EnrgTech Avis 

I recently ordered from EnrgTech, I found their website easy to use, even with the wide range of products. Ordering from them was painless and delivery was swift. Will absolutely be ordering from them again in future

Ordered a product at their website. Immediately got an email afterwards that the product was not in stock, order was cancelled. Normal refund was not possible for some reason (like what?)

I had to provide bank details for the refund. Despite several emails assuring me that the refund process was of top priority, i have not received anything and it's been about 5 months. They also stopped responding.

It seems this company does this on a frequent basis and makes money on people forgetting or not having the energy to try and get their money back.

It's just disgusting. How is this even legal

Please respond to this and just give me my money back so i won't have to go through the chargeback process
Order 122917

I see my experience isn't a 1 off and loads of other reviews saying the exact same thing! So Please Avoid!

Ordered in Stock items in November 2025, stated 5-7 Day dispatch time, never dispatched, when I did originally email they were quick at replying, said goods will be dispatched end of the week. Never happened, asked for a refund, and again quick reply saying no problem, 15-30 days for it to re-appear on card.
However refund never came, every month told the same copy and pasted messages, "Please be assured that your refund is scheduled to be release this week and has been prioritized accordingly." and "I continue to actively chase this internally"
They have now stopped replying to emails since May 2026, I've since gone through credit card company to get the funds back.

Easy ordering
Placed an order online which was straight forward. I received the acknowledgement straight away. The order arrived in just over a week which is not bad.

fast delivery, product as described

Absolute scam of a company, do not buy from them. No delivery of "instock" items, no explanation, still awaiting refund.
Sales email inbox is full so rejects all emails. Conviced all calls are diverted to a foreign call centre. Avoid at all costs. How companies like this get away with it is beyond me.

great product and customer service and a promise that the deliveries will be faster in near future

Very clear information and quick responses with enquiries, always helpful and fairly prompt deliveries :)

Very slow delivery >3 weeks and goods still not arrived. Goods evidently not in stock which was not stated. Inadequate communication. Poor telphone customer service - overseas call centre couldn't track order progress or provide ETA. Sales dept. ignored emailed request to cancel this £230 order as I had to order elsewhere. I will not order from this company again.

SO SIMPLE TO ORDER, FROM THE VAST RANGE OF PRODUCTS. GREAT PRICE AND GREAT TRACKED DELIVERY. WELL DONE ENGRTECH, TOP MARKS.

I recently ordered a couple of items from Enrgtech. The package has been delayed a bit, but I’m okay with that as these things can happen sometimes. Communication has been reasonable so far, and the ordering process itself was straightforward. Hoping the items arrive soon and in good condition. Overall, a decent experience up to now.

Delivery was quite slow , although delivered eventually
there was no feedback unlees i chased them

We recently ordered a Novotech Flow Switch for a HIU unit and it came with great customer service, prompt delivery and was a great product, would recommend.

I placed an order (#121838) on October 1, 2025. The company cancelled it on October 15 due to stock issues and promised a full refund within 14 days. It is now May 2026, and I still haven't received my £404.74.

Customer service keeps giving excuses about "internal system issues" and "technical constraints" for months. They even tried to force a credit note instead of a refund, which is illegal.

I have officially reported ENRGTECH LTD to Action Fraud (UK National Fraud & Cyber Crime Reporting Centre) with reference number RF26050227182C. I am also initiating a chargeback through my bank. Avoid this company at all costs if you value your money.

Total Scam

First thing you'll notice is that they buy 5 star reviews. Go through them, they're all posted at around the same time in blocks from single review accounts with generic bot wording.

They will sell you parts they do not have, and then will never refund you. Genuinely baffled on how they get away with it.

They even have the audacity to come to us for parts when they owe us hundreds of £'s from an unfulfilled order. No doubt to get a realistic price they can quote to their next fraud victim.

Do not give them your money, they will scam you.

Highly recomended, service is 5 out 5 and that is hard to come by. Delivery was a little earlier than expected which is a major plus. You have a customer for life!

Great delivery, helpful customer service and great communication!

We had a very positive experience working with EnrgTech. The quality of the products consistently met our expectations, and all items were delivered in excellent condition.
Communication was clear, prompt, and professional throughout the entire process. The team was always responsive and willing to assist with any questions or adjustments we needed.
We especially appreciate their reliability and commitment to deadlines, which made our cooperation smooth and efficient. It is clear that they value long-term partnerships and customer satisfaction.
We would confidently recommend EnrgTech to anyone looking for a dependable and trustworthy supplier.

I have not had complaints from my customer and I have had good service placing orders.

I was advised correctly regarding potential delays, the order arrived on time