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Hormn Avis 

781
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tested a year ago with EMC and then tried to fix the low results myself naturally. A year later nothing had improved - I was hesitant, but did my research and saw that the doctors suggestions aligned... Voir plus

Noté 1 sur 5 étoiles

My experience: The initial consultation was great, sorted a plan and did bloods etc, started treatment. 3 months later ran out of treatment, had no message from them to do blood test... Voir plus

Noté 5 sur 5 étoiles

Ive only just begun treatment plan with these guys but so far the have been absolutely wonderful , very informative and transparent so far , the blood work and Consultations have been straight forwar... Voir plus

Noté 5 sur 5 étoiles

Hi, my experience so far with hormn has been hassle free, and easy, doctor is very understanding and makes this process as easy as possible 😊, I looked into other services before choosing hormn and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique

Écrit par l'entreprise

We’re building a new standard in telehealth – science-backed, stigma-free, and led by Australian doctors you can trust.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

781 avis

5 étoiles
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1 étoile

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A répondu à 50 % de ses avis négatifs

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4,0

Tous les avis

(781)

135 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My energy has improved

My energy has improved. My ability to handle my workload and train has improved. My over all wellness has improved. I’m enjoying the process so far

27 août 2026
Noté 1 sur 5 étoiles

Used to be good, but now avoid.

They were just fine before the rebrand from Enhanced Mens, I had a nurse and doctor that I regularly spoke with and things seemed to be going okay. Then the rebrand came through, the nurse was gone, there was no direction or help. I had to keep following up with them to figure out what was going on. The customer service is woeful. They put all the prices up and still charged for blood tests which they said were going to be free with the price increase. They changed their pathologist "platform" without any notification. I took my referral to my pathologist I had been going to forever and then was told it was the wrong one and I would have to pay for another. The pathologist meanwhile also charged me for the blood test, told me they emailed results to Hormn but they tell me it wasnt on their "platform" so they dont have it. They emailed it to you, what are you on about? Nothing but complete frustration and lack of service, there are better options out there.

EDIT: They say below they have always used Healius, but it is simply not true. I have records of using Clinical Labs for all my previous blood tests with Enhanced Mens Clinic. They also say they sent 4 different emails, I have one email which explains whats changing in the upcoming rebrand, but no directions and i dont delete emails.

27 août 2026
Avis spontané
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Réponse de Hormn

Hey Grant,

I am sorry to hear that the transition to Hormn hasn't been smooth.

A large part of our changes gave patients access to a portal which would allow them to book a consultation with their doctor at anytime (not a nurse), which would be able to deliver a higher quality of care.

When we did transition to Hormn, we sent patients 4 different emails with an explanation on what to do next (fill out questionnaire and book in with doctor), however I understand emails can get lost ion the inbox, and I am sorry this may have happened.

As of tomorrow all ongoing blood tests will be bulk billed.

Sorry to hear about the pathologist. We have always used Healius - even when we were with iMedical.

When pathology referrals are not taken to a Healius lab, but to a different lab, we do not receive the results. Which is why we request that patients only attend healius pathology labs, to ensure we always get results back and that patients are not charged again.

Noté 3 sur 5 étoiles

Honestly

Honestly, service is really poor since new management. Prices have been jacked up too.

25 août 2026
Avis spontané
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Réponse de Hormn

Hi Kevin,

Thank you for letting us know. Since the transition to Hormn we now have 12+ doctors on board (ensuring low wait times), and we have also massively sped up our customer support response times, which are always responded to on the same day.

If we fell short please let us know what happened via email support@hormn.com and we will help out ASAP

Noté 1 sur 5 étoiles

Marketing says repeatedly the first…

Marketing says repeatedly the first blood test is free. A week after i get a bill for $60

24 août 2026
Avis spontané
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Réponse de Hormn

Hi,

The blood tests are bulk billed, meaning Medicare covers the cost. In some instances if you took the blood test twice, the pathology lab (not Hormn) will send an invoice as Medicare will not bulk bill the same biomarkers that have been tested within a short time frame.

Noté 5 sur 5 étoiles

Fast response to all my questions

Fast response to all my questions.
Having a Dr available to do a phone consultation when I was first getting started was really helpful

14 août 2026
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Réponse de Hormn

Thank you so much for the kind words!

Noté 5 sur 5 étoiles

The experience has been good

The experience has been good, the doctor explained carefully everything I needed to know and just how it all works. The medication turned up pretty quick and is working well.

11 août 2026
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Réponse de Hormn

Thank you kindly! Glad to hear treatment is working well

Noté 5 sur 5 étoiles

A great and easy made process to get ontop of your health

Hi, my experience so far with hormn has been hassle free, and easy, doctor is very understanding and makes this process as easy as possible 😊, I looked into other services before choosing hormn and yes I found some that where cheaper and I see a few reviews of patients complaining about cost..but at the end of the day you pay for for what u get..if you want poor service slow turnaround go the cheap route.. but if you want very fast action to get your health back, then hormn is the one for you..absolutely happy, thanks hormn

17 août 2026
Avis spontané
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Réponse de Hormn

Thanks so much for the kind words!! If we can ever be of assistance please let us know!

Noté 5 sur 5 étoiles

I only wish I had discovered Hormn…

I only wish I had discovered Hormn sooner! The entire experience has been amazing from start to finish. The testosterone replacement therapy (TRT) process has been incredibly smooth, straightforward and stress-free, with excellent support and communication throughout.

I couldn’t be happier with the experience and would absolutely recommend Hormn to anyone considering TRT. Five stars all the way! ⭐⭐⭐⭐⭐

15 août 2026
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Réponse de Hormn

Thank you for the kind words! We are very happy to hear you've had a great experience!!

Noté 5 sur 5 étoiles

Great Service

Good online portal, good fast information with knowledgeable doctors. Far easier than visiting a GP and feels like a more premium service

11 août 2026
Noté 1 sur 5 étoiles
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Réponse de Hormn

Hi, thanks for letting us know. Our customer support team replies the same day, and our doctors are available usually within 1-2 days for a consultation when booked through the portal.

Please send any support requests to support@hormn.com and we would be more than happy to help you ASAP

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