

Firstly, we would like to clarify that the service provided to our current client, Lucia, was on Sunday, October 12th. We received your complaint as a third party on Friday, October 17th, at approximately 4:30 p.m., merely one day prior to your scheduled move into the flat on Saturday, October 18th, and your request for a second visit at 8 am. Due to these actions and the notably short notice, we were unable to thoroughly review the case or respond accordingly. Furthermore, we provide a 72- hour guarantee for our services; as such, the guarantee had already expired by Friday.
Despite the circumstances outlined above, we were willing to organise a second visit upon receiving an inventory report from an independent inventory clerk. After requesting the report, you ceased contact for months. During this period, we contacted our client and received the inventory report, which, in the professional opinion of the inventory clerk, confirmed that the property was cleaned to the highest standards expected by our agency, and our client received their full deposit. As a professional end of tenancy cleaning service provider, we are responsible solely for complaints submitted by our clients, for whom we carry out the services. We would like to emphasise that you have never utilised our services nor employed us for any cleaning appointments. Consequently, we believe that your demands are unreasonable. As third parties in this matter, we have not received any concrete evidence indicating that you have actually moved into the flat serviced for Lucia.
We possess sufficient evidence, including an inventory report from an independent inventory clerk, photographic documentation taken before and after the service, among others. We intend to pursue legal action concerning allegations of damage, which were not mentioned within the subsequent two months following the service, and for all defamatory statements contained within your review.
We regret the necessity of taking such actions; however, we are genuinely concerned by your conduct.

Best Regards,
Vanessa

Customer Support
M: +4475 2666 0687
E: office@endoftenancylondon.co.uk
W: www.endoftenancylondon.co.uk

Noté 5 sur 5 étoiles

Professional service

Quick, efficient and high-quality service. Great communication and absolute professionalism. I would highly recommend and definitely will use their service again in future.

3 novembre 2025
Avis spontané
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Réponse de End of Tenancy London

Hello Andreana,

Thank you for sharing your feedback with us!
We are glad to hear that you enjoyed our service, and we look forward to assisting you again!

Noté 1 sur 5 étoiles

Refund promised. Never arrived after months of chasing

Booked a clean then tried to cancel in accordance with their refund policy. They promised to refund me minus a cancellation fee. I never got the refund despite months of calling/emailing.

Avoid!

1 avril 2025
Avis spontané
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Réponse de End of Tenancy London

FAKE FAKE FAKE

We do not have an appointment under the name Michael McGrade on the 1st of April. We tried our best to contact this "person" and request the information or any supporting evidence of payment or using our company, but we never received anything.
We think this is a FAKE review and an attempt to ruin our business reputation.

Best Regards,
Vanessa

Customer Support
M: +4475 2666 0687
E: office@endoftenancylondon.co.uk
W: www.endoftenancylondon.co.uk

Noté 5 sur 5 étoiles

Great service, Great Comms

The team did a good job for end of tenancy cleaning
- my landlord is impressed. Vanessa is very thorough and clear during the process to make sure I am aware of every step. Not the cheapest but worth every buck.

Will definitely come back if need another cleaning.

30 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Very Good service

Very Good service, The team did an excelente job as I needed a deep cleaning in my house,very pleased with the service!

11 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Very Good service

Very Good service, The team did an excelente job as I needed a deep cleaning in my house,p0 very pleased with the service! I will recomended it, is very good organice companny and friendly!

10 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great job 👏

We had to move house and needed to find someone to do a professional end of tenancy cleaning. I recommend them because the team did a great job, they were very professional, polite and helpful. Well done and thank you 😀

18 janvier 2025
Avis spontané

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